Dunkin'

14 Eisenhower Pkwy, Roseland
(973) 228-9808

Recent Reviews

Erikku TheDomoGuy

Ordering wasnt the problem and we didnt ordered food just coffee. But I ask for key to bathroom. Lady named Maggie thought it upset her so much she thought I was saying key many times and not saying please. She was very rude and the manager was right there. I was so confused afterthis. Even my dad was stunned at the rudeness.

Atmosphere: 1

Food: 5

Service: 1

Bobby R.

Ordered an iced cappuccino and it was not made well. My drink hardly had no ice and no sugar and looked very light. Poorly made. Won't order from that location anymore.

Atmosphere: 3

Service: 3

Ashutosh Yadav -18

I loved

Atmosphere: 5

Food: 5

Service: 5

Fernando Rivas

Curbside pickup is similar to the quality of bagel you ordered. Neither will be provided.

Teresa Wolverton

Donuts are always fresh, coffee

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Donuts

Sorex Attius

Dunkin nuts

Princess R.

my favorite Dunkin' Donuts to go to. Always polite and they have the best deal on the ground hazelnut coffee.

Gary Jersey

Arriving at Dunkin' Donuts a bit early on a weekday at 5:15 a.m., my first impression was mixed. I noticed that only half of the Dunkin' Donuts sign was lit up, but the open sign was illuminated. Curious, I checked the hours of operation and discovered they officially open at 6:00 a.m. Being from out of town, this seemed a bit unusual to me, but I reminded myself it was a weekday.However, at 6:10 a.m., I had to return to this Dunkin' Donuts because the other nearby location that claimed to be open at 5:30 a.m. was completely wrong. It was a bit unsettling there, as the lights were still off at 5:52 a.m., and I decided to leave. Thankfully, when I came back to this Dunkin' Donuts, they were open and ready for business.Once inside, I encountered friendly staff and experienced quick service. The people working there were pleasant, and my order was promptly taken care of. Despite the initial confusion and the detour, I appreciated the efficient and accommodating service provided by the staff at this Dunkin' Donuts location.

Atmosphere: 3

Food: 5

Service: 5

Brianna Peterson

Yash served me with an awesome smile and assisted me with such grace with the trouble I was having with the app ! I love DD Roseland !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Bagels

Barbara Tyler

Excellent customer service, very nice and clean place. Very nice employees.

Atmosphere: 5

Food: 5

Service: 5

Benn Defalco

Love this place in there everyday workers are A++. Very friendly always doing the right thing.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Nick

The donuts taste very good and the place is clean.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Ryosuke

I come here when I can and my last experience was very positive. The gentleman Yash was very welcoming and made me feel like I was important. Thanks.Parking: I came by at night and parking was straight across the location with plenty of spaces.

Rachel W.

I stopped in on a Saturday morning to pick up an online order and was so impressed with the staff at this location. Super friendly and communicative, they helped me with my order in a timely manner and delivered great quality food & coffee, too. One of the best quick-service customer service experiences I've had in a long time!

Anthony Schena

I am extremely disappointed and appalled by my recent experience with this Dunkin' Donuts location. I had placed a special order for my child's birthday party, requesting a dozen donuts with purple frosting, which I was charged extra for. To my utter dismay, the store completely failed to deliver on this simple request, providing donuts with green frosting instead. Not only was this an eyesore, but it also clashed with the overall theme of the party.When I reached out to rectify the situation, their response was both unprofessional and unsatisfactory. Instead of offering a refund for the botched custom order, they attempted to appease me with an additional dozen donuts, which were of no use to me at that point. This was a clear indication that they did not value my patronage or care about the negative impact their mistake had on the birthday celebration.I would strongly advise against relying on this Dunkin' Donuts location for any specialty orders or expecting a pleasant customer experience. Their failure to deliver on a simple custom order, coupled with their unwillingness to provide a refund, has left me with a sour taste in my mouth. There are plenty of other establishments that value their customers and prioritize providing quality products and services - I suggest seeking them out instead.

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