I have been contemplating leaving this review. I absolutely love this dunkin, and frequent here all the time. It’s a clean store, service is usually good and same with food and drinks. I am giving all 5 stars for everything, but there are issues that need to be addressed. Sometimes my drink is honestly terrible, and I hate to say that. It’s not often I get one that I feel that way. It truly depends on who makes it. From what I know about the owners standards of their business, they would not approve about some of the drinks I have been given. Another issue I have, a shift leader at your store, thought it was appropriate to yell at one of your employees, in front of a me, a customer! That in my eyes is completely unacceptable and truly bad for business. I am in no way saying that she should be yelling at her employees in private, it’s not right in the first place, but in front of a customer? The aggression and anger spewing from her mouth was truly disappointing to see. Please rethink who you have in charge.
Atmosphere: 5
Food: 5
Service: 5
John Leach
Out of all the dunkin' donuts I've ever been to in northeast PA or Scranton PA or Philly PA. This Dunkin donuts is the best out of all you tell them what you want they give you what you need.
Wheelchair accessibility: Yes.
Atmosphere: 1
Food: 4
Service: 5
Ansar Kassim
I asked for a hot vanilla chai. The lady took it down as cold and gave me a cold one. Later she said I lied and I asked for a cold.
Service: 1
BAB FR0G
The past 3 times in a row my drink has been wrong on the mobile app. I would not write this review if it didn’t happen multiple times in a row now.
Atmosphere: 3
Food: 1
Service: 1
Ralph Colotti
Typical Dunkin'
Atmosphere: 2
Food: 2
Service: 2
Marty R
We ordered our regular order through their app everything came just as expected at the drive-thru
The worst Dunkin I’ve Been to. They charged me $16 for 2 hashbrowns, one donut, and one $5.00 sandwich. How does this add up? The woman was so distracted and kept talking to my toddler. The donut was for my son, but when the woman handed me the bag her hands were literally covered in dirt. There’s no way I’ll be feeding this donut to my child. This place is disgusting and Dunkin’ Donuts should be ashamed for having them as an establishment with their name.
Atmosphere: 1
Food: 1
Service: 1
Joe Staszczak
Dunkin doughnuts, nuff said
Brian Gormley
Ordered 2 large hot decaf/ regular black coffees. Got home tastes horrible. Probably burnt decaf, would have rather they told me it's old then sell bad coffee to me.
Best Dunkin’ Donuts
Always a good place
Probably the best Dunkin in the area
Atmosphere: 4
Food: 5
Service: 5
I have been contemplating leaving this review. I absolutely love this dunkin, and frequent here all the time. It’s a clean store, service is usually good and same with food and drinks. I am giving all 5 stars for everything, but there are issues that need to be addressed. Sometimes my drink is honestly terrible, and I hate to say that. It’s not often I get one that I feel that way. It truly depends on who makes it.
From what I know about the owners standards of their business, they would not approve about some of the drinks I have been given. Another issue I have, a shift leader at your store, thought it was appropriate to yell at one of your employees, in front of a me, a customer! That in my eyes is completely unacceptable and truly bad for business. I am in no way saying that she should be yelling at her employees in private, it’s not right in the first place, but in front of a customer? The aggression and anger spewing from her mouth was truly disappointing to see. Please rethink who you have in charge.
Atmosphere: 5
Food: 5
Service: 5
Out of all the dunkin' donuts I've ever been to in northeast PA or Scranton PA or Philly PA. This Dunkin donuts is the best out of all you tell them what you want they give you what you need.
Wheelchair accessibility: Yes.
Atmosphere: 1
Food: 4
Service: 5
I asked for a hot vanilla chai. The lady took it down as cold and gave me a cold one. Later she said I lied and I asked for a cold.
Service: 1
The past 3 times in a row my drink has been wrong on the mobile app. I would not write this review if it didn’t happen multiple times in a row now.
Atmosphere: 3
Food: 1
Service: 1
Typical Dunkin'
Atmosphere: 2
Food: 2
Service: 2
We ordered our regular order through their app everything came just as expected at the drive-thru
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Iced Macchiato, Wake-Up Wrap - Egg and Cheese, Caramel Iced Macchiato
No manners, rude , unprofessional service.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
The worst Dunkin I’ve Been to. They charged me $16 for 2 hashbrowns, one donut, and one $5.00 sandwich. How does this add up? The woman was so distracted and kept talking to my toddler. The donut was for my son, but when the woman handed me the bag her hands were literally covered in dirt. There’s no way I’ll be feeding this donut to my child. This place is disgusting and Dunkin’ Donuts should be ashamed for having them as an establishment with their name.
Atmosphere: 1
Food: 1
Service: 1
Dunkin doughnuts, nuff said
Ordered 2 large hot decaf/ regular black coffees. Got home tastes horrible. Probably burnt decaf, would have rather they told me it's old then sell bad coffee to me.
Atmosphere: 1
Food: 1
Service: 1
Best for a donut and coffee
Friendly staff.
Atmosphere: 2
Food: 4
Service: 5
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