Pizza Hut

536 Market St, Saddle Brook
(201) 712-0320

Recent Reviews

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Juan Carlos

They make you feel really bad when you only have to do their job

Atmosphere: 1

Food: 1

Service: 1

Steph Winter (The Forgotten Fairy)

NEW UPDATE: The bushes at the front are now trimmed, so happy now, I am glad, the whole layout looks nice and they have all the lights on, the restaurant is not dark and gloomy like before, that is a good thing, and like I mentioned the last time, the employees do their best in serving pizza for their customers, I am also glad that they have "Dine In" now as well, keep up the great work! Nicely done! ☺️ ANOTHER NEW UPDATE: Just fix the locks for the restrooms it's been like that for as long as I can remember, and I really hope they can repaint the roof again...

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Pepperoni Pizza, Pepperoni and Canadian Bacon, Breadsticks

Akın Güleç

Terrible service rude manager and cheating customers!

Atmosphere: 1

Food: 1

Service: 1

Darlinsky M

HORRIBLE SERVICE. I ORDERED ONLINE, WENT TO PICKED UP AND AFTER WAITING AN HOUR AND HALF THEY TOLD ME TO CANCEL THE ORDER OR HAD TO WAIT ANOTHER HALF AN HOUR. STAFF IS REALLY RUDE AND DISRESPECTFUL.

Atmosphere: 1

Food: 4

Service: 1

S Duygulu

I’ve had bad pizza experiences before, but this was on a whole new level of disgusting, incompetent, and completely disrespectful. Do yourself a favor and stay as far away from this Pizza Hut as humanly possible. Here’s how it went down:

I ordered online, like most sane people do these days. The app told me the pizza would be ready in 15 minutes. Fine. Great. I show up, ready to grab my pizza, and the app then says it’s ready. But guess what? NO ONE came to bring it out to me. I chose contactless curbside pickup because I didn’t want to deal with the mess of going inside, but it’s like they don’t even know what “contactless” means. I waited… and waited… and waited. I checked the app again, and nothing. No pizza. No staff. Absolutely no communication.

So, after standing in the cold, I finally went into the store. There were TWO people working (if you could even call them “working” at that point). The place was a ghost town. No manager. No one to help. Just two employees, one of whom apparently didn’t have a clue what was going on. After asking about my order, the guy behind the counter casually told me he’d “messed up” and that I’d have to wait 7 more minutes. Okay, fine. I’ve got time, right? WRONG. It ended up being 30 minutes. And to make matters worse, they didn’t even offer an apology, a discount, or anything resembling customer service.

Finally, after what felt like a lifetime of waiting for absolutely nothing, I get my pizza. And when I opened the box… oh my God. It was completely burnt, like they threw it in the oven and just forgot about it for an hour. The cheese? Hardly any. The crust? Like chewing on a piece of cardboard. If I wanted a dry, flavorless hunk of bread, I would have gone to the store and bought a loaf of Wonder Bread. This was a joke.

I didn’t even bother calling to complain because based on the level of incompetence I witnessed, I doubt anyone would care. There was no manager in sight, no one offering to make things right, and no refund for the disgrace of a meal I just endured.

I would rather eat from a dumpster than have another bite of this garbage. Pizza Hut should be ashamed to serve this kind of trash and charge money for it. If you value your taste buds, your time, and your sanity, do yourself a favor and NEVER order from this location. It’s not just bad—it's a full-on disaster. DO. NOT. GO.

Atmosphere: 1

Food: 1

Service: 1

Greg Kuipers

We had placed an order and the site said order would be 40-50 min. Arrived In 30. That was fine. But the food was subpar. Cheese not all the way cooked, bread sticks soggy, wings were all fat with hardly any flavor. Our order was over $70 and I won’t be ordering from here ever again. Lesson learned.

Food: 1

Lee Night

Do not come to this location they do not know how to make the pieces correctly I order a pepperoni they gave me two plain pizzas I ordered a chocolate chip cookie they don't have it they give you a breadsticks with no sauce They might as well be shut down because they can't do their job correctly You can't get your money back because there's no manager and staff

Service: 1

Edwin Morán

Need better customer service

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Pepperoni Pizza, Breadsticks, Boneless Wings

R R

Always Fresh and cooked to perfection!

Kid-friendliness: Kid and family friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Supreme Pan Pizza, Buffalo Wings and Fries, Garlic Rolls, Hershey's Triple Chocolate Brownie, The Works Pizza, Pepperoni Pizza, Breadsticks, Meat Lover's Pizza, Cheese Pizza, Tavern Spicy Chicken Sausage Pizza, Stuffed Crust Pepperoni, Sides, Marinara, Fries, Boneless Wings, Personal Pan Pizza, Cheese Sticks, Marinara Dip, Pan Pizza Pepperoni & Olives, Tavern Double Pepperoni Pizza

Samay Espinosa

Dietary restrictions: Si tu quieres comer Sano quedate en casa y come ensalada

Kid-friendliness: Es muy grande el lugar pero hay veces que se mantiene solo

Wheelchair accessibility: Si hay ., y tambien estacionamiento para discapasitados

Atmosphere: 3

Food: 3

Service: 4

Felisa Mendoza

The pizza is so salty..

Food: 2

Steph Winter (Dream Fairy)

NEW UPDATE: The bushes at the front are now trimmed, so happy now, I am glad, the whole layout looks nice and they have all the lights on, the restaurant is not dark and gloomy like before, that is a good thing, and like I mentioned the last time, the employees do their best in serving pizza for their customers, I am also glad that they have "Dine In" now as well, keep up the great work! Nicely done! ☺️

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Pepperoni Pizza, Pepperoni and Canadian Bacon

Steph Winter

NEW UPDATE: The bushes at the front are now trimmed, so happy now, I am glad, the whole layout looks nice and they have all the lights on, the restaurant is not dark and gloomy like before, that is a good thing, and like I mentioned the last time, the employees do their best in serving pizza for their customers, I am also glad that they have "Dine In" now as well, keep up the great work! Nicely done! ☺️

Danielle Ellenbecker

Avoid this location at all costs. Placed an order online, after driving 30 minutes to the location, they claim to not have received my order and then that no one knows how to cook since their manager left. Overall just very incompetent and a frustrating experience.

Carlos Cardenas

Wings are delicious ?! Great job on them ?!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Buffalo Wings and Fries, Pepperoni Pizza, Cheese Pizza

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