One star for Manny’s poor service and terrible attitude. I honestly wish I had my interaction with him in the drive-thru on video. It was very weird how snarky and rude he was. It through me off so much I would not have ordered anything at all if I wasn’t on the way to work. Starbucks, do better, and Manny, fix your attitude.
Service: 1
Javier Ortiz
Order was made wrong by short spanish light brown skin with glasses and my girl spoke to a tall light skin girl i think she is the manager she said don't worry I will make it again the brown skin latin girl was mean mugging my wife and talk about my wife on her microphone headset to the girl that was correcting the drink what an awful feeling, we wasn't even mad at her my wife wanted her drink made correctly because the girl put a whole bunch of chocolate and didn't taste good at all!
Mikah Johnson
I LITERALLY VISIT THIS STARBUCKS EVERYDAY. It’s very close to my home. I was so disturbed by her behavior, I wrote this review in the parking lot. But the young, slimmer built young lady at the drive thru, who wears glasses SHOULD NOT BE WORKING WITH THE PUBLIC!! This is the third time she’s thrown money back in my hand and her attitude is terrible! I voiced my displeasure with the other young lady but nothing seems to have been done. She cannot deal with stress in real time! Put her somewhere where she can work alone! But if she can’t get her attitude together, every job isn’t for everybody! I’ve never had any issue with her that caused her behavior , yet she is very rude and inconsiderate!!!EVERY TIME I COME THERE AND SHE IS WORKING I WILL RIGHT A BAD REVIEW!
Atmosphere: 1
Food: 2
Service: 1
Daveed S
I don’t usually write reviews for chain restaurants since the experience is typically consistent—but this has to be one of the worst Starbucks I’ve ever visited. Not only was I completely ignored, but my order was wrong again lol. Lesson learned: sometimes the reviews really are worth believing.
Atmosphere: 4
Food: 3
Service: 2
GR4PHIC NATURE
Just walked in here to pick up a order standing in front of 2 Employees working on some order I’m guessing it’s close to closing time and no one acknowledged me for like 6-7 mins until I was like hello do you see me and then he was like oh yeah working on your order so I wait then he just places the order without even saying hey sorry about that enjoy terrible customer service coming from a Supervisor with customer service experience
Atmosphere: 1
Service: 1
Nicole Dorfman
This is by far the most uninviting Starbucks I’ve ever been to. The staff doesn’t smile, doesn’t greet you when you walk in, and avoids eye contact like it’s a policy. It feels uncomfortable just standing there waiting — they don’t even announce your order when it’s ready.
While I was there, two different customers actually complained about how cold and unfriendly the atmosphere was. One woman even asked to speak to a manager, and the employees just laughed and said “no.” Seriously?
If you’re looking for the welcoming Starbucks experience we all expect, you won’t find it here. Really disappointing.
Atmosphere: 1
Food: 4
Service: 1
Johnson Evan
no comments
Atmosphere: 1
Food: 1
Service: 1
Lisa Padilla
Worst Starbucks experience. I’d rather drink gas station coffee. Customer service was atrocious they should be ashamed of themselves. Mobile ordered 2 coffees, stood in the store for 10 minutes, watched one girl work, 4 others standing there talking. When I inquired if my order was received I got the nastiest attitude and was told “if the drink isn’t there, they’re working on it”. 5 minutes later I got one of the two drinks and I asked about the second and she ignored me, could care less, until another girl walked over and made my second drink.
Service: 1
Istok Vukadinovic
Generally they are good, but sometimes when its crowded, they make a lot of mistakes, wrong drinks, wrong ingredients, not following up on order instructions… Last time, ordered a drink with light ice… this picture is certainly not that, almost whole cup ice…
Atmosphere: 5
Food: 5
Service: 4
Ash
I’ve been coming here out of convenience, but they constantly under pour the drinks and put so much milk I might as well have just bought a gallon on the way home. I’d rather drive the extra couple miles into Maywood or Hackensack to get what I’m paying for.
First time and last time Everything there is bad, service and product Employees not clue what they are doing. Dirty store. I asked for a drink what is supposed with coconut milk so they didn’t add it.
Atmosphere: 2
Food: 2
Service: 1
Krystina Franco
I only come here for convenience, but they always mess up my order. And I can understand if it's busy or short staffed but literally everytime I come here. And I don't have a difficult order. I just add extra Carmel and Cold foam to my ice coffee. That's it. Something is always missing. Please do better!
Michelle
I ordered a caramel apple spice and received something from another planet. It had apple and mint. It was totally disgusting. I've been trying to call there and no answer. I've been a customer there for a while now. Sometimes my drink is a little off but this is unacceptable.
Taquashia Lee
They always forget stuff never looking at the receipt
Kelly Vacante
Again missing something! I also blame myself for not checking but COME ON!! Where are my $1.25 blueberries that I paid extra for? Over $5.00 for oatmeal & I’m missing the blueberries!!! Ugh Then I call & call but no answer. A message to myself & all customers, CHECK ALL ORDERS! On the plus side, the girl was super nice when she handed me the order.
One star for Manny’s poor service and terrible attitude. I honestly wish I had my interaction with him in the drive-thru on video. It was very weird how snarky and rude he was. It through me off so much I would not have ordered anything at all if I wasn’t on the way to work. Starbucks, do better, and Manny, fix your attitude.
Service: 1
Order was made wrong by short spanish light brown skin with glasses and my girl spoke to a tall light skin girl i think she is the manager she said don't worry I will make it again the brown skin latin girl was mean mugging my wife and talk about my wife on her microphone headset to the girl that was correcting the drink what an awful feeling, we wasn't even mad at her my wife wanted her drink made correctly because the girl put a whole bunch of chocolate and didn't taste good at all!
I LITERALLY VISIT THIS STARBUCKS EVERYDAY. It’s very close to my home. I was so disturbed by her behavior, I wrote this review in the parking lot. But the young, slimmer built young lady at the drive thru, who wears glasses SHOULD NOT BE WORKING WITH THE PUBLIC!! This is the third time she’s thrown money back in my hand and her attitude is terrible! I voiced my displeasure with the other young lady but nothing seems to have been done. She cannot deal with stress in real time! Put her somewhere where she can work alone! But if she can’t get her attitude together, every job isn’t for everybody! I’ve never had any issue with her that caused her behavior , yet she is very rude and inconsiderate!!!EVERY TIME I COME THERE AND SHE IS WORKING I WILL RIGHT A BAD REVIEW!
Atmosphere: 1
Food: 2
Service: 1
I don’t usually write reviews for chain restaurants since the experience is typically consistent—but this has to be one of the worst Starbucks I’ve ever visited. Not only was I completely ignored, but my order was wrong again lol. Lesson learned: sometimes the reviews really are worth believing.
Atmosphere: 4
Food: 3
Service: 2
Just walked in here to pick up a order standing in front of 2 Employees working on some order I’m guessing it’s close to closing time and no one acknowledged me for like 6-7 mins until I was like hello do you see me and then he was like oh yeah working on your order so I wait then he just places the order without even saying hey sorry about that enjoy terrible customer service coming from a Supervisor with customer service experience
Atmosphere: 1
Service: 1
This is by far the most uninviting Starbucks I’ve ever been to. The staff doesn’t smile, doesn’t greet you when you walk in, and avoids eye contact like it’s a policy. It feels uncomfortable just standing there waiting — they don’t even announce your order when it’s ready.
While I was there, two different customers actually complained about how cold and unfriendly the atmosphere was. One woman even asked to speak to a manager, and the employees just laughed and said “no.” Seriously?
If you’re looking for the welcoming Starbucks experience we all expect, you won’t find it here. Really disappointing.
Atmosphere: 1
Food: 4
Service: 1
no comments
Atmosphere: 1
Food: 1
Service: 1
Worst Starbucks experience. I’d rather drink gas station coffee. Customer service was atrocious they should be ashamed of themselves.
Mobile ordered 2 coffees, stood in the store for 10 minutes, watched one girl work, 4 others standing there talking. When I inquired if my order was received I got the nastiest attitude and was told “if the drink isn’t there, they’re working on it”. 5 minutes later I got one of the two drinks and I asked about the second and she ignored me, could care less, until another girl walked over and made my second drink.
Service: 1
Generally they are good, but sometimes when its crowded, they make a lot of mistakes, wrong drinks, wrong ingredients, not following up on order instructions…
Last time, ordered a drink with light ice… this picture is certainly not that, almost whole cup ice…
Atmosphere: 5
Food: 5
Service: 4
I’ve been coming here out of convenience, but they constantly under pour the drinks and put so much milk I might as well have just bought a gallon on the way home. I’d rather drive the extra couple miles into Maywood or Hackensack to get what I’m paying for.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
First time and last time
Everything there is bad, service and product
Employees not clue what they are doing.
Dirty store. I asked for a drink what is supposed with coconut milk so they didn’t add it.
Atmosphere: 2
Food: 2
Service: 1
I only come here for convenience, but they always mess up my order. And I can understand if it's busy or short staffed but literally everytime I come here. And I don't have a difficult order. I just add extra Carmel and Cold foam to my ice coffee. That's it. Something is always missing. Please do better!
I ordered a caramel apple spice and received something from another planet. It had apple and mint. It was totally disgusting. I've been trying to call there and no answer. I've been a customer there for a while now. Sometimes my drink is a little off but this is unacceptable.
They always forget stuff never looking at the receipt
Again missing something! I also blame myself for not checking but COME ON!! Where are my $1.25 blueberries that I paid extra for? Over $5.00 for oatmeal & I’m missing the blueberries!!! Ugh Then I call & call but no answer. A message to myself & all customers, CHECK ALL ORDERS!
On the plus side, the girl was super nice when she handed me the order.
Service: 1
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