My waitress is the worst. It's a party with about 6 people. She hasn't been over to check on us. My son wants dessert but she's walking around carrying the party kid. I hope she wash her hands before waiting she comes back. This Red Lobster needs new management because the staff has no enthusiasm and it's sad. The food was ok not great!!!
Atmosphere: 1
Food: 3
Service: 1
Z Nk
I just wanted to share what my husband and I experienced at this particular location, the first person you see when you enter is the host which is suppose to greet and welcome the customers, the lady sitting at the wooden desk at the front was chatting away with someone on her phone, no acknowledgement was given to us when we entered and a line was starting to form because she was busy talking and ignoring us, then she said NEXT as if the customers were begging her for something, she called the guy infront of us then she called the group of people who came in after my husband and I, I spoke up when she did this, it was a very sour experience even before being seated, this was Saturday April 20th , she was Latino, race could of played a part in her behavior, who ever supervises this store should definitely train her properly on how to greet and speak to customers, she's not fit to be at the front desk, probably somewhere in the back where her lack of social skills is not required.Our Waiter however was excellent his name was Igor, very pleasant person, great personality and service.We need more people like him.
Clarence Cunny
Our server was amazing. Unfortunately, I do not remember his name but he was kind, efficient, and knowledgeable. He was a brownskin fella with locs.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheddar Bay Biscuits
JoJo Bean360
I rarely go to RL. I couldn’t even tell you the last time I e been. We went for their endless shrimp. Highly disappointed. Food was very salty. Menus dirty. And service could have been better. Needless to say I will not be returning ever again.Wait time: 10/10Service : 4/10Food: 4:10Ambiance: family friendly.Price point: 4/10 ( due to the quality of the food served)Returning: No!
Made a reservation online for 7PM.Arrived at restaurant 6:53 PM and checked in with the hostess at the door. She asked me to write my name on a paper and said the wait was 20 minutes. Again, I told her I made a reservation. She told me to sit and I would be called. Three groups of people were taken before my group. When I asked why I was still waiting, I couldn't understand what she was said. When I said excuse me, her response was I wasn't speak to you. she ignored me by speaking to a co-worker. By this time it was 7:15 and no promise of a table. I left and went to a different restaurant. Front door person was very rude and unprofessional with no customer service skills. No manager in sight to supervisor the front.
Service: 1
jimmie frazier
We came here because my mom loved this location, so after her funeral, I took my family here for dinner, and she was right this Red lobster is the best fastest service and great food and friendly staff I will be back love this location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Pizza, Caesar Salad, Salad, Lobster Artichoke Dip with Chips, Ultimate Feast, Crispy Brussels Sprouts
Naj H.
David my bartender/waiter was excellent. He makes the best top shelf LIT…Thanks again David I’ll see you soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheddar Bay Biscuits, Lobster Artichoke Dip with Chips
Nando Pinna
I'm sorry, but the fried lobster didn't taste like lobster at all, everything tasted the same, but not like lobster!
Waited at my table from 9:30 p.m. to 10:00 p.m to place an order. Despite reaching out to a couple of waiters, I couldn't get anyone to take my order. My designated server, Alan, was apparently too busy so I got up and left. Such superlative hospitality!
Atmosphere: 1
Service: 1
Victoria Langley
First of all the table was dirty the menu was sticky n the food was horrible. My friend said the steak taste horrible that it had a bad smell. He couldn’t even eat all his food. My shrimp scampi was horrible as well the only thing was good was my fried shrimps n biscuits. RED LOBSTER IS NOT NOTHING LIKE 10 or 20 yrs ago.WILL NOT BE RETURNING
Recommended dishes: Salad, Cheddar Biscuits
James Bailey
Red lobster all over the world is always good!!!Parking: Never had a problem parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Feast
Franklyn Rosado
My son got honor roll at school and wanted to eat lobster and shrimp. I haven't been to Red Lobster in years but this location (Secaucus) had good reviews. We went and boy did we have a a feast. The service and food were great. We will definitely be back.
My waitress is the worst. It's a party with about 6 people. She hasn't been over to check on us. My son wants dessert but she's walking around carrying the party kid. I hope she wash her hands before waiting she comes back. This Red Lobster needs new management because the staff has no enthusiasm and it's sad. The food was ok not great!!!
Atmosphere: 1
Food: 3
Service: 1
I just wanted to share what my husband and I experienced at this particular location, the first person you see when you enter is the host which is suppose to greet and welcome the customers, the lady sitting at the wooden desk at the front was chatting away with someone on her phone, no acknowledgement was given to us when we entered and a line was starting to form because she was busy talking and ignoring us, then she said NEXT as if the customers were begging her for something, she called the guy infront of us then she called the group of people who came in after my husband and I, I spoke up when she did this, it was a very sour experience even before being seated, this was Saturday April 20th , she was Latino, race could of played a part in her behavior, who ever supervises this store should definitely train her properly on how to greet and speak to customers, she's not fit to be at the front desk, probably somewhere in the back where her lack of social skills is not required.Our Waiter however was excellent his name was Igor, very pleasant person, great personality and service.We need more people like him.
Our server was amazing. Unfortunately, I do not remember his name but he was kind, efficient, and knowledgeable. He was a brownskin fella with locs.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheddar Bay Biscuits
I rarely go to RL. I couldn’t even tell you the last time I e been. We went for their endless shrimp. Highly disappointed. Food was very salty. Menus dirty. And service could have been better. Needless to say I will not be returning ever again.Wait time: 10/10Service : 4/10Food: 4:10Ambiance: family friendly.Price point: 4/10 ( due to the quality of the food served)Returning: No!
Atmosphere: 3
Food: 2
Service: 2
Gaby is so sweet.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheddar Bay Biscuits
Good food... nice staff... server was amazing...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Tails Duo, Cheddar Bay Biscuits, Crispy Brussels Sprouts, Cheddar Biscuits
Made a reservation online for 7PM.Arrived at restaurant 6:53 PM and checked in with the hostess at the door. She asked me to write my name on a paper and said the wait was 20 minutes. Again, I told her I made a reservation. She told me to sit and I would be called. Three groups of people were taken before my group. When I asked why I was still waiting, I couldn't understand what she was said. When I said excuse me, her response was I wasn't speak to you. she ignored me by speaking to a co-worker. By this time it was 7:15 and no promise of a table. I left and went to a different restaurant. Front door person was very rude and unprofessional with no customer service skills. No manager in sight to supervisor the front.
Service: 1
We came here because my mom loved this location, so after her funeral, I took my family here for dinner, and she was right this Red lobster is the best fastest service and great food and friendly staff I will be back love this location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Pizza, Caesar Salad, Salad, Lobster Artichoke Dip with Chips, Ultimate Feast, Crispy Brussels Sprouts
David my bartender/waiter was excellent. He makes the best top shelf LIT…Thanks again David I’ll see you soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheddar Bay Biscuits, Lobster Artichoke Dip with Chips
I'm sorry, but the fried lobster didn't taste like lobster at all, everything tasted the same, but not like lobster!
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
Manuel was our server very friendly guy..
Atmosphere: 5
Food: 5
Service: 5
Waited at my table from 9:30 p.m. to 10:00 p.m to place an order. Despite reaching out to a couple of waiters, I couldn't get anyone to take my order. My designated server, Alan, was apparently too busy so I got up and left. Such superlative hospitality!
Atmosphere: 1
Service: 1
First of all the table was dirty the menu was sticky n the food was horrible. My friend said the steak taste horrible that it had a bad smell. He couldn’t even eat all his food. My shrimp scampi was horrible as well the only thing was good was my fried shrimps n biscuits. RED LOBSTER IS NOT NOTHING LIKE 10 or 20 yrs ago.WILL NOT BE RETURNING
Recommended dishes: Salad, Cheddar Biscuits
Red lobster all over the world is always good!!!Parking: Never had a problem parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Feast
My son got honor roll at school and wanted to eat lobster and shrimp. I haven't been to Red Lobster in years but this location (Secaucus) had good reviews. We went and boy did we have a a feast. The service and food were great. We will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Tail, Fried Shrimp, Ultimate Feast, Fries, Cheddar Biscuits