Saladworks

I asked for a small soup and they charged me for a large. I asked why the price was the price of a large and they lied and said that a large is nine dollars when it’s really seven. I asked for my money back because I don’t do shady business like that. I even called a neighboring salad work that confirmed that a SMALL soup is $5. I will not tolerate stealing.

Atmosphere: 1

Food: 3

Service: 1

Extremely disappointing experience with customer service.

I placed an online order on Saturday evening at 7:00 PM—well within business hours, as the store is listed to close at 8:00 PM. When I arrived at my pick up time of 7:28 PM, the doors were already locked and the store was closed with no lights on. There was no way to request a refund through the online system, so I waited until the next day (Sunday) to contact the store directly.

I was told the owner would call me back, but that never happened. When I followed up, I was informed I wouldn’t receive a refund until Monday—meaning I’ve now been waiting multiple days with no resolution.

It’s incredibly frustrating to pay for food you never receive, and then be given the runaround just trying to get your money back. This experience has made me seriously reconsider ordering from Saladworks again.

Atmosphere: 1

Food: 1

Service: 1

Messed up my salad twice. Two different back to back occasions. No longer going to this one.

Atmosphere: 3

Food: 2

Service: 1

Recommended dishes: Bently Salad

It's difficult to mess up a chicken ceasar salad. But the Salad Works in Washington Twp managed to do so. Very little chicken in the salad. The ceasar dressing may have been the worst I ever had. It was low quality dressing that had little taste. Even the bread was inferior with a weird texture. To make matters worse the place wasn't clean. The table was sticky.

Atmosphere: 1

Food: 1

Service: 2

It was good

Atmosphere: 5

Food: 5

Service: 4

We just went there and ordered salads at this location they had problems making the salads like their suppose to and made it seem like it was bad that they had to do their job still def will not come back to this one again and charged us extra for dressing when my boyfriend barley got any on his.

Atmosphere: 1

Food: 1

Service: 1

Haven't had salad works in like 5 years , decided to stop in for lunch . Got on of the specialty salads with my normal green goddess dressing and a med soup . Only problem was when I got to the register. The salad was $12 bucks which was not a problem. But the soup ended up cost me $8 for a MEDIUM. That to me is just outrageous price . I'm sorry at that price I can't see buying a soup .

Atmosphere: 5

Food: 4

Service: 5

Had a Bentley (chef) salad. Waiter didn't ask how much dressing and drenched the salad with dressing which destroyed the salad. Last few times at this location lettuce was brown and didn't look fresh. I try and go to other locations other than this one on Hirfville Cross Keys Rd in Sewell.

Atmosphere: 3

Food: 2

Service: 3

Worst saladworks in the area. The produce is always wilted and not fresh. The tables are always dirty with crumbs and food caked on them. I can not recommend anyone eating here. Will never be back to this location.

Got a Cobb salad. 90% white parts of the lettuce and stale bread.

Food: 1

Salads are always great visit here often and the staff is always so friendly and helpful

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Creat My Own Salad

Ordered a salad and a wrap. Wrap was suppose to come with chips and a pickle. My husband picked it up. No chips. No pickle. They put the dressing on the side and the lid wasn’t secure which exploded all over the roll. Called the store. They told me they don’t offer chips and pickle and substituted it for 2 rolls (which weren’t even in the bag). And they don’t mix in the dressing on wraps for mobile orders. They said I can come back to pick up the 3 rolls, which I didn’t even order. So I had no dressing, a ruined roll, no chips, and no pickle. Thought maybe they would offer a small credit for future instead of them offering I drive 15 minutes back to pick up the rolls.

Food: 2

Service: 1

We ordered a salad with tofu to be delivered with grub hub. It was delivered pretty fast but unfortunately the salad had tuna instead of tofu. We called to have the salad remade and sent to us again but Saladworks refused to take care of the delivery. I ended up driving to saladworks to return the tuna salad and pickup the tofu one, and I asked the manager to give me a refund or a gift card for the money we spent with grub hub, but the manager was not onboard with it.
The food is as good as all saladworks but the customer service through the manager is zero. However, the two employees that were there were very nice.

Atmosphere: 2

Food: 4

Please get rid of the air freshener you smell as soon as you walk in the door and the entire time you eat. Makes the place smell like a public rest room

Atmosphere: 1

Ordered 5 salads. Paid for extra dressing for the Greek salad and I did not get it. Paid extra for toppings and re riced hardly any. Ordered the braised taco salad, received no Tortilla strips, and nothing that was listed! Worst salad ever received ftom Saladworks!