Always the worst. I have never been to a decent Dunkin Donuts in my life. This one lives up to expectations.
Atmosphere: 1
Food: 1
Service: 1
Andrew Cabezas
Terrible service. I was just here few minutes ago. Ordered inside. Told the lady Bagel EXTRA toasted with butter. Medium black hot coffee with a flavor, second black medium coffee with a different flavor and a croissant sandwich. I had to repeat myself 5 times because she kept stop paying attention to me and talking to the employees just chit chat with them. I get my order my bagel was not toasted at all. Not exaggerating, it was not toasted one bit. My coffee was not black it had cream and sugar after I said BLACK. Just terrible and rude not paying attention. Won’t go back.
Atmosphere: 1
Food: 1
Service: 1
Nasir Keith-Battle
I was very nice the lady handling my order was rude and blunt, if u don’t wanna be at work just don’t come. Then she messed up my order I specifically asked for peppermint hot chocolate and a berry sangria, she gives me a frozen hot Chocolate with a whole bunch of stuff in it and when I told her that’s not what I ordered she rolls her eyes and said “You got a frozen hot chocolate.” I said no I didn’t that doesn’t even make sense to me. So then She just gave me a random hot chocolate and said have a nice day. Then when I went to drink it, it was plain. I asked for a peppermint hot chocolate. Everytime I go to Dunkin that’s what I get. I just wasted money and my day was ruined cause of her attitude and her lack of attention and communication
Atmosphere: 1
Food: 1
Service: 1
Max W
Would give zero stars if possible. These employees suck lol
Atmosphere: 1
Food: 1
Service: 1
David Swanson
Great place. Had to meet my brother early in the morning and let me hang out inside and wait.
Atmosphere: 5
Food: 5
Service: 5
M L
I've only been here a handful of times, ONLY because I was in the area. Unfortunately, my order is wrong Every. Single. Time. I won't be returning. When I come-in to tell them they gave me an incorrect order they seem to have an attitude as if I'm to blame.
Atmosphere: 1
Food: 1
Service: 1
Giovanni Vera
I order a dozen of donuts to bring for my coworkers. I ordered 20 minutes beforehand through the app and selected the donuts I wanted. I came there expecting to be in and out, only to realize they didn’t even start the order yet. All they had to do was grab the donuts from the shelf and put them in the box. The worst part was that they didn't even give me the right donuts and just threw in whatever. All that for almost $15. Never ordering from here again.
Atmosphere: 3
Food: 3
Service: 1
Emily Ditko
When I worked here, I could work circles around this place. I was practically the manager’s assistant. Just did a DoorDash for the second time and I asked for three mocha two coconut three sugar and two cream in my small iced coffee. It wasn’t correct. There was definitely not enough mocha. Definitely not enough sugar and the coconut was not existing maybe the machine just wasn’t calibrated but at the same time put a little more effort in. Quality has gone down since I left. Oh well, maybe next time it’ll be better. Will update my review if I go back and see progress. For more reviews/extra information: instagram chlo.sheistt
Atmosphere: 1
Food: 1
Service: 1
Brianna Troche
I've went to this Dunkin before, mostly for the coffee, but sometimes I'll get food as well which consists of toasted plain bagel with sausage, no egg, no cheese, and then a side of hash browns. The coffee always tasted fine, but last time I had went I had asked for a plain bagel with sausage, nothing else, and was given a plain bagel with sausage with cheese as well. This time I had went to get the $6 meal deal that they have on the Dunkin app, same thing I usually get, and it explicitly says on the paper no egg, no cheese, toasted plain bagel.. when I received my order, I noticed they gave me a soggy, mushy, croissant, with three sausage patties, and it had cheese. The hash browns also weren't really crispy and we're smashed together. Highly disappointed, and won't be going back here anytime soon.
Bndnx Djdx
This Dunkin’ at 583 Cross Keys Road is a mess. Employees are overworked, expected to handle rushes alone because management cuts hours to save money. Service suffers, not because of the staff, but because they’re spread too thin.
The food is low quality—stale bagels, sloppy sandwiches, and drinks that are hit-or-miss. They constantly run out of basic items, which makes no sense for a coffee shop.
On top of that, the place is filthy. The bathrooms are rarely cleaned, and the women’s sink has been broken forever.
It’s clear management cares more about cutting costs than running a decent store. Save yourself the frustration and go somewhere else
Easily one of the worst Dunkin’s across South Jersey. Lot of the people there act very strange and unexpectedly rude. Coffee always comes out tasting strange. Would recommend going to any other one lol
Kristin Brooks
Absolutely lazy and rude workers. They put my order on another cup and gave me a regular iced coffee instead of the coffee I ordered
Jackie s
Coffee is always great but this location sicklerville and the black horse like employees r very disorganized, ignorant and aren’t professional in any way I’ve been there on multiple occasions for pick up orders they don’t great u even with no customers so I go. Out of my way to go to the other Dunkin’ for sure
Michael Benko
Terrible service stood there for ten minutes waiting to order while the lady stared at me making coffee tells another employee you have a customer
Always the worst. I have never been to a decent Dunkin Donuts in my life. This one lives up to expectations.
Atmosphere: 1
Food: 1
Service: 1
Terrible service. I was just here few minutes ago. Ordered inside. Told the lady Bagel EXTRA toasted with butter. Medium black hot coffee with a flavor, second black medium coffee with a different flavor and a croissant sandwich. I had to repeat myself 5 times because she kept stop paying attention to me and talking to the employees just chit chat with them. I get my order my bagel was not toasted at all. Not exaggerating, it was not toasted one bit. My coffee was not black it had cream and sugar after I said BLACK. Just terrible and rude not paying attention. Won’t go back.
Atmosphere: 1
Food: 1
Service: 1
I was very nice the lady handling my order was rude and blunt, if u don’t wanna be at work just don’t come. Then she messed up my order I specifically asked for peppermint hot chocolate and a berry sangria, she gives me a frozen hot Chocolate with a whole bunch of stuff in it and when I told her that’s not what I ordered she rolls her eyes and said “You got a frozen hot chocolate.” I said no I didn’t that doesn’t even make sense to me. So then She just gave me a random hot chocolate and said have a nice day. Then when I went to drink it, it was plain. I asked for a peppermint hot chocolate. Everytime I go to Dunkin that’s what I get. I just wasted money and my day was ruined cause of her attitude and her lack of attention and communication
Atmosphere: 1
Food: 1
Service: 1
Would give zero stars if possible. These employees suck lol
Atmosphere: 1
Food: 1
Service: 1
Great place. Had to meet my brother early in the morning and let me hang out inside and wait.
Atmosphere: 5
Food: 5
Service: 5
I've only been here a handful of times, ONLY because I was in the area. Unfortunately, my order is wrong Every. Single. Time. I won't be returning. When I come-in to tell them they gave me an incorrect order they seem to have an attitude as if I'm to blame.
Atmosphere: 1
Food: 1
Service: 1
I order a dozen of donuts to bring for my coworkers. I ordered 20 minutes beforehand through the app and selected the donuts I wanted. I came there expecting to be in and out, only to realize they didn’t even start the order yet. All they had to do was grab the donuts from the shelf and put them in the box. The worst part was that they didn't even give me the right donuts and just threw in whatever. All that for almost $15. Never ordering from here again.
Atmosphere: 3
Food: 3
Service: 1
When I worked here, I could work circles around this place. I was practically the manager’s assistant. Just did a DoorDash for the second time and I asked for three mocha two coconut three sugar and two cream in my small iced coffee. It wasn’t correct. There was definitely not enough mocha. Definitely not enough sugar and the coconut was not existing maybe the machine just wasn’t calibrated but at the same time put a little more effort in. Quality has gone down since I left. Oh well, maybe next time it’ll be better. Will update my review if I go back and see progress. For more reviews/extra information: instagram chlo.sheistt
Atmosphere: 1
Food: 1
Service: 1
I've went to this Dunkin before, mostly for the coffee, but sometimes I'll get food as well which consists of toasted plain bagel with sausage, no egg, no cheese, and then a side of hash browns. The coffee always tasted fine, but last time I had went I had asked for a plain bagel with sausage, nothing else, and was given a plain bagel with sausage with cheese as well. This time I had went to get the $6 meal deal that they have on the Dunkin app, same thing I usually get, and it explicitly says on the paper no egg, no cheese, toasted plain bagel.. when I received my order, I noticed they gave me a soggy, mushy, croissant, with three sausage patties, and it had cheese. The hash browns also weren't really crispy and we're smashed together. Highly disappointed, and won't be going back here anytime soon.
This Dunkin’ at 583 Cross Keys Road is a mess. Employees are overworked, expected to handle rushes alone because management cuts hours to save money. Service suffers, not because of the staff, but because they’re spread too thin.
The food is low quality—stale bagels, sloppy sandwiches, and drinks that are hit-or-miss. They constantly run out of basic items, which makes no sense for a coffee shop.
On top of that, the place is filthy. The bathrooms are rarely cleaned, and the women’s sink has been broken forever.
It’s clear management cares more about cutting costs than running a decent store. Save yourself the frustration and go somewhere else
Restaurantji Recommends
There was a cockroach in my grilled cheese box.
Easily one of the worst Dunkin’s across South Jersey. Lot of the people there act very strange and unexpectedly rude. Coffee always comes out tasting strange. Would recommend going to any other one lol
Absolutely lazy and rude workers. They put my order on another cup and gave me a regular iced coffee instead of the coffee I ordered
Coffee is always great but this location sicklerville and the black horse like employees r very disorganized, ignorant and aren’t professional in any way I’ve been there on multiple occasions for pick up orders they don’t great u even with no customers so I go. Out of my way to go to the other Dunkin’ for sure
Terrible service stood there for ten minutes waiting to order while the lady stared at me making coffee tells another employee you have a customer
Service: 1
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