Terrible employees! They messed up my food for a week straight! Always brought the food and or drinks back with me to show them. Burnt, black bagels, no cream/sugar in my extra cream/sugar coffees. After a couple days an employee decided to yell at me in front of a full store of people. Saying I was trying to “finesse” them out of food. How am I doing that if I’m bringing the products back untouched? So I called corporate and they told me the owner would call me. He finally did and he was rude as anything. Told me there’s other Dunkin’s I can go to and seemed very annoyed that I complained about his incompetent employees. That’s great business management ???
Atmosphere: 1
Food: 1
Service: 1
Alex Agudelo
Staff behind the counter were very unprofessional and service was mediocre.
Atmosphere: 1
Food: 2
Service: 1
Antonia “Toni” Beckett
great service,friendly faces!
Atmosphere: 5
Food: 4
Service: 5
Toni Beckett
great service,friendly faces!
Atmosphere: 5
Food: 4
Service: 5
Lay N
Whenever I use the mobile app and go to retrieve my items, there's something they never have. On this visit, I decided to stand in line and order instead. When the person came and brought my order, they said we don't have so and so. I ask, then what did you put in here? They put half of the ingredients. Shouldn't you let me know before making it? The manager was nice, but it doesn't make up for this location, never having stuff advertised.
Atmosphere: 3
Service: 2
Bill C
Dunking Doughnuts, had zero Doughnuts. Not even a muffin.1 star.
Atmosphere: 1
Food: 1
Service: 1
Deborah S.
I have moved about 8 months ago from Maple Shade, to Somerdale and immediately went on the hunt for the best and nearest DD as my daughter and I do DD daily. We were use to a good drive thru DD, but we found the one at 150 White Horse Pike in Somerdale NO DRIVE THRU, but this DD is so soooo worth the "walk in" lol. The manager's name is Lee and from the first time going there, he couldn't have been any nicer. You are greeted wa kind word and a small with every visit. They also care about their customers and who they are ??? Since when has anyone had that kind of service??? They make the best coffee ever, and out of the 3 adults living in our home, all three of us can go in on different days to pick up our two ice coffee order and all 3 of us from our household always are commenting on how they really go the extra mile for there customers. This is what the USA was built on, and it's so nice to see it's still around in our communities. God bless you guys (&I hope that the management can find a few good employees to continue the level of excellence from our DD store) We are so blessed to have you be our Dunkin !!!!
Jason Miller
My am stop every day after work staff is great and people that meet in the morning their are all very polite and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Bagels, Donuts
Stefan Bas
Very good service from staff!!
Atmosphere: 5
Food: 5
Service: 5
Jaden Lee
Old McDonald had a farm, E I E I O, Ba da ba ba baParking: Parking was good
This location used to be good. Now, they pull the "locking our doors during business hours without notifying anyone" routine (their door was LOCKED at 7pm, an HOUR before their posted closing time). Also, in the drive-thru that they force everyone to use, I told them "no ice" in my drink 3 times...only to be given a drink with more ice than the Arctic shelf. Go ANYWHERE else but here.
Atmosphere: 1
Service: 1
Andrea Chacon
Worst service. The person in the front did not have anything to offer. He kept saying he only have black coffee. What type of service is this? Where they should have at least milk to do a latte.Thank you for nothing. Never coming to this place again in my life. Pls do not come to this donkin. You will waste your money and time.
Patrice Daney
This location is horrible I placed an order to be picked up this Friday. The order was placed on Saturday. I called today to confirm my order today he didn't have it. The manager was unprofessional and rude. Will never go back there.
Frank
Quick service and friendly staff who remember their regulars.
Frank M
Quick service and friendly staff who remember their regulars.
Terrible employees! They messed up my food for a week straight! Always brought the food and or drinks back with me to show them. Burnt, black bagels, no cream/sugar in my extra cream/sugar coffees. After a couple days an employee decided to yell at me in front of a full store of people. Saying I was trying to “finesse” them out of food. How am I doing that if I’m bringing the products back untouched? So I called corporate and they told me the owner would call me. He finally did and he was rude as anything. Told me there’s other Dunkin’s I can go to and seemed very annoyed that I complained about his incompetent employees. That’s great business management ???
Atmosphere: 1
Food: 1
Service: 1
Staff behind the counter were very unprofessional and service was mediocre.
Atmosphere: 1
Food: 2
Service: 1
great service,friendly faces!
Atmosphere: 5
Food: 4
Service: 5
great service,friendly faces!
Atmosphere: 5
Food: 4
Service: 5
Whenever I use the mobile app and go to retrieve my items, there's something they never have. On this visit, I decided to stand in line and order instead. When the person came and brought my order, they said we don't have so and so. I ask, then what did you put in here? They put half of the ingredients. Shouldn't you let me know before making it? The manager was nice, but it doesn't make up for this location, never having stuff advertised.
Atmosphere: 3
Service: 2
Dunking Doughnuts, had zero Doughnuts. Not even a muffin.1 star.
Atmosphere: 1
Food: 1
Service: 1
I have moved about 8 months ago from Maple Shade, to Somerdale and immediately went on the hunt for the best and nearest DD as my daughter and I do DD daily. We were use to a good drive thru DD, but we found the one at 150 White Horse Pike in Somerdale NO DRIVE THRU, but this DD is so soooo worth the "walk in" lol. The manager's name is Lee and from the first time going there, he couldn't have been any nicer. You are greeted wa kind word and a small with every visit. They also care about their customers and who they are ??? Since when has anyone had that kind of service??? They make the best coffee ever, and out of the 3 adults living in our home, all three of us can go in on different days to pick up our two ice coffee order and all 3 of us from our household always are commenting on how they really go the extra mile for there customers. This is what the USA was built on, and it's so nice to see it's still around in our communities. God bless you guys (&I hope that the management can find a few good employees to continue the level of excellence from our DD store) We are so blessed to have you be our Dunkin !!!!
My am stop every day after work staff is great and people that meet in the morning their are all very polite and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Bagels, Donuts
Very good service from staff!!
Atmosphere: 5
Food: 5
Service: 5
Old McDonald had a farm, E I E I O, Ba da ba ba baParking: Parking was good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Restaurantji Recommends
This location used to be good. Now, they pull the "locking our doors during business hours without notifying anyone" routine (their door was LOCKED at 7pm, an HOUR before their posted closing time). Also, in the drive-thru that they force everyone to use, I told them "no ice" in my drink 3 times...only to be given a drink with more ice than the Arctic shelf. Go ANYWHERE else but here.
Atmosphere: 1
Service: 1
Worst service. The person in the front did not have anything to offer. He kept saying he only have black coffee. What type of service is this? Where they should have at least milk to do a latte.Thank you for nothing. Never coming to this place again in my life. Pls do not come to this donkin. You will waste your money and time.
This location is horrible I placed an order to be picked up this Friday. The order was placed on Saturday. I called today to confirm my order today he didn't have it. The manager was unprofessional and rude. Will never go back there.
Quick service and friendly staff who remember their regulars.
Quick service and friendly staff who remember their regulars.