Worst customer service ever. An hour for delivery no apology cause u no understand ! Food was cold and hard never again will u get my money!💵 the staff is horrible to the workers from America!
Jacqui Sherrod
Best wings that I have had in this area so far as I am new to the area. Crispy and tasty. I requested small and crispy wings. The shrimp fried rice was bland though it looked good. Best shrimp egg rolls that I have ever had. They’re flavorful. The pepper steak was decent the steak was a weird texture. Will try other items next time. DoorDash delivery.
Food: 3
Jimmy
Google says 4.1, but i don't feel like that's justified. The food was pretty good. I would easily give it about a 4.5.
Atmosphere: 5
Food: 5
Service: 5
Timothy Weers
I have the food delivered and each time I am impressed with the quality.
Food: 5
Service: 5
Zachary James
Ruuuuuuuudest service ever couldn't find my address went to the wrong address called me yelling I wasn't answering I go to the door i apologize say ill be right there and wait at the door nothing I call the establishment they brush off that they were rude and say we will have it right to you while I hear driver yelling about how he showed up. Lies but then the next drive attempts and calls me the whole time I'm standing at my door and he calls he's also at the wrong house and I'm trying to explain it's the 400 buildings no letter or anything he can't find it I tell him forget it just cancel the order he was also rude I couldn't believe it so I called and canceled a reluctant business to give it up or even apologize for it. Never again 0 stars
Atmosphere: 1
Food: 1
Service: 1
Carol Kane
There drivers are rude as can be and incompetent, they tried twice to find my address and failed both times. They need to get new help. Drivers are disrespectful, and the people who take the orders must not be the brightest. Don’t order from here.
Service: 1
kaden cable
Dined in, very nice costumer support. Didn’t have to wait long for food.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: General TSO's Combo
Mary Tolle
Paid $20 for one combo meal, the food is ok at best, and I didn’t even get a fortune cookie.
We found Grand Shanghai and have been pretty happy with the taste of their food, but they tend to mess up something on every order we have gotten.Tonight, I ordered Vegetable Lo Mein. I made sure to tell them what veggies I don't like (mushrooms, peppers,) and then told them what I do like, such as broccoli, pea pods, carrots, water chestnuts.) What I received in my "vegetable" lo mein was 4 small broccoli florets, 1 small piece of cabbage, 4 slivers of celery that were no wider than the noodles and 2 teeny, tiny slivers of carrot. That's it. It was little more than a bowl of noodles.When I called the restaurant, the first woman I spoke with explained that it didn't look like a lot of veggies because "the vegetables cook down." HUH? I don't think so. She passed the phone to another woman who talked over me and laughed at me, explaining that I should have asked to have vegetables put into my order of vegetable lo mein. I lamely tried to tell her that most customers would expect vegetables to be included in an order of vegetable lo mein, but that made her laugh harder. She further suggested that I should have ordered EXTRA veggies. MY BAD.So, I am passing along this information for any other customers who may want to try their vegetable dishes...be sure to be super clear on wanting vegetables in your vegetable dish.
Atmosphere: 1
Food: 2
Service: 1
Jacqueline Valentine
The absolute best place for Chinese takeout in Somerdale-Collingwood area! If you are looking for classic comfort food Chinese look no further. Fast, hot and even better the next day (you know their egg rolls are amazing when they are even good cold). Plus prices are super reasonable ? Definitely making this my go to from now on
Old school Chinese American food. Not thrilled with location. Not thrilled with what it looks like inside. It’s just a hole in the wall.But MAN! They know how to cook. Everything tastes right. This is my go to spot for bringing home dinner whenever we have guests coming over. It never disappoints.This is totally a takeaway play here. All your favorites will taste great!We love their boneless spare ribs and their general tsos shrimp. Their pork fried rice is delicious!Very fast preparation. They don’t make you wait.I would order from here again and again!
Food is good. Best wings around. Delivery needs some help. Can take more than an hour
Atmosphere: 3
Food: 5
Service: 3
Love this place. Best general Tso’s around ! Come here at least once a week 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Rangoon, Sesame Chicken, General TSO's Chicken, Chicken Wings
Worst customer service ever. An hour for delivery no apology cause u no understand ! Food was cold and hard never again will u get my money!💵 the staff is horrible to the workers from America!
Best wings that I have had in this area so far as I am new to the area. Crispy and tasty. I requested small and crispy wings. The shrimp fried rice was bland though it looked good. Best shrimp egg rolls that I have ever had. They’re flavorful. The pepper steak was decent the steak was a weird texture. Will try other items next time. DoorDash delivery.
Food: 3
Google says 4.1, but i don't feel like that's justified. The food was pretty good. I would easily give it about a 4.5.
Atmosphere: 5
Food: 5
Service: 5
I have the food delivered and each time I am impressed with the quality.
Food: 5
Service: 5
Ruuuuuuuudest service ever couldn't find my address went to the wrong address called me yelling I wasn't answering I go to the door i apologize say ill be right there and wait at the door nothing I call the establishment they brush off that they were rude and say we will have it right to you while I hear driver yelling about how he showed up. Lies but then the next drive attempts and calls me the whole time I'm standing at my door and he calls he's also at the wrong house and I'm trying to explain it's the 400 buildings no letter or anything he can't find it I tell him forget it just cancel the order he was also rude I couldn't believe it so I called and canceled a reluctant business to give it up or even apologize for it. Never again 0 stars
Atmosphere: 1
Food: 1
Service: 1
There drivers are rude as can be and incompetent, they tried twice to find my address and failed both times. They need to get new help. Drivers are disrespectful, and the people who take the orders must not be the brightest. Don’t order from here.
Service: 1
Dined in, very nice costumer support. Didn’t have to wait long for food.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: General TSO's Combo
Paid $20 for one combo meal, the food is ok at best, and I didn’t even get a fortune cookie.
Atmosphere: 3
Food: 2
Service: 4
Restaurantji Recommends
Amazing food - best Chinese food I’ve ever had
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Or Beef Lo Mein
We found Grand Shanghai and have been pretty happy with the taste of their food, but they tend to mess up something on every order we have gotten.Tonight, I ordered Vegetable Lo Mein. I made sure to tell them what veggies I don't like (mushrooms, peppers,) and then told them what I do like, such as broccoli, pea pods, carrots, water chestnuts.) What I received in my "vegetable" lo mein was 4 small broccoli florets, 1 small piece of cabbage, 4 slivers of celery that were no wider than the noodles and 2 teeny, tiny slivers of carrot. That's it. It was little more than a bowl of noodles.When I called the restaurant, the first woman I spoke with explained that it didn't look like a lot of veggies because "the vegetables cook down." HUH? I don't think so. She passed the phone to another woman who talked over me and laughed at me, explaining that I should have asked to have vegetables put into my order of vegetable lo mein. I lamely tried to tell her that most customers would expect vegetables to be included in an order of vegetable lo mein, but that made her laugh harder. She further suggested that I should have ordered EXTRA veggies. MY BAD.So, I am passing along this information for any other customers who may want to try their vegetable dishes...be sure to be super clear on wanting vegetables in your vegetable dish.
Atmosphere: 1
Food: 2
Service: 1
The absolute best place for Chinese takeout in Somerdale-Collingwood area! If you are looking for classic comfort food Chinese look no further. Fast, hot and even better the next day (you know their egg rolls are amazing when they are even good cold). Plus prices are super reasonable ? Definitely making this my go to from now on
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Black Bean Sauce Lunch, BBQ Beef Stick, Fried Wonton 12, Roasted Pork Fried Rice, Wonton Soup
There was a moth fried into my food! Disgusting ?
Old school Chinese American food. Not thrilled with location. Not thrilled with what it looks like inside. It’s just a hole in the wall.But MAN! They know how to cook. Everything tastes right. This is my go to spot for bringing home dinner whenever we have guests coming over. It never disappoints.This is totally a takeaway play here. All your favorites will taste great!We love their boneless spare ribs and their general tsos shrimp. Their pork fried rice is delicious!Very fast preparation. They don’t make you wait.I would order from here again and again!
Food: 5
Recommended dishes: General TSO's, Fried Wonton 12, Roasted Pork Fried Rice
Loading...