Don’t order a Birthday cake from here!!!! Was supposed to be a turkey cake and they thought this was fine. It didn’t look anything like the advertised one.
Atmosphere: 1
Food: 1
Service: 1
Nohelia Romero
I ordered an ice cream cake here and they sent me an email confirming my order and the time I had to pick it up, when I arrive to the store the guy told me that they cancel the order and that they called me when no one called me to tell me, They have very bad service, they are irresponsible, I WILL NEVER ORDER A CAKE HERE AGAIN!!!
Manuela Caiati
Today I ordered another ice cream cake for my daughter's bday even though last year they totally screwed up her order because the person who made the cakes had COVID and they didn't tell me until too late. Well today they at least called to tell me that the person has COVID again and they need to cancel my order (which is for 4 days from now). BUT here is the kicker - I spent 25 mins calling the BR 1800 number to cancel the order because they absolutely could not cancel it at the store. I will NEVER order another cake from this store again.
Grace S.
The food is honestly ok. I'm giving a low rating for the service. No one seems happy to be there and I don't expect anyone to smile all the time. But these people just rolled their eyes at me every time I spoke. It felt like a hostile and tiring environment. Maybe they are underpaid there but it just seems gloomy in there.
Sonya C.
I literally don't think they have ever once gotten my coffee right in the past 5 years. Actually even when they remake your coffee, there's an 85% chance it's still wrong
KC
Two scoops (pralines & cream/Reeses's peanut butter cup).
Jennifer C.
I ordered a milkshake what I got was flavored milk. I was very disappointed it was watered down, the frosty at Wendy's is thicker and cheaper!
Patricia Sanchez
Good attention
Jon Testa
This is Dunkin Doughnuts and BR. Nice shop with lots of quick food options, open early till late. Definitely good for a quick enexpensive bite.
Mercedes Perez
The employee here actually blew his nose and refused to wash his hand after touching the ice cream cones and i asked him nicely he got nasty and refused again he was older and indian very disgusted with this location. Don't go here there employees might give you coved or something worse
Just went in and watch the gentleman blow his nose and come right over to help us. I asked him if he would please wash his hands or put on some gloves and he got nasty and said I could go somewhere else cause his hands were clean.
Mariano A.
I went sunday lunch, i order sauge egg and chesse, they give a bagel...The cashier, old blond lady argument with me , and plus refuse to give me key of the dirty badroom. Where is the manager for fix this things? Maybe go to starbucks and pay more for better service righ?
Puneet Sharma
I drove there from a little further west since this is the closest Baskin-Robbins and arrived around 11:15pm because it said they were open until 12AM midnight.. and they were closed! Extremely disappointed for fuel wasted and time wasted!
Jeff Hirschman
They will not give me a cup of water. Starbucks always gives you water for free
Mike L.
I have never been treated so poorly. Horrible service I do not recommend this Dunkin to anyone. Please go someone else to get your coffee or whatever it is you are craving. We will be taking our money to other places. You should do the same.
Don’t order a Birthday cake from here!!!! Was supposed to be a turkey cake and they thought this was fine. It didn’t look anything like the advertised one.
Atmosphere: 1
Food: 1
Service: 1
I ordered an ice cream cake here and they sent me an email confirming my order and the time I had to pick it up, when I arrive to the store the guy told me that they cancel the order and that they called me when no one called me to tell me, They have very bad service, they are irresponsible, I WILL NEVER ORDER A CAKE HERE AGAIN!!!
Today I ordered another ice cream cake for my daughter's bday even though last year they totally screwed up her order because the person who made the cakes had COVID and they didn't tell me until too late. Well today they at least called to tell me that the person has COVID again and they need to cancel my order (which is for 4 days from now). BUT here is the kicker - I spent 25 mins calling the BR 1800 number to cancel the order because they absolutely could not cancel it at the store. I will NEVER order another cake from this store again.
The food is honestly ok. I'm giving a low rating for the service. No one seems happy to be there and I don't expect anyone to smile all the time. But these people just rolled their eyes at me every time I spoke. It felt like a hostile and tiring environment. Maybe they are underpaid there but it just seems gloomy in there.
I literally don't think they have ever once gotten my coffee right in the past 5 years. Actually even when they remake your coffee, there's an 85% chance it's still wrong
Two scoops (pralines & cream/Reeses's peanut butter cup).
I ordered a milkshake what I got was flavored milk. I was very disappointed it was watered down, the frosty at Wendy's is thicker and cheaper!
Good attention
This is Dunkin Doughnuts and BR. Nice shop with lots of quick food options, open early till late. Definitely good for a quick enexpensive bite.
The employee here actually blew his nose and refused to wash his hand after touching the ice cream cones and i asked him nicely he got nasty and refused again he was older and indian very disgusted with this location. Don't go here there employees might give you coved or something worse
Restaurantji Recommends
Just went in and watch the gentleman blow his nose and come right over to help us. I asked him if he would please wash his hands or put on some gloves and he got nasty and said I could go somewhere else cause his hands were clean.
I went sunday lunch, i order sauge egg and chesse, they give a bagel...The cashier, old blond lady argument with me , and plus refuse to give me key of the dirty badroom. Where is the manager for fix this things? Maybe go to starbucks and pay more for better service righ?
I drove there from a little further west since this is the closest Baskin-Robbins and arrived around 11:15pm because it said they were open until 12AM midnight.. and they were closed! Extremely disappointed for fuel wasted and time wasted!
They will not give me a cup of water. Starbucks always gives you water for free
I have never been treated so poorly. Horrible service I do not recommend this Dunkin to anyone. Please go someone else to get your coffee or whatever it is you are craving. We will be taking our money to other places. You should do the same.