Great experience thanks to James, the manager & his team. He runs the store efficiently, supports his team, and maintains good service even during busy times. It really shows when a place is well managed.
Atmosphere: 5
Food: 5
Service: 5
N \u0026 P Thomas
Place is good but always makes mistakes for the orders even if it is drive through pickups
Atmosphere: 4
Food: 4
Service: 3
Sandro Jimbo
Horrible customer service, place was empty no one but me and the two workers behind the counter saw me come in but guess their gossip was more important. If you don’t like what you do for work hey here’s an idea, go and do something else
Service: 1
Carmen
I’ve been at this place a few times, and service has been extremely good. Cashier greeting customers, helping his coworker with drinks and all that. The waiting time is minimum . Thank You, it makes me come back again for coffee !
Atmosphere: 5
Food: 5
Service: 5
Ranjan Bhattacharya
They have stopped mixing cream with coffee and mix a blue label chemical which is white in color but not cream and is very watery and bitter in taste. My tongue turns from bitter to sour with every sip. Please bring the “Red” labeled full cream back, this tastes horrible
Michael Byfield
Two weeks and today I went into this location and experienced less than service. This afternoon, with a lone customer in front of me and 4 people behind the counter it 4 minutes to be a knowledged. It was though I wasn't there. Not until I made eye contact with a young Indian guy that he finally asked for my order. No thank you..I had to take the receipt from the machine myself. Being attentive nor courteous is not a strongsuit at 495 George's Road location.
Atmosphere: 2
Food: 4
Service: 1
Sai Manohar Suryadevara
They charge for water and ice…This place is crazy… that too after I bought food…
Service: 1
Mark H (Coach Dee)
Great workers who know how to make some good coffee's 👍🏼.. Im here everyday for my dunkin
Atmosphere: 5
Food: 5
Service: 5
Samir Sultan
Took hot chocolate and hash browns for my family and me on a cold rainy Saturday hoping to get relief.
Unfortunately the hot chocolate though hot was watery as anything.
Short kid with brown wavy hair at register is incompetent and rude. Not sure how he's still employed. My coffee was very bitter (and made incorrectly) and the hashbrowns were raw. I threw up later that day. Probably not coming in again until I hear he's fired. Disappointing because this is the closest Dunkin to me but alas I will be driving the extra ten minutes to a different one.
Will Dawson
Rude staff, no donuts, employees did not greet or acknowledge us as we stood at the counter waiting to be served.
Atmosphere: 1
Food: 1
Service: 1
George Trotta
Big fan of a toasted bagel twist ... with butter or cream cheese. The staff at this location are polite and attentive.
Atmosphere: 3
Food: 5
Service: 5
Raj S
PROs - location , service was ok , restrooms CONs - coffee taste not consistent
Good location. Dropped by this Dunkin today when in Monmouth jn. Had ordered a latte with extra shot of espresso, but the latte tasted less “coffee’ish” .. that too with an extra shot it really didn’t taste like dark coffee. Even the regular coffee isn’t consistent . Some days it’s good and some days it’s really watery .
Hashbrowns were ok. Nice and crispy .. service was awesome .. the guy making hashbrowns etc was so quick . Hardwork but he.made it look so easy . Kudos to him. Billing was quick too: .. few chairs inside to sit and eat. Restrooms are good . Overall a good experience but they could make it better with consistency in latte!!!
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Bagels
Andrew Villa
This Dunkin has been open for many years, they have always had the same quality coffee and donuts, and that quality level has always been high. I forget if it's been the same owner all this time but you will see the owner frequently if you frequent this place and that gives me good vibes, because he cares enough to be there. There's plenty of parking, you may have to drive to the other side of the building.
Parking: There is usually parking around the corner of the building, if the dunkin' donuts side fills up.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Bagels, Donuts, Muffins
Great experience thanks to James, the manager & his team. He runs the store efficiently, supports his team, and maintains good service even during busy times. It really shows when a place is well managed.
Atmosphere: 5
Food: 5
Service: 5
Place is good but always makes mistakes for the orders even if it is drive through pickups
Atmosphere: 4
Food: 4
Service: 3
Horrible customer service, place was empty no one but me and the two workers behind the counter saw me come in but guess their gossip was more important. If you don’t like what you do for work hey here’s an idea, go and do something else
Service: 1
I’ve been at this place a few times, and service has been extremely good. Cashier greeting customers, helping his coworker with drinks and all that. The waiting time is minimum . Thank You, it makes me come back again for coffee !
Atmosphere: 5
Food: 5
Service: 5
They have stopped mixing cream with coffee and mix a blue label chemical which is white in color but not cream and is very watery and bitter in taste. My tongue turns from bitter to sour with every sip. Please bring the “Red” labeled full cream back, this tastes horrible
Two weeks and today I went into this location and experienced less than service. This afternoon, with a lone customer in front of me and 4 people behind the counter it 4 minutes to be a knowledged. It was though I wasn't there. Not until I made eye contact with a young Indian guy that he finally asked for my order. No thank you..I had to take the receipt from the machine myself. Being attentive nor courteous is not a strongsuit at 495 George's Road location.
Atmosphere: 2
Food: 4
Service: 1
They charge for water and ice…This place is crazy… that too after I bought food…
Service: 1
Great workers who know how to make some good coffee's 👍🏼.. Im here everyday for my dunkin
Atmosphere: 5
Food: 5
Service: 5
Took hot chocolate and hash browns for my family and me on a cold rainy Saturday hoping to get relief.
Unfortunately the hot chocolate though hot was watery as anything.
Hash browns were fine.
Disappointed !!
Hope they get it right next time.
Love it
Restaurantji Recommends
Short kid with brown wavy hair at register is incompetent and rude. Not sure how he's still employed. My coffee was very bitter (and made incorrectly) and the hashbrowns were raw. I threw up later that day. Probably not coming in again until I hear he's fired. Disappointing because this is the closest Dunkin to me but alas I will be driving the extra ten minutes to a different one.
Rude staff, no donuts, employees did not greet or acknowledge us as we stood at the counter waiting to be served.
Atmosphere: 1
Food: 1
Service: 1
Big fan of a toasted bagel twist ... with butter or cream cheese. The staff at this location are polite and attentive.
Atmosphere: 3
Food: 5
Service: 5
PROs - location , service was ok , restrooms
CONs - coffee taste not consistent
Good location. Dropped by this Dunkin today when in Monmouth jn. Had ordered a latte with extra shot of espresso, but the latte tasted less “coffee’ish” .. that too with an extra shot it really didn’t taste like dark coffee. Even the regular coffee isn’t consistent . Some days it’s good and some days it’s really watery .
Hashbrowns were ok. Nice and crispy .. service was awesome .. the guy making hashbrowns etc was so quick . Hardwork but he.made it look so easy . Kudos to him. Billing was quick too: .. few chairs inside to sit and eat. Restrooms are good . Overall a good experience but they could make it better with consistency in latte!!!
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Bagels
This Dunkin has been open for many years, they have always had the same quality coffee and donuts, and that quality level has always been high. I forget if it's been the same owner all this time but you will see the owner frequently if you frequent this place and that gives me good vibes, because he cares enough to be there. There's plenty of parking, you may have to drive to the other side of the building.
Parking: There is usually parking around the corner of the building, if the dunkin' donuts side fills up.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Bagels, Donuts, Muffins
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