I placed an online order that clearly stated Drive-Thru Pickup, but when I arrived, I was suddenly told it was a mobile order instead. No one informed me of this in advance, and there was no explanation for the discrepancy.
It was very cold and windy, and I expected a quick pickup. Instead, I was forced to wait nearly 15 extra minutes. Even worse, the system already showed my order as “Ready”, yet I still had to stand inside the store for almost 10 minutes before finally getting it.
I showed my order confirmation screenshot that explicitly said Drive-Thru, but a female manager wearing glasses arrogantly insisted that my order was mobile pickup. Rather than helping, she blamed me, nitpicking that my name wasn’t written clearly and acting as if this whole situation was my fault.
Between the confusing system, wasted time, and the manager’s dismissive and arrogant attitude, this was a very frustrating experience. I expected much better.
Atmosphere: 1
Food: 3
Service: 1
Lonell Burke
I ordered a 30 piece nugget and there was no sauce in the bag 😭
Hollywood Pud (Hollywood)
Good food
Atmosphere: 4
Food: 4
Service: 5
Nayda Bandz
Sheeba was amazing great customer service TOP TIER love her!!! so genuine and kind.
Atmosphere: 5
Food: 5
Service: 5
Madisyn Nieves
vet friendly and welcoming
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nuggets
Samantha Atwell
this drive through has more potholes than the damn roads. the wait is consistently long for no reason…
Forgot a lot of my items off my order, even down to the sauce
Genesis Bustillo
tishay was super nice here! food was so good too and came out quickly
Sassy Seeta
Ava is the Best
Atmosphere: 5
Food: 5
Service: 5
Veronica Del Valle
Surprisingly inattentive and when you get someone to notice you you are clearly bothering them. Also stop marking orders as ready for food delivery services when they aren't. It screws the driver's over HARD
I’m extremely disappointed with this experience.
I placed an online order that clearly stated Drive-Thru Pickup, but when I arrived, I was suddenly told it was a mobile order instead. No one informed me of this in advance, and there was no explanation for the discrepancy.
It was very cold and windy, and I expected a quick pickup. Instead, I was forced to wait nearly 15 extra minutes. Even worse, the system already showed my order as “Ready”, yet I still had to stand inside the store for almost 10 minutes before finally getting it.
I showed my order confirmation screenshot that explicitly said Drive-Thru, but a female manager wearing glasses arrogantly insisted that my order was mobile pickup. Rather than helping, she blamed me, nitpicking that my name wasn’t written clearly and acting as if this whole situation was my fault.
Between the confusing system, wasted time, and the manager’s dismissive and arrogant attitude, this was a very frustrating experience. I expected much better.
Atmosphere: 1
Food: 3
Service: 1
I ordered a 30 piece nugget and there was no sauce in the bag 😭
Good food
Atmosphere: 4
Food: 4
Service: 5
Sheeba was amazing great customer service TOP TIER love her!!! so genuine and kind.
Atmosphere: 5
Food: 5
Service: 5
vet friendly and welcoming
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nuggets
this drive through has more potholes than the damn roads. the wait is consistently long for no reason…
Atmosphere: 1
Food: 1
Service: 1
Fast and friendly service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nuggets
Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Deluxe
Food and service were great
Atmosphere: 5
Food: 5
Service: 5
Server was very welcoming…..
Thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cobb Salad, Nuggets, Sauce
Restaurantji Recommends
sheba the best
Atmosphere: 5
Food: 5
Service: 5
Forgot a lot of my items off my order, even down to the sauce
tishay was super nice here! food was so good too and came out quickly
Ava is the Best
Atmosphere: 5
Food: 5
Service: 5
Surprisingly inattentive and when you get someone to notice you you are clearly bothering them. Also stop marking orders as ready for food delivery services when they aren't. It screws the driver's over HARD
Atmosphere: 1
Food: 4
Service: 1
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