Maple was amazing in helping me decide on what I wanted because I had lots of questions and she explained every thing perfectly to me and even got me to try something new… way better than the manager who is normally on during the week
Denise Taylor
This joint has to have some of the rudest ppl I have ever encountered. I think it has to be a job requirement for this place.
Atmosphere: 1
Food: 1
Service: 1
jude mar
In my 21 years of life, I have never seen a roach in real life. However, that streak ended the other day when I witnessed not one, not two, but three in the lobby of this Dunkin. The lack of cleanliness in this establishment is clearly obvious, so seeing roaches didn’t come as much of a surprise. I will never be coming back knowing that this place is crawling with roaches.
Nabil Abro
Typical DD from the outside but my god the cashier was incredibly difficult and intellectually uninclined to say the least. Please focus on one customer at a time if youre unable to retain attention otherwise.
Atmosphere: 2
Food: 3
Service: 1
Ibraam George (ibraam bibo)
Bad drink
Atmosphere: 2
Food: 1
Service: 2
anibelka hernandez
I visited this Dunkin’ on the morning of November 14, 2025. There was a huge line, and I ordered a medium hot latte between 8:50 and 9:00 AM. I specifically asked for cold foam on my hot latte because sometimes their lattes are too dark and taste like leftover espresso.
After waiting 15 minutes, I received an iced latte with cold foam and almond milk instead of my hot latte. I was already late for work, so I took it anyway—but it tasted awful, like watered-down coffee mixed with overnight cold brew.
Later that afternoon, I returned to the same Dunkin’ to address the issue. Unfortunately, the woman taking my order had a very strong spanish or indian accent, and I couldn’t get her name. She wouldn’t let me explain calmly and kept yelling, “yes yes yes whatever you say, come up to the window!” even as I tried to explain what happened. I didn’t have any attitude—I was trying to be calm—but it felt very unfair to be treated that way.
Thankfully, at the window, a young lady named Hania (or Jania/Tania) re-made my drink correctly she is the reason why i gave this place at least 2 stars otherwise it would be a ZERO, she was soooo nice, accepted feedback, and was extremely polite. She handled the situation professionally and deserves recognition—if she worked at any store, I’d trust her to run it.
If you go to this Dunkin’, ask for her—she won’t mess up your drink.
Atmosphere: 1
Food: 1
Service: 1
Wayne
The manager discriminates against his customers. He decides who is allowed to sit and eat their food and who has to take it to go. Also, the next time you use the restroom, as the manager, you should really wash your hands!
Atmosphere: 1
Food: 1
Service: 1
NoxOnWood
Came here for a quick bathroom break before continuing my drive. Not allowed to use the bathroom *until* I pay? The bathroom is locked until you but something.
Atmosphere: 1
Food: 2
Service: 1
Gina B
Every time I come here they mess something up. They burnt my food, forgot to add flavoring to my drink, and made my large a small in a large cup. I only went there because it’s closest to me. The people who work there argue about nothing being wrong with my order until i show them and even then they talk about me while they just make another crappy drink. Super rude staff.
I used to go to this dunkin very often until this morning. I received my coffee took one sip put it in my cup holder picked it back up seconds later and all I saw was ice then I felt coffee dripping on me, the cup had a crack in it and all my coffee was now in my cup holder. I couldn’t go back right away because I was on my way to work so I stopped in after work and told them what happened they instantly blamed me and my cup holder saying there was something sharp in it (there wasn’t). She continued to argue with me for a long time saying they always check the cups and it’s my fault meanwhile I get a coffee from them almost everyday and this has never happened it was not my cup holder. Absolutely ridiculous!!!!! I paid $5 for a coffee that I didn’t even get to drink because of the crack yet the worker argued with me saying it’s not her problem because it’s my cup holders fault! I will NEVER be returning to this dunkin!!!!
Service: 1
Chloe L
Unfortunately all the negative comments here are all accurate!!! I work nearby and this store it's on my way, so I gave it many chance already.... hash browns suppose to be 6 pcs, first time i got 3 instead, that's ridiculous, I complained about it, but the girl rolled her eyes on me, the other time was missing one piece, I didn't bother to complain anymore... coffee is always below the line medium it's like a small...etc
Lauren Brenner
Terrible experience here. I was with a group of 6 waiting in line, cash in my hand. My fiance had to use the bathroom and they would not let him. They said we had to buy something when I was standing in line with cash in hand for 10 minutes because they are so slow. Slow and rude to the customers. 5 people were working back there doing who knows what. Ill never give this location another dollar.
Atmosphere: 1
Food: 1
Service: 1
SHERYL CRANGA
Ordered 4 drinks and 3 were not made right and the workers were rude. I stopped going there a couple years ago but figured I would try again but nope learned my lesson and not going back!!!
Food: 1
Service: 1
Sameh Mahrous
0 / 10 over all. Better off going to a different location.
Good service and friendly
Atmosphere: 5
Food: 5
Service: 5
Maple was amazing in helping me decide on what I wanted because I had lots of questions and she
explained every thing perfectly to me and even got me to try something new… way better than the manager who is normally on during the week
This joint has to have some of the rudest ppl I have ever encountered. I think it has to be a job requirement for this place.
Atmosphere: 1
Food: 1
Service: 1
In my 21 years of life, I have never seen a roach in real life. However, that streak ended the other day when I witnessed not one, not two, but three in the lobby of this Dunkin. The lack of cleanliness in this establishment is clearly obvious, so seeing roaches didn’t come as much of a surprise. I will never be coming back knowing that this place is crawling with roaches.
Typical DD from the outside but my god the cashier was incredibly difficult and intellectually uninclined to say the least. Please focus on one customer at a time if youre unable to retain attention otherwise.
Atmosphere: 2
Food: 3
Service: 1
Bad drink
Atmosphere: 2
Food: 1
Service: 2
I visited this Dunkin’ on the morning of November 14, 2025. There was a huge line, and I ordered a medium hot latte between 8:50 and 9:00 AM. I specifically asked for cold foam on my hot latte because sometimes their lattes are too dark and taste like leftover espresso.
After waiting 15 minutes, I received an iced latte with cold foam and almond milk instead of my hot latte. I was already late for work, so I took it anyway—but it tasted awful, like watered-down coffee mixed with overnight cold brew.
Later that afternoon, I returned to the same Dunkin’ to address the issue. Unfortunately, the woman taking my order had a very strong spanish or indian accent, and I couldn’t get her name. She wouldn’t let me explain calmly and kept yelling, “yes yes yes whatever you say, come up to the window!” even as I tried to explain what happened. I didn’t have any attitude—I was trying to be calm—but it felt very unfair to be treated that way.
Thankfully, at the window, a young lady named Hania (or Jania/Tania) re-made my drink correctly she is the reason why i gave this place at least 2 stars otherwise it would be a ZERO, she was soooo nice, accepted feedback, and was extremely polite. She handled the situation professionally and deserves recognition—if she worked at any store, I’d trust her to run it.
If you go to this Dunkin’, ask for her—she won’t mess up your drink.
Atmosphere: 1
Food: 1
Service: 1
The manager discriminates against his customers. He decides who is allowed to sit and eat their food and who has to take it to go. Also, the next time you use the restroom, as the manager, you should really wash your hands!
Atmosphere: 1
Food: 1
Service: 1
Came here for a quick bathroom break before continuing my drive. Not allowed to use the bathroom *until* I pay? The bathroom is locked until you but something.
Atmosphere: 1
Food: 2
Service: 1
Every time I come here they mess something up. They burnt my food, forgot to add flavoring to my drink, and made my large a small in a large cup. I only went there because it’s closest to me. The people who work there argue about nothing being wrong with my order until i show them and even then they talk about me while they just make another crappy drink. Super rude staff.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I used to go to this dunkin very often until this morning. I received my coffee took one sip put it in my cup holder picked it back up seconds later and all I saw was ice then I felt coffee dripping on me, the cup had a crack in it and all my coffee was now in my cup holder. I couldn’t go back right away because I was on my way to work so I stopped in after work and told them what happened they instantly blamed me and my cup holder saying there was something sharp in it (there wasn’t). She continued to argue with me for a long time saying they always check the cups and it’s my fault meanwhile I get a coffee from them almost everyday and this has never happened it was not my cup holder. Absolutely ridiculous!!!!! I paid $5 for a coffee that I didn’t even get to drink because of the crack yet the worker argued with me saying it’s not her problem because it’s my cup holders fault! I will NEVER be returning to this dunkin!!!!
Service: 1
Unfortunately all the negative comments here are all accurate!!! I work nearby and this store it's on my way, so I gave it many chance already.... hash browns suppose to be 6 pcs, first time i got 3 instead, that's ridiculous, I complained about it, but the girl rolled her eyes on me, the other time was missing one piece, I didn't bother to complain anymore... coffee is always below the line medium it's like a small...etc
Terrible experience here. I was with a group of 6 waiting in line, cash in my hand. My fiance had to use the bathroom and they would not let him. They said we had to buy something when I was standing in line with cash in hand for 10 minutes because they are so slow. Slow and rude to the customers. 5 people were working back there doing who knows what. Ill never give this location another dollar.
Atmosphere: 1
Food: 1
Service: 1
Ordered 4 drinks and 3 were not made right and the workers were rude. I stopped going there a couple years ago but figured I would try again but nope learned my lesson and not going back!!!
Food: 1
Service: 1
0 / 10 over all.
Better off going to a different location.
Atmosphere: 1
Food: 1
Service: 1
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