Love stopping here for great Philly Pretzels fresh from the oven! YUMM!
Atmosphere: 5
Food: 5
Service: 5
Elizabeth White
Philly 🥨 Pretzels are delicious. I especially love the pretzel dogs. The service is quick and friendly.
Shane Pajak
Super friendly owners and staff, solid pretzels and great trays for gatherings.
Atmosphere: 5
Food: 5
Service: 5
Colleen Brady
We pre-ordered pretzels to go to give out after my wedding and we didn't realize the pretzel factory was under new ownership. The guy we sent to pick them up told the cashier about the order and showed them the receipt and although they had no record of it, they still honored it and even offered to drive them down to the location of the wedding so we'd have all 200 pretzels on time!! Such good customer service and so thankful that this wasn't something I had to stress about on my wedding day! And the pretzels were amazing as usual :)
Nicole Terrigno
Thanks for making my son’s 2nd bday even more special! Delicious pretzels and dips (especially the caramel)prepared by a great team!
Nicole Tee
Delicious! Great service & easy ordering. Our favorite spot for a great treat!
And a big special THANK YOU!! For the amazing birthday pretzels to celebrate my guys 2nd birthday!! Not only yummy and fresh but a big hit with how cute they came out!!
Renee Risden
Amazing staff - thank you for supporting our team!
Dr. Dana Spada
LOVE this place. LOVE the new ownership. Highly recommend!
Robert Terrigno
As of Dec 2, 2024, Manahawkin Philly Pretzel Factory is under new ownership. As one of the partners in this venture, I would like to say, our staff is and has been retrained to maintain our standards. We have spent much of the 1st month cleaning, repairing and trying to increase the stores overall appearance, and more changes are in our future. I think you will see an overall brightness and a staff that will treat every customer with respect and hopefully a smile. If you have been a past customer and left, please don't hesitate to try this location again. Hopefully we can rid the past negative reviews and will be your go to Pretzel Store.
Atmosphere: 5
Food: 5
Service: 5
Thomas Christopoul
This is a great product and the owner and staff here are totally on top of their business. They work the store and it shows. Service is exceptional and they are fast and efficient. Each franchise is owned and operated independently so you can tell the management really cares about their customers.
Friendly staff and owners and the best pretzels! This business generously sponsored a community autism celebration event for local families! ❤️
Sara- Marie
My hot dog was ice cold and I had ordered mustard and ended up with cheese :(
Atmosphere: 5
Food: 2
Service: 2
Joseph Jones
Horrible location of this franchise. They actually charge you if you want to put mustard on your food right there in the store. Also they use same gloves to handle money food and money.
Savannah Sente
We ALWAYS order pretzel trays from you guys with no complaints. I went to pickup my tray today for a PARTY with 3 different dips just for the dips to not even be filled halfway. You can see the bottom of the dip container... I said something to the employee working and he said he can’t fill it because they are weighed. So I’ll have all these pretzels for my guest but no dips? He refused to fill them even after saying I was upset about it. I would have even paid extra but why should I have too when I’m already ordering a party tray. Very upset.
Mary Ellen Spinosa
Pretzels were COLD and Burnt . Dips were COLD. 5.00 for 1 pretzel. ?
Love stopping here for great Philly Pretzels fresh from the oven! YUMM!
Atmosphere: 5
Food: 5
Service: 5
Philly 🥨 Pretzels are delicious. I especially love the pretzel dogs. The service is quick and friendly.
Super friendly owners and staff, solid pretzels and great trays for gatherings.
Atmosphere: 5
Food: 5
Service: 5
We pre-ordered pretzels to go to give out after my wedding and we didn't realize the pretzel factory was under new ownership. The guy we sent to pick them up told the cashier about the order and showed them the receipt and although they had no record of it, they still honored it and even offered to drive them down to the location of the wedding so we'd have all 200 pretzels on time!! Such good customer service and so thankful that this wasn't something I had to stress about on my wedding day! And the pretzels were amazing as usual :)
Thanks for making my son’s 2nd bday even more special! Delicious pretzels and dips (especially the caramel)prepared by a great team!
Delicious! Great service & easy ordering. Our favorite spot for a great treat! And a big special THANK YOU!! For the amazing birthday pretzels to celebrate my guys 2nd birthday!! Not only yummy and fresh but a big hit with how cute they came out!!
Amazing staff - thank you for supporting our team!
LOVE this place. LOVE the new ownership. Highly recommend!
As of Dec 2, 2024, Manahawkin Philly Pretzel Factory is under new ownership. As one of the partners in this venture, I would like to say, our staff is and has been retrained to maintain our standards. We have spent much of the 1st month cleaning, repairing and trying to increase the stores overall appearance, and more changes are in our future. I think you will see an overall brightness and a staff that will treat every customer with respect and hopefully a smile. If you have been a past customer and left, please don't hesitate to try this location again.
Hopefully we can rid the past negative reviews and will be your go to Pretzel Store.
Atmosphere: 5
Food: 5
Service: 5
This is a great product and the owner and staff here are totally on top of their business. They work the store and it shows. Service is exceptional and they are fast and efficient. Each franchise is owned and operated independently so you can tell the management really cares about their customers.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Friendly staff and owners and the best pretzels! This business generously sponsored a community autism celebration event for local families! ❤️
My hot dog was ice cold and I had ordered mustard and ended up with cheese :(
Atmosphere: 5
Food: 2
Service: 2
Horrible location of this franchise. They actually charge you if you want to put mustard on your food right there in the store. Also they use same gloves to handle money food and money.
We ALWAYS order pretzel trays from you guys with no complaints. I went to pickup my tray today for a PARTY with 3 different dips just for the dips to not even be filled halfway. You can see the bottom of the dip container... I said something to the employee working and he said he can’t fill it because they are weighed. So I’ll have all these pretzels for my guest but no dips? He refused to fill them even after saying I was upset about it. I would have even paid extra but why should I have too when I’m already ordering a party tray. Very upset.
Pretzels were COLD and Burnt . Dips were COLD. 5.00 for 1 pretzel. ?
Food: 1
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