Applebee's Grill + Bar

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One Star – Absolutely Disrespectful to Customers

Applebee’s is pretty standard wherever you go. The food is nothing to write home about, but you know what you’re getting—basic eats, decent prices, and a place to catch a game. But what happened at the Swedesboro Applebee’s was so off-the-rails disrespectful that I’ll never set foot in there again.

Let me set the scene: The Phillies are up by four runs in the seventh inning against Colorado. A solid game, good crowd, everyone in the entire restaurant—not just the bar—was watching and enjoying it. Without warning, the bartender walks over, grabs the remote, and changes the channel on the biggest TV in the place. But he doesn’t stop there—he also cuts off the surround sound, switching the audio over to some random basketball game.

Why? Not because anyone asked. Not because it was a major event. He just likes basketball more than baseball. And when multiple customers clearly showed they were upset, he stared everyone down like we were the ones out of line.

Within ten minutes, every single customer in that building got up and left. All of us. And the bartender didn’t seem to care one bit.

This wasn’t a mistake. This was someone deciding their personal preferences mattered more than every paying customer in the building. And in South Jersey, you don’t cut off the Phillies mid-game and expect people to stay. I don’t go to restaurants that show basketball games over baseball. I definitely don’t go to ones that force it on you.

Swedesboro Applebee’s—do better. Or don’t. I’m never going back either way.

This is our absolute favorite out of all the Applebee’s. We come here a couple of times a week. The food is always consistently good and the wait staff is amazing!

Good food and great service. Thank you 😊

Easter Family day and after bowling .

Ordered take out, the food was delicious and hot.

Wonderful service and great food

Apple Bee's, in general, used to be a favorite of ours. From Happy Hour to Munchies. But over the years, unfortunately, it's just lost something along the way. We popped in on a Monday afternoon around 1pm. The 15 minutes we waited to be seated was absolutely ridiculous 1st off. Unfortunately, the rest of the visit was not much better. The appetizer was the best part. It's also not just happening at this location. There are a couple others we'd frequent on our trips out. We weren't scared off this time...persay. But will not go out of my way next time.

My wife and I go there often. Food is consistently good and waiter Christian, who we’ve had a few times, can’t do enough for you! Keep up the good work!

Love this applebees. Always good hot food. Servers are so polite.

I am always treated fair, professionally, and orders are 95% on point!!!

Omg! Ralissa is amazing. I called and had an issue with my door dash that charged me to deliver a drink when for some reason all the food got deleted off of the order. They gave me the run around about it and it took forever to even consider them getting a refund. They wouldn't refund me for an accidental 10 dollar drink. But I called and Ralissa asked her higher ups worked her magic and gave me the refund when she cancelled it on her end. I attempted to order through the door dash/Uber site again and this time the food went through. Well guess what was waiting for me in the bag not only did she put the drink that she comp for my hassle but she wrote a note to me that she wanted me to have the drink. It made me feel so special. I called her back and thanked her. I made sure to write this review about her because she really went above and beyond. I pray many blessings on her life and that she never lose that extra light she has!

Slow to engage as a person doing delivery's time is important when and when no one engages till after waiting 10 minutes it can cost me money and tips and give me a bad review would not recommend this store

The bartender, Drew, is a cool dude.

Good restaurant

We visited the area and needed a place to go for dinner one night. took the twenty minute drive from where we were camping down to the applebee's. Hands down the best applebee's, i've ever eaten in. Whoever is running the place is doing it right. Service was outstanding. Food was prepared properly the first time, no, send backs. which is rare for us at a chain restaurant because my family is picky. As Applebee's go, this one is the best i've been in.