Pretty bad customer service I’ve having two issues with my order, they getting mad, for any misunderstanding.
Atmosphere: 1
Service: 1
ZeroTheInsomniac
I ordered a large Carmel Craze with extra caramel, and they didn't put any caramel drizzle in (picture). My mother ordered bacon, and it came heavily burnt. My father's order was fine. They didn't seem to speak English very well (nothing against that, I understand it fully, I just wish they used Google Translate or something when struggling with it). They seemed to mess up other people's orders as well, but based on the other reviews, it's entirely possible the employees were either new or just having an off/bad day.
Atmosphere: 3
Food: 3
Service: 3
Robert Johnson
My coffee is correct everytime and good customer service which is very rare nowadays
Christina Urban
They push you through when you're not done ordering. They lie to you about what's in things.they cook things differently than we order them constantly
Atmosphere: 4
Food: 1
Service: 1
Comedy Skateboards
Really good
Atmosphere: 5
Food: 5
Service: 5
Danielle Ambrose
Terrible customer service!! I have been going here since this place opened. I will never spend money there again. Skip this for another location if you want to avoid being irritated.
Service: 1
Jim Dietrich
Picked up a ton of munchkins
Atmosphere: 5
Food: 5
Service: 5
Tara Gallo
The young staff who work here are great. Not sure what’s up with the woman who’s been working the drive thru mic lately. She’s a rude and talks over you and doesn’t listen to what you’re saying.
Lawrence Friia
The coffee is tasteless. Dunkin coffee is not consistent between stores and it should be for a franchise.
I don’t usually review chains but I felt compelled with this location. The lady who does the morning drive through is incredibly nice and the bagels actually taste and feel fresh, not like they have been sitting around for a day or two.
Tim Paradiso
The staff is incredible, Cheryl the baker was so special, I asked to make some special doughnuts and she not only made them she made she wrote a special note to brighten our day. Very appreciative of her kindness
Atmosphere: 5
Food: 5
Service: 5
David Zucker
Need to stop expanding and focus on better coffee and serviceAn app that really isn’t consistent is not helpful . Coffee sizes that appear to have shrunk… feels like the bean counters and not the coffee lovers are in charge.
Atmosphere: 3
Food: 3
Service: 3
Richard Sheer
Who doesn’t love donuts? Also bought Dunkin’ coffee beans at a discount. What’s not to love?
Quick service, friendly staff and good food.
Atmosphere: 5
Food: 5
Service: 5
Pretty bad customer service I’ve having two issues with my order, they getting mad, for any misunderstanding.
Atmosphere: 1
Service: 1
I ordered a large Carmel Craze with extra caramel, and they didn't put any caramel drizzle in (picture). My mother ordered bacon, and it came heavily burnt. My father's order was fine. They didn't seem to speak English very well (nothing against that, I understand it fully, I just wish they used Google Translate or something when struggling with it). They seemed to mess up other people's orders as well, but based on the other reviews, it's entirely possible the employees were either new or just having an off/bad day.
Atmosphere: 3
Food: 3
Service: 3
My coffee is correct everytime and good customer service which is very rare nowadays
They push you through when you're not done ordering. They lie to you about what's in things.they cook things differently than we order them constantly
Atmosphere: 4
Food: 1
Service: 1
Really good
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service!! I have been going here since this place opened. I will never spend money there again. Skip this for another location if you want to avoid being irritated.
Service: 1
Picked up a ton of munchkins
Atmosphere: 5
Food: 5
Service: 5
The young staff who work here are great. Not sure what’s up with the woman who’s been working the drive thru mic lately. She’s a rude and talks over you and doesn’t listen to what you’re saying.
The coffee is tasteless. Dunkin coffee is not consistent between stores and it should be for a franchise.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
I don’t usually review chains but I felt compelled with this location. The lady who does the morning drive through is incredibly nice and the bagels actually taste and feel fresh, not like they have been sitting around for a day or two.
The staff is incredible, Cheryl the baker was so special, I asked to make some special doughnuts and she not only made them she made she wrote a special note to brighten our day. Very appreciative of her kindness
Atmosphere: 5
Food: 5
Service: 5
Need to stop expanding and focus on better coffee and serviceAn app that really isn’t consistent is not helpful . Coffee sizes that appear to have shrunk… feels like the bean counters and not the coffee lovers are in charge.
Atmosphere: 3
Food: 3
Service: 3
Who doesn’t love donuts? Also bought Dunkin’ coffee beans at a discount. What’s not to love?
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts
Great
Atmosphere: 5
Food: 5
Service: 5
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