La Rosa Chicken & Grill - Tinton Falls

This was the burrito bowl. It had no fresh ingredients, nor was I offered any. Just a muddle of rice and sauce and cheese for more money than it was worth. I was expecting more of a Qdoba/ Bubakoos experience. The creamed spinach was mediocre.

Atmosphere: 3

Food: 2

Service: 3

If I order 1 whole chicken because they give you 4 legs and the rest of the chicken where it is if they charge you for a whole chicken

Expensive

Extremely rude management. Would not work with me to revise my order.

Atmosphere: 1

Food: 1

Service: 1

Not bad, enjoyed my meal.

Food: 4

Staff is rude!!!

Really bad customer service. A crossed eyed munchkin gave me attitude because he didn’t want to check my bag for a water bottle.

Atmosphere: 1

Food: 3

Service: 1

What is the point of posting hours of operations if you are not going to stay open and serving until that time? I called to place an order 20 minutes before closing and the guy said closed through everything out already. Change your hours of operations to accommodate your crew that don’t want to stay past the time you close. To the owner- you clearly don’t like to make $$ if this is how it’s run.

Atmosphere: 1

Food: 1

Service: 1

Food was good, chicken sandwich, & Mac and cheese was good but I also got a mashed potatoes asked the guy for gravy he said he put it in the bag already but when
I checked he didn’t. But My complaint is for the 3 hispanic (description) workers that worked up front on the date of 11/14/2024. Cashier was deadlocked on his phone as were the other 2, & the main guy who took my order was just rude and nasty and tried to say he gave me gravy when he didn’t. This complaint is for the poor customer service they showed today. My opinion is get rid of those men or have them in the back away from customers cause obviously they don’t know how to deal with them. All 3 of those men were glued to the phone but them tables was also dirty and 3 of the 4 fountains drinks I tried to get were emptied and water down. So obviously there was still more work to be done but yet they were glued to there phones. Please get rid of those 3 men. Next time I visit this place I will take a video of the workers, their actions and the quality of the place for further proof but I hope this gets dealt with the next time I come in

Atmosphere: 1

Food: 4

Service: 1

There are much better food options for the price. Not worth what it.

Atmosphere: 2

Food: 3

Service: 4

HREAT FOOD GREAY ATMOSPHERE

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Ordered chicken tender meal . Pretty sure breaded chicken is supposed to be breaded ! Obviously sides were delicious.

Food: 2

Food is delicious!

Atmosphere: 5

Food: 5

Service: 5

Decent chicken…sides are a little bland.

Food is very good, they need to open one in Phillipsburg!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mashed Potatoes, Roasted Chicken