Out of all the starbucks in the area, this one tops it. Colleen is a great barista and extremely friendly. All the staff are super helpful and knowledgeable on all the different drinks they have. Great management overall & make my experience as an ongoing customer even better.
Atmosphere: 5
Food: 5
Service: 5
Diego
I work at the outlets and visit this Starbucks almost daily. I love visiting and chatting with all the staff, especially Colleen, and I appreciate that the staff remain so kind and welcoming despite having hard days. Thank you guys for being my favorite Starbucks location!
Atmosphere: 5
Food: 5
Service: 5
LORENA MAYET
Dear [Manager/Customer Service Team],
I am writing to formally complain about a disappointing experience I had at your Starbucks location. I am a loyal customer who visits three to four times a day and has been coming for about three years consecutively. Unfortunately, on my recent visit, I experienced very poor service.
I placed a mobile order for a coffee with caramel. When I arrived, the first barista with a Red hair did not add the caramel as I had requested. When I asked another employee named Colleen to kindly remake the coffee, she responded in a very rude manner, saying that I needed to specify in the app that the caramel should be lined up in the cup.
I explained that I am a frequent customer who pays around eight dollars per coffee several times a day and that this is not the first time my order has been made incorrectly or the coffee has been poorly prepared. I would appreciate it if this issue could be addressed Unfortunately, this is not an isolated incident, and I feel that the quality of service has been declining despite my loyalty as a regular customer I no longer wish to return to Starbucks. Unfortunately, just as you are losing my business, you may be losing many other loyal customers who pay a lot daily and do not receive the treatment they deserve.
Thank you for your attention to this matter. Lorena Lorenzo Store manager perfumania Jersey Shore Premium Outlets
Atmosphere: 1
Food: 1
Service: 1
Kirk
To Colleen & Laura, thank you for taking care of me. I will miss the incredible service & friendship. Never forget…have wayyy too much fun. 🙏Kirk
Atmosphere: 5
Food: 5
Service: 5
Jordy Sanchez
Really good & friendly staff. However Ciara was the one that stood out the most & makes the BEST drinks EVER
Atmosphere: 5
Food: 5
Service: 5
Rickie L Jones
Very nice Starbucks
steven s
Ciara was rude and I will not be coming back. I heard her cursing in spanish and my mom was very upset.
Atmosphere: 1
Food: 4
Service: 1
Avery Tree Service
Very friendly and accommodating. They did not have an item I order and not only gave me something else but they also gave me a gc to use on my next purchase. Thank you!!!
Out of all the starbucks in the area, this one tops it. Colleen is a great barista and extremely friendly. All the staff are super helpful and knowledgeable on all the different drinks they have. Great management overall & make my experience as an ongoing customer even better.
Atmosphere: 5
Food: 5
Service: 5
I work at the outlets and visit this Starbucks almost daily. I love visiting and chatting with all the staff, especially Colleen, and I appreciate that the staff remain so kind and welcoming despite having hard days. Thank you guys for being my favorite Starbucks location!
Atmosphere: 5
Food: 5
Service: 5
Dear [Manager/Customer Service Team],
I am writing to formally complain about a disappointing experience I had at your Starbucks location. I am a loyal customer who visits three to four times a day and has been coming for about three years consecutively. Unfortunately, on my recent visit, I experienced very poor service.
I placed a mobile order for a coffee with caramel. When I arrived, the first barista with a Red hair did not add the caramel as I had requested. When I asked another employee named Colleen to kindly remake the coffee, she responded in a very rude manner, saying that I needed to specify in the app that the caramel should be lined up in the cup.
I explained that I am a frequent customer who pays around eight dollars per coffee several times a day and that this is not the first time my order has been made incorrectly or the coffee has been poorly prepared. I would appreciate it if this issue could be addressed Unfortunately, this is not an isolated incident, and I feel that the quality of service has been declining despite my loyalty as a regular customer I no longer wish to return to Starbucks. Unfortunately, just as you are losing my business, you may be losing many other loyal customers who pay a lot daily and do not receive the treatment they deserve.
Thank you for your attention to this matter.
Lorena Lorenzo
Store manager perfumania
Jersey Shore Premium Outlets
Atmosphere: 1
Food: 1
Service: 1
To Colleen & Laura, thank you for taking care of me. I will miss the incredible service & friendship. Never forget…have wayyy too much fun. 🙏Kirk
Atmosphere: 5
Food: 5
Service: 5
Really good & friendly staff. However Ciara was the one that stood out the most & makes the BEST drinks EVER
Atmosphere: 5
Food: 5
Service: 5
Very nice Starbucks
Ciara was rude and I will not be coming back. I heard her cursing in spanish and my mom was very upset.
Atmosphere: 1
Food: 4
Service: 1
Very friendly and accommodating. They did not have an item I order and not only gave me something else but they also gave me a gc to use on my next purchase. Thank you!!!
Atmosphere: 5
Food: 5
Service: 5
All very rich and pleasant
Atmosphere: 5
Food: 5
Service: 5
All very rich and pleasant
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Never experienced rude Starbucks staff before.. guess there’s a first for everything. Sorry YOU messed up my order and dare to complain about it??
Atmosphere: 1
Food: 3
Service: 1
Not clean or hygiene. Felt like trash place.They should focus on maintaining the surrounding clean
Atmosphere: 1
Food: 3
Service: 3
Very nice Starbucks!
Atmosphere: 4
Food: 4
Service: 4
Mad long
John was very rude to me :(
Atmosphere: 1
Food: 1
Service: 1
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