I wanted to like them since they're so convenient, but they almost never get an online order right. If an add-on that costs extra $ is unavailable, they just don't add it but also don't refund you. Quick service though, but I guess that'll happen when you're skipping steps. If you work at njdot, just buy from the caf, go to the nearby Dunks, or the Wawa down the road :(
Bilal Masood
Bobby's service includes a 30-minute wait for a diluted drink, followed by disrespectful behavior when requesting additional coffee for the drink. Pay to get disrespected.There’s another Dunkin just 2 minutes away from this location at Olden Ave, serving delicious drinks within seconds.
Atmosphere: 1
Food: 1
Service: 1
A Biswas
The worst customer service received form any Dunkins I visited. If you order something online and they are out of that particular item (even though it showed available while ordering), the cashier/server does not bother to make you aware that they are out of item and if you like anything else. Just would give you other things that was on the order list without even letting you know that they are out of the other items you order even though you were charged for those items too. Be aware of that if you order multiple items, it already happed twice with me. I ignored the first one though it was a mistake, but it looks like they run the business in that way.
Archer Jadephoenix
Random hours despite what's posted. Food is often cold, if it's in stock. Staff is rarely friendly anymore if not downright rude.This place used to be great. Not sure what happened.
Atmosphere: 1
Food: 3
Service: 1
Jo pointOh
Inconsistent hours... Limited menu with no reason for the lack of menu or staff. Constantly close earlier than their listed times... And close randomly for long periods of time. 0/5 stars.
hatal joshi
Had a chance to visit this site. It's inside the building of Dept of Transportation. It's small but they have everything that a normal Dunkin would have. Staff is pleasant and coffee was fresh.
Veronia Mikhail
Staff is not friendly. Orders are usually not made correctly
Veronia Ghaly
Staff is not friendly. Orders are usually not made correctly
Dipen Mehta
Very terrible service. Employee does not have customer service courtesy. They are very rude. I would rather go to different store for my coffee and breakfast. I would not go again.
Long Valley DD great, nice people.
Atmosphere: 5
Food: 5
Service: 5
I wanted to like them since they're so convenient, but they almost never get an online order right. If an add-on that costs extra $ is unavailable, they just don't add it but also don't refund you. Quick service though, but I guess that'll happen when you're skipping steps. If you work at njdot, just buy from the caf, go to the nearby Dunks, or the Wawa down the road :(
Bobby's service includes a 30-minute wait for a diluted drink, followed by disrespectful behavior when requesting additional coffee for the drink. Pay to get disrespected.There’s another Dunkin just 2 minutes away from this location at Olden Ave, serving delicious drinks within seconds.
Atmosphere: 1
Food: 1
Service: 1
The worst customer service received form any Dunkins I visited. If you order something online and they are out of that particular item (even though it showed available while ordering), the cashier/server does not bother to make you aware that they are out of item and if you like anything else. Just would give you other things that was on the order list without even letting you know that they are out of the other items you order even though you were charged for those items too. Be aware of that if you order multiple items, it already happed twice with me. I ignored the first one though it was a mistake, but it looks like they run the business in that way.
Random hours despite what's posted. Food is often cold, if it's in stock. Staff is rarely friendly anymore if not downright rude.This place used to be great. Not sure what happened.
Atmosphere: 1
Food: 3
Service: 1
Inconsistent hours... Limited menu with no reason for the lack of menu or staff. Constantly close earlier than their listed times... And close randomly for long periods of time. 0/5 stars.
Had a chance to visit this site. It's inside the building of Dept of Transportation. It's small but they have everything that a normal Dunkin would have. Staff is pleasant and coffee was fresh.
Staff is not friendly. Orders are usually not made correctly
Staff is not friendly. Orders are usually not made correctly
Very terrible service. Employee does not have customer service courtesy. They are very rude. I would rather go to different store for my coffee and breakfast. I would not go again.
Restaurantji Recommends
terrible customer service..
Love It.
Pleasant. Im a regular and don't even need to tell them my order.
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