Rita's Italian Ice & Frozen Custard
Independence Plaza Shopping Center, 2465 S Broad St # F5, Hamilton
(609) 888-0800
Recent Reviews
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I’m not a snowflake like most people in this world. And I don’t need to be treated special. But these workers there was rude. I get in the parking lot and order on the app because I want to earn my free ice. I get to the window. And they make me wait for my ices and take care of people that get there after me. I requested no top that way the cup can get filled good. The ices had tops and wasnt full. I asked if she can fill it better and got mad about it.
I want to give a huge shout-out to Liz for her kindness and helpfulness when I had concerns about gluten-free products for my daughter. She took the time to answer all my questions and made me feel at ease. Thank you, Liz, for your support—it really means a lot!
Love Rita's
Atmosphere: 5
Food: 5
Service: 5
I ordered off Grubhub and for some reason it picked this location which is pretty far from me and I wouldn’t have gotten a driver. I tried to contact Grubhub about canceling and they refused so I called the store, the gentleman I spoke to was very nice and respectful and tried to help me.. then the manager got on the phone and she was very rude, I felt bad because I do understand they lose the money but it genuinely wasn’t my fault. She didn’t need to be rude about it. She kept being snappy and arrogant about “loosing the $15” and I kept apologizing because I felt so bad. I then Called back to apologize again and I didn’t even get the chance to say anything and she goes “I already cancelled your order” like jeez lady. I then told her I’m sorry again and I hope her attitude changes and maybe this could be a learning experience to treat customers better.. I do not recommend this place
Atmosphere: 1
Food: 1
Service: 1
Let's Go!
Parking: 58
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry
Love that place, should be open all year round.
Atmosphere: 5
Food: 5
Service: 5
Love me some Rita's
Atmosphere: 4
Food: 5
Service: 4
Its more expensive for less now. Trash.
Atmosphere: 1
Food: 1
Service: 1
This is the best
Atmosphere: 5
Food: 5
Service: 5
Parking: Hi
Recommended dishes: Italian Ice Flight
Restaurantji Recommends
Always Awesome!! Thanks!!!
Atmosphere: 5
Food: 5
Service: 5
Mango gelati, needs another layer of custard in my opinion!
Summer time is for gelatin.
OMG I'm obsessed with the orange cream custard. I love that they now offer different custard flavors
It's a friend's house
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