Baskin-Robbins
704 John F. Kennedy Blvd, Union City
(201) 866-8648
Recent Reviews
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Wheelchair accessibility: Is equipped with wheelchair ramp.
Atmosphere: 2
Food: 4
Service: 2
Very very very bad. I ordered on uber eats at 1:30 am cuz this was the only place open. And I placed 6 orders of Hash browns, 1 bagel mini and a coffee and I only got the coffee and bagel mini. Such unprofessional service. This is not the first time this has happened, the last time I had ordered ice cream as they also have Baskin robins and they didn’t have anything available at all. If they can’t provide the items they have on the menu then what’s the point of operating. I don’t even wanna give one star. Very poorly managed.
Parking: Amplio
Kid-friendliness: Excelente tienen variedad de donas, muffins, ice cream.
Wheelchair accessibility: Tienen entrada accesible para silla de ruedas.
Atmosphere: 5
Food: 5
Service: 5
Worst attitude of staff Need to wait long time due to lack of their work
Atmosphere: 2
Food: 2
Service: 1
Rude Behavior Worst staff Long wait
Atmosphere: 2
Food: 2
Service: 1
Worst staff long wait
Atmosphere: 2
Food: 2
Service: 1
Worst Service Need to have professional staff
Atmosphere: 2
Food: 3
Service: 1
Worst Behavior Towards the
Atmosphere: 2
Food: 5
Service: 1
The waffle cones were not fresh!
Atmosphere: 3
Food: 2
Service: 4
The worst customer service I have ever come across, I had been here just few minutes ago, and waited patiently for 15 to 20 minutes as the person was taking care of other customer, but once that person leaves and even after me calling me excuse for twice still he didn’t respond, when I mentioned him I am waiting here for 15 minutes his answer was so pathetic, he says me “so what can I do”? Is this what a customer service is? Is this what a customer should be replied even after waiting for 15 minutes at the mid night when there is no busy time as well. So pathetic service. Hope you change the person!
Service: 1
Restaurantji Recommends
Don’t order online … they never update their menu or let their customers when they ran out of something. Their presentation and sizes are always wrong and messy. It sucks it’s the local spot around and good luck getting a refund when you do any online delivery.
Friendly customer service, this place is clean. Gold medal ribbon was delicious. One scoop was $2.99 and two scoops were $5.00. Not crowded on a Sunday afternoon. Staffs were patient enough to give us time to choose from multiple flavors. Free parking space available but less spots for this area. Good place to get ice cream, milkshake and donuts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gold Medal Ribbon
Never had much ice cream from here but I decided to go! The Reese’s Peanut Butter Cup ice cream is sooo good! You get three huge scoops for $6! Worth it! I will be trying others! The staff could smile a little more when serving.
Atmosphere: 5
Food: 4
Service: 4
I order the food before from my door dash app not even perfect ice cream ! It was watery on top and I order today they said they don’t have any chocolate ice cream beside mint chocolate chip and we don’t like
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Oreo Layered Sundae
The last two times I ordered from them via UberEats, they messed up the order. I guess they're too busy to read the actual order to make it correct? Very disappointing.
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