Ate at this Burger King and found the metal bristles from a brush here. Yes that’s right from a cleaning brush in my burger. I had already eaten a couple of big bites and I was disgusted and scared. I showed it to the lady at the counter who asked me why I ate it if I knew there were metal bristles (dumb question? I saw the bristles after) and after some back and forth she told me she couldn’t do anything and that she would call the cops if I kept asking pestering for answers. Wait it gets better, I contacted Burger King at their corporate office and they told me they can’t do anything to ensure anyone’s safety because it’s independently owned. They passed the feedback to the chain operator but there was no guarantee he would do anything about it or he would do anything to prevent this from happening again because this Burger King is independently owned. If the owner wanted to speak to me or see the evidence they would reach out to me but they never did. Disgusting
Atmosphere: 1
Food: 1
Service: 1
Vanessa Coello
Dirty place
Atmosphere: 1
Food: 2
Service: 2
Jose M
So good
Atmosphere: 4
Food: 4
Service: 4
Brandon Lara
This Burger King is the best one I’ve gone to the worker I think his name was Howard was very kind and gave me everything I ordered I just to give him some recognition
Atmosphere: 5
Food: 5
Service: 5
J D
Very bad service management need to be improved
Service: 1
Amy Guevara
Came here in the afternoon, craving for a yummy burger, and as I waited in the line a man with a pink shirt and Cuban hat was screaming at the workers. Demanding that he needed to be helped, even though he made no line. I bit my tongue because I’m pregnant, and I was already having a bad day. What made my day better was how professional the team stayed while being threatened by this racist man. He was yelling at them first before the manager came in to inform the rude man about his attitude. They weren’t refusing service, they were still going to help him but he needed to be nicer. The fact that the team stayed professional AND calm, made the guy feel like a fool. The manager protected his team and his team backed him up due to the ridiculous threat on calling ICE to the store. That wasn’t necessary at all, especially if it was for food service. Great job to the manager, and great job to the team for keeping their calm!! Hospitality is NOT or the weak hearted. I’ll forever come back to support a business like this as long as they stay professional, respectful, and teamwork is a must!
Atmosphere: 5
Food: 5
Service: 5
Patrick Light
this place is slow and unorganized. came here and waited 10 minutes just to place a order as people who walked in after me received their order before me. axel was rude and unprofessional
Atmosphere: 1
Service: 1
Romina Palacio
Mold Food (bread green fungus)
Atmosphere: 1
Food: 1
Service: 1
Florencia Menta
Rotten food and in poor condition, no one from the staff took charge of the situation, horrible
reasonius
Fast food restaurants should be required to have functioning bathrooms. They’re too often closed.
Ate at this Burger King and found the metal bristles from a brush here. Yes that’s right from a cleaning brush in my burger. I had already eaten a couple of big bites and I was disgusted and scared. I showed it to the lady at the counter who asked me why I ate it if I knew there were metal bristles (dumb question? I saw the bristles after) and after some back and forth she told me she couldn’t do anything and that she would call the cops if I kept asking pestering for answers. Wait it gets better, I contacted Burger King at their corporate office and they told me they can’t do anything to ensure anyone’s safety because it’s independently owned. They passed the feedback to the chain operator but there was no guarantee he would do anything about it or he would do anything to prevent this from happening again because this Burger King is independently owned. If the owner wanted to speak to me or see the evidence they would reach out to me but they never did. Disgusting
Atmosphere: 1
Food: 1
Service: 1
Dirty place
Atmosphere: 1
Food: 2
Service: 2
So good
Atmosphere: 4
Food: 4
Service: 4
This Burger King is the best one I’ve gone to the worker I think his name was Howard was very kind and gave me everything I ordered I just to give him some recognition
Atmosphere: 5
Food: 5
Service: 5
Very bad service management need to be improved
Service: 1
Came here in the afternoon, craving for a yummy burger, and as I waited in the line a man with a pink shirt and Cuban hat was screaming at the workers. Demanding that he needed to be helped, even though he made no line. I bit my tongue because I’m pregnant, and I was already having a bad day. What made my day better was how professional the team stayed while being threatened by this racist man. He was yelling at them first before the manager came in to inform the rude man about his attitude. They weren’t refusing service, they were still going to help him but he needed to be nicer. The fact that the team stayed professional AND calm, made the guy feel like a fool. The manager protected his team and his team backed him up due to the ridiculous threat on calling ICE to the store. That wasn’t necessary at all, especially if it was for food service. Great job to the manager, and great job to the team for keeping their calm!! Hospitality is NOT or the weak hearted. I’ll forever come back to support a business like this as long as they stay professional, respectful, and teamwork is a must!
Atmosphere: 5
Food: 5
Service: 5
this place is slow and unorganized. came here and waited 10 minutes just to place a order as people who walked in after me received their order before me. axel was rude and unprofessional
Atmosphere: 1
Service: 1
Mold Food (bread green fungus)
Atmosphere: 1
Food: 1
Service: 1
Rotten food and in poor condition, no one from the staff took charge of the situation, horrible
Fast food restaurants should be required to have functioning bathrooms. They’re too often closed.
Restaurantji Recommends
This place never let you use the restrooms regardless how much you spend ! They just let Spanish speakers people!!!
The place has improved a lot. It is kept very clean thanks to the fact that there is a person in charge of cleaning
Atmosphere: 5
Food: 5
Service: 5
Touches nuggets with hands
Atmosphere: 2
Food: 3
Service: 2
Touches nuggets with hands
Atmosphere: 2
Food: 3
Service: 2
It is very good but one bad thing is that the bathrooms do not work but everything is very good, everything clean and they serve you very well.
Atmosphere: 4
Food: 5
Service: 5
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