Dunkin'

4900 Bergenline Ave, Union City
(201) 865-5886

Recent Reviews

Sort by
Kar Bean

EDIT: I ordered cold brew and didn’t get cold brew, just old iced coffee that tastes burnt. 🥹🥺🥲😭 People who work here are nice. Only issue is I chipped my tooth on a cold hard stale bagel today 😭 literally broke a tooth. I just wanted a warm soft bagel. 🙃😭 I can’t afford a dentist. I just cannot come back here anymore: please serve non stale bagels. My tooth is in bad pain.

Atmosphere: 3

Food: 2

Service: 5

Erto Mongo

Not clean, RUDE staff, I was there today and I had to ask the person preparing my drink not to put his fingers inside the cup to grab it, he was clueless about hygiene. Their prices are higher than other Dunkin Donuts locations, and do not ask for a milk shake.... they pour a lot of ice, resulting in very watered down drink. Their standards are indicative their mentality is in a different country than USA. IRRITATING !

Atmosphere: 1

Food: 1

Service: 1

Sohrab

I ordered two egg and cheese wraps, but I was only given one, even though I was charged for two. Also, the order took an unusually long time to prepare.

Atmosphere: 2

Food: 3

Service: 1

Claudia Degante

20 minutes waiting for 2 chocolates, the machine didn't work and the lady wanted to give them to me in bad condition plus water painted with chocolate🤢😡🤬
Giving away $8.51 🤬🤬🤬

German Martinez

Very good

Atmosphere: 5

Food: 5

Service: 5

M O

Customer service was good and speedy however the food quality isn’t great.

The croissant and donut ? were almost stale and dry. The coffee wasn’t bad but it wasn’t great either.

The store and tables were not clean, I wish they would pay more attention to this as it is a prime location.

Atmosphere: 2

Food: 1

Service: 4

Rosa carolina estrada Lopez

Friendly, very good service

Service: 5

Paul Ramirez

Very nice play if you want to drink coffee ☕ thanks guys

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Guido Castro Molina

Good service near where I stayed

Atmosphere: 4

Food: 4

Service: 4

Samuel Tuero

Horribly understaffed. It shouldn't be difficult to pay more than two people to take and make orders.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Bagels, Donuts

YS (Yessy0210)

During my visit, I ordered a bagel twist, specifically requesting it to be warmed. Unfortunately, I was disappointed to find that the bagel twist was hard as a rock. This greatly impacted my enjoyment of the product and left me dissatisfied. Additionally, I had ordered a blueberry muffin, but was given a corn muffin instead. This mix-up further added to my disappointment.Worst customer service!!!!

Atmosphere: 1

Food: 1

Service: 1

Yosdani Valenti r

One question, is the bagel with cream cheese just bread or does it also have a little cream cheese? I just bought 3 and they hardly put any cheese on them, oh I forgot, the donuts are getting smaller and smaller.

Atmosphere: 3

Food: 1

Service: 5

J-Rocks!

Convenient location for a coffee break, fast service & free WiFi.

Atmosphere: 5

Food: 5

Service: 5

Maria Valdivia

Horrible customer service. Just know the cashier never acknowledged us, walked away talking personal business with another employee, comes back and says with an attitude “what do you need” left my mouth open to answer when she walks away again, this time lest me and my granddaughter just waiting, until I decided to leave to a bettered service place. Never again would I return to this one.

Atmosphere: 1

Food: 3

Service: 1

Jay

The worst dunkin you can ever encounter. Employees are absolutely disgusting and disrespectful. Manger doesn’t know how to manage, very disrespectful as well. If u want a great well experience i suggest to not come here at all!! I will be complaining about this to the higher boss about this.

Atmosphere: 1

Food: 1

Service: 1

Loading...