I had a disappointing experience. Between the allergy issue and poor customer service!!
I was really looking forward to trying this place, but unfortunately when I started eating my ceviche, I noticed it had ketchup and mustard in it. I’m allergic to mustard and cannot eat it. It was all over the fish
When I called to explain the issue, the woman I spoke with responded dismissively, saying, “Well, you didn’t tell me you were allergic.” In my experience, Ecuadorian ceviche usually comes with ketchup and mustard on the side, or at least they ask before adding it. I wasn’t given that option here.
Instead of offering a solution, like remaking the dish or offering an exchange, she was rude and unhelpful. She eventually she said “just bring it back,” but in a very nasty tone, which made the situation worse. She could have been kind and said, “I’ll gladly change it for you,” but she didn’t. Sadly throwing it away. I also ordered rice, and when I started eating it, I bit into something hard. it turned out to be a piece of plastic that looks like a fake nail. It’s so hard!!! Terrible. It was absolutely disgusting and completely unacceptable. I’m extremely upset and disappointed.
Atmosphere: 1
Food: 1
Service: 1
Tiffany Sardella
The service and food here is perfection! Ive been introduced to Ecuadorian cuisine by my boyfriend so I have been to many places around the NYC and NJ area. As an American, I feel Ecuadorian food is so underrated and a MUST to add to your list! Kanoa has wonderfully done traditional Ecuadorian cuisine. Best in NJ/NYC in my opinion!
Atmosphere: 5
Food: 5
Service: 5
Ernie
This is the best Ecuadorian restaurant in the area without a doubt. The food is delicious, service is great, and the atmosphere is very nice. There’s a lot of variety to choose from and the most important thing is the authenticity of the food. I definitely recommend and give it a 10/10. 😋
P.S. the service from the woman at the counter is top notch. She’s very kind and friendly!
Atmosphere: 5
Food: 5
Service: 5
Mercedes Gavilanes
I recommend the seafood rice because it is like a creamy, wet dish and with a lot of seafood, the ceviches were also delicious; but the guatita did not have peanuts and the bolones needed to be mashed more so that their texture was more palatable to the palate. They also sell lunches at a good price. There is no parking.
Atmosphere: 5
Food: 4
Service: 5
Yulia Muñoz
Excellent attention and very tasty food 100% recommended ♥️??
Maria Cando
Unfortunately I got carried away by the opinions, the cold food first came one dish and after 20 minutes the other I will not return again
Atmosphere: 2
Food: 1
Service: 1
myrna bernabe
Very good food, recommended!?
Atmosphere: 5
Food: 5
Service: 5
tacofstereo
New on town. Really good food and service. 100% recommended. You will love this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arroz Marinero, Encebollado De Pescado, Empanada De Verde, Caldo De Bola
Luis Farfan
Very good Ecuadorian restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ceviche de Camarón
Cesar Padilla
BY FIIIIIIINNNN, An Ecuadorian restaurant that makes excellent encebollado. I recommend that you come here to eat, you will not regret anything
What a shame but $30 for a flag without dried goat and on top of that it took a long time for bad service
JENNY SOLORZANO
I loved the food with real Ecuadorian flavor and really good service❤️?????
Atmosphere: 5
Food: 5
Service: 5
Roberto James
Excellent place, I liked how clean everything looked, the food tasted very good, 5 stars highly recommended
Atmosphere: 5
Food: 5
Service: 5
Estefania Brito
Amazing and delicious food !! Great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arroz Marinero, Encebollado De Pescado, Empanada De Verde, Caldo De Bola
Beyoncélyn
The staff was kind, very friendly and helpful. The restaurant is spacious & cleanly. Ceviche was a little watery but well portioned of ingredients mixed in. The empanada verde was a bit tough & the Colombian empanada was hallow & oily for my taste. I will definitely be back to try Other dishes tho!
I had a disappointing experience. Between the allergy issue and poor customer service!!
I was really looking forward to trying this place, but unfortunately when I started eating my ceviche, I noticed it had ketchup and mustard in it. I’m allergic to mustard and cannot eat it. It was all over the fish
When I called to explain the issue, the woman I spoke with responded dismissively, saying, “Well, you didn’t tell me you were allergic.” In my experience, Ecuadorian ceviche usually comes with ketchup and mustard on the side, or at least they ask before adding it. I wasn’t given that option here.
Instead of offering a solution, like remaking the dish or offering an exchange, she was rude and unhelpful. She eventually she said “just bring it back,” but in a very nasty tone, which made the situation worse. She could have been kind and said, “I’ll gladly change it for you,” but she didn’t. Sadly throwing it away.
I also ordered rice, and when I started eating it, I bit into something hard. it turned out to be a piece of plastic that looks like a fake nail. It’s so hard!!! Terrible. It was absolutely disgusting and completely unacceptable. I’m extremely upset and disappointed.
Atmosphere: 1
Food: 1
Service: 1
The service and food here is perfection! Ive been introduced to Ecuadorian cuisine by my boyfriend so I have been to many places around the NYC and NJ area. As an American, I feel Ecuadorian food is so underrated and a MUST to add to your list! Kanoa has wonderfully done traditional Ecuadorian cuisine. Best in NJ/NYC in my opinion!
Atmosphere: 5
Food: 5
Service: 5
This is the best Ecuadorian restaurant in the area without a doubt. The food is delicious, service is great, and the atmosphere is very nice. There’s a lot of variety to choose from and the most important thing is the authenticity of the food. I definitely recommend and give it a 10/10. 😋
P.S. the service from the woman at the counter is top notch. She’s very kind and friendly!
Atmosphere: 5
Food: 5
Service: 5
I recommend the seafood rice because it is like a creamy, wet dish and with a lot of seafood, the ceviches were also delicious; but the guatita did not have peanuts and the bolones needed to be mashed more so that their texture was more palatable to the palate. They also sell lunches at a good price. There is no parking.
Atmosphere: 5
Food: 4
Service: 5
Excellent attention and very tasty food 100% recommended ♥️??
Unfortunately I got carried away by the opinions, the cold food first came one dish and after 20 minutes the other I will not return again
Atmosphere: 2
Food: 1
Service: 1
Very good food, recommended!?
Atmosphere: 5
Food: 5
Service: 5
New on town. Really good food and service. 100% recommended. You will love this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arroz Marinero, Encebollado De Pescado, Empanada De Verde, Caldo De Bola
Very good Ecuadorian restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ceviche de Camarón
BY FIIIIIIINNNN, An Ecuadorian restaurant that makes excellent encebollado. I recommend that you come here to eat, you will not regret anything
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
What a shame but $30 for a flag without dried goat and on top of that it took a long time for bad service
I loved the food with real Ecuadorian flavor and really good service❤️?????
Atmosphere: 5
Food: 5
Service: 5
Excellent place, I liked how clean everything looked, the food tasted very good, 5 stars highly recommended
Atmosphere: 5
Food: 5
Service: 5
Amazing and delicious food !! Great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arroz Marinero, Encebollado De Pescado, Empanada De Verde, Caldo De Bola
The staff was kind, very friendly and helpful. The restaurant is spacious & cleanly. Ceviche was a little watery but well portioned of ingredients mixed in. The empanada verde was a bit tough & the Colombian empanada was hallow & oily for my taste. I will definitely be back to try Other dishes tho!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Caldo De Bola
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