I came here for dinner with my girlfriend today, and the food was fantastic as always. I ordered the fish soup and pupusas revueltas and both were incredible. This is my second time eating here and I just want to give my compliments to the chef because he does a phenomenal job, I haven’t had a bad meal here yet. Unfortunately not every story has a happy ending. As my girlfriend and I were finishing up our delicious meals I witnessed an extremely intoxicated man walking back up the stairs from the bathroom and falling backwards down the stairs to the ground. I immediately went to go check on him and found him unconscious and unresponsive. The manager tried to help him get up but he ended up falling back down and hitting the back of his head on the ground. At this point I checked him and he was breathing and had no external bleeding, I asked the waitresses to call 911 and they did absolutely nothing so I called 911 myself. My girlfriend was upstairs while I was downstairs assessing the situation and told me afterwards that the manager told his staff to not call 911. It seemed like the manager was worried about the possible repercussions of somebody falling down the stairs as apposed to focusing on the fact that there is a man who has possible body and head trauma and needs to go to the hospital. When me and my girlfriend first arrived at the restaurant we saw that same man face down and asleep at one of the tables, nobody tried to wake him up or called 911 to have him removed, they also knew him by name so I assume that he’s a regular there. 45 minutes later he fell down the stairs. Once the police department arrived on scene I explained the situation to them and left. I really hope that they sent him to the hospital and gave him a trauma check. I didn’t get the gentlemen’s name who was the manager at the time but he was extremely negligent and so were his staff for “waiting for permission” to call 911. Nonetheless the food is good here but the atmosphere was terrible today.
Atmosphere: 1
Food: 5
Service: 2
Lourdes Perez
They sold me a slice of traveling cheesecake and charged it as fresh.At least let them know.
Lionel “Swiftie” Rodriguez
$12 dollar tequila shots?! Ridiculous. Same prove as a cocktail.
Teddy Ginorio
Totally bummed out after my visit to La Popusa Loca - giving it 1 star. I was excited to try it out but ended up super disappointed. The food wasn't anything to write home about, but what really got to me was the billing mess. They tacked on a 15% tip right off the bat, then slipped in two extra $4 charges labeled 'gratuity fees'. When I asked what the deal was, the waitress (who hadn't been all that great, to begin with) said they messed up and marked them as 'takeout fees'. She only agreed to take one off after I pushed, which was super frustrating. I left, feeling upset and embarrassed. Honestly, just save yourself the trouble and don't go here."
Atmosphere: 1
Food: 1
Service: 1
Patrick raffy (patrick Raffy)
Terrible service food cold ,they did not give me what i ask ? they don't have karaoke and they make me eat cause I use the bathroom it was terrible it looks great and clean it was
Atmosphere: 5
Food: 2
Service: 1
N.Y S.
I ordered avocado salad and they gave me 3 pieces of avocado on top of a rancid old salad and pupusas were soggy. Waitresses are rude and just stand there instead of doing there job and giving service. First and last time, vaya verguenza
salvadorian
english and spanish at bottom review bottom if you're from el salvador youll get bad to mediocre service. they rather serve people with different ethnicityThe people in this establishment were extremely rude. My familyy came in and ordered and everyone around us got served before us after she heard us, mind you our waiter there telling his side they arrived after us.55 minutes later, ( we ordered 14 pupusas amd 1 soup.) table in front and behind a party of 8 people each received their rice steaks, seafood appetizers. When we asked the waiter about it, he came off extremely rude arguing trying to prove he’s right that and we’re in the wrong…he said the others came after but ordered first before us… not right! in reality all he had to do was apologize for the wait and find out how long till food comes out. he had a face like miserable…. he wasn’t happy working there, and the manager, an older blonde lady, didn’t even offer an apology. while talking to her our server was there too again being a lawyer. the lady really seemed she wasn’t interested in us since place was busy due to salvadorian parade. She just said to pay for our drinks and leave. What a disaster.
Bathroom not as clean when they’re busy. toilet had splatters of crap on sear and floor was slippery. also some air freshener wouldn’t hurt.
Place is tight space and dark. there are stairs inside to dining room and 16 steps downstairs to go to restroom. so if you’re in a wheelchair, good luck. place doesn’t look like its up to code.
atmosphere is not that friendly and dark not enough lighting. mirrors are dirty in dining room.
Food no chance to eat.
Si eres de el salvador tendrás un servicio de malo a mediocre. Prefieren atender a personas de diferentes etnias. La gente de este establecimiento fue extremadamente grosera. Mi familia entró y ordenó y todos los que nos rodeaban fueron atendidos antes que nosotros después de que ella nos escuchó, tenga en cuenta que nuestro camarero le dijo a su lado que llegaron después de nosotros. 55 minutos después (pedimos 14 pupusas y 1 sopa), mesa al frente y detrás un grupo de 8 personas recibió cada uno sus filetes de arroz, aperitivos de mariscos. Cuando le preguntamos al camarero al respecto, se mostró extremadamente grosero argumentando que intentaba demostrar que tenía razón y que nosotros estábamos equivocados... dijo que los demás vinieron después pero ordenaron primero antes que nosotros... ¡no está bien! en realidad todo lo que tenía que hacer era disculparse por la espera y averiguar cuánto falta para que salga la comida. tenía una cara como miserable…. no estaba contento trabajando allí y la gerente, una señora rubia mayor, ni siquiera se disculpó. Mientras hablaba con ella, nuestro camarero también estaba allí como abogado. La señora realmente parecía que no estaba interesada en nosotros ya que el lugar estaba ocupado debido al desfile salvadoreño. Ella solo dijo que pagáramos nuestras bebidas y nos fuéramos. Qué desastre.
El baño no está tan limpio cuando están ocupados. El inodoro tenía salpicaduras de basura y el piso estaba resbaladizo. Además, un poco de ambientador no vendría mal.
El lugar es un espacio reducido y oscuro. Hay escaleras adentro que conducen al comedor y 16 escalones abajo para ir al baño. así que si estás en silla de ruedas, buena suerte. El lugar no parece cumplir con el código.
El ambiente no es tan amigable y oscuro, no hay suficiente iluminación. Los espejos están sucios en el comedor.
Comida sin posibilidad de comer.
AxxeL Sals.
Excellent place súper clean food fantastic for family and single people night club is from Friday,Saturday and Sunday nice Spanish and English music Willy the manager nice guy very on point always very seriously service always on point thank you for tremendously crew bartenders and the cookers thanks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caldo De Mariscos
theblue pig123
Wish I can leave a 0 star review went in yesterday got one of there signature drinks I finish it and at the bottom there are roaches in my drink stuck with the cinnamon. Very sad place can’t imagine how many more roaches are in there other items. Couldn’t go back to show them because I was far. Please check your food for roaches.
They charge me $20.50 for a piece of boiled meat with tortillas and onions and beans their Google price says $13.50TerribleUpdate your Google prices
Nyanka Kizzy
Overall a very niche spot. Expect loud karaoke which was entertaining. The food came in extremely large portions but the meat tended to me overcooked. Chewy calamari. Dry chicken in the tacos. And the whole fish though extremely large was also extremely over cooked. I’d say it’s a good place to come if you want a large portion of food at a reasonable price. The pupusas were decent.
Carlos Diaz-Medina
Had so much fun during karoake. The people were great; excellent
Atmosphere: 5
Service: 5
Clo H Diaz-Medina
Had so much fun during karoake. The people were great; excellent
David Herrera
one star for the horrible ambience, don’t come here if you come with your family and want to share a nice conversation because it will be washed out by the drunks singing karaoke and the 3 different kinds of loud music playing at the same time.
I came here for dinner with my girlfriend today, and the food was fantastic as always. I ordered the fish soup and pupusas revueltas and both were incredible. This is my second time eating here and I just want to give my compliments to the chef because he does a phenomenal job, I haven’t had a bad meal here yet. Unfortunately not every story has a happy ending. As my girlfriend and I were finishing up our delicious meals I witnessed an extremely intoxicated man walking back up the stairs from the bathroom and falling backwards down the stairs to the ground. I immediately went to go check on him and found him unconscious and unresponsive. The manager tried to help him get up but he ended up falling back down and hitting the back of his head on the ground. At this point I checked him and he was breathing and had no external bleeding, I asked the waitresses to call 911 and they did absolutely nothing so I called 911 myself. My girlfriend was upstairs while I was downstairs assessing the situation and told me afterwards that the manager told his staff to not call 911. It seemed like the manager was worried about the possible repercussions of somebody falling down the stairs as apposed to focusing on the fact that there is a man who has possible body and head trauma and needs to go to the hospital. When me and my girlfriend first arrived at the restaurant we saw that same man face down and asleep at one of the tables, nobody tried to wake him up or called 911 to have him removed, they also knew him by name so I assume that he’s a regular there. 45 minutes later he fell down the stairs. Once the police department arrived on scene I explained the situation to them and left. I really hope that they sent him to the hospital and gave him a trauma check. I didn’t get the gentlemen’s name who was the manager at the time but he was extremely negligent and so were his staff for “waiting for permission” to call 911. Nonetheless the food is good here but the atmosphere was terrible today.
Atmosphere: 1
Food: 5
Service: 2
They sold me a slice of traveling cheesecake and charged it as fresh.At least let them know.
$12 dollar tequila shots?! Ridiculous. Same prove as a cocktail.
Totally bummed out after my visit to La Popusa Loca - giving it 1 star. I was excited to try it out but ended up super disappointed. The food wasn't anything to write home about, but what really got to me was the billing mess. They tacked on a 15% tip right off the bat, then slipped in two extra $4 charges labeled 'gratuity fees'. When I asked what the deal was, the waitress (who hadn't been all that great, to begin with) said they messed up and marked them as 'takeout fees'. She only agreed to take one off after I pushed, which was super frustrating. I left, feeling upset and embarrassed. Honestly, just save yourself the trouble and don't go here."
Atmosphere: 1
Food: 1
Service: 1
Terrible service food cold ,they did not give me what i ask ? they don't have karaoke and they make me eat cause I use the bathroom it was terrible it looks great and clean it was
Atmosphere: 5
Food: 2
Service: 1
I ordered avocado salad and they gave me 3 pieces of avocado on top of a rancid old salad and pupusas were soggy. Waitresses are rude and just stand there instead of doing there job and giving service. First and last time, vaya verguenza
english and spanish at bottom review bottom if you're from el salvador youll get bad to mediocre service. they rather serve people with different ethnicityThe people in this establishment were extremely rude. My familyy came in and ordered and everyone around us got served before us after she heard us, mind you our waiter there telling his side they arrived after us.55 minutes later, ( we ordered 14 pupusas amd 1 soup.) table in front and behind a party of 8 people each received their rice steaks, seafood appetizers. When we asked the waiter about it, he came off extremely rude arguing trying to prove he’s right that and we’re in the wrong…he said the others came after but ordered first before us… not right! in reality all he had to do was apologize for the wait and find out how long till food comes out. he had a face like miserable…. he wasn’t happy working there, and the manager, an older blonde lady, didn’t even offer an apology. while talking to her our server was there too again being a lawyer. the lady really seemed she wasn’t interested in us since place was busy due to salvadorian parade. She just said to pay for our drinks and leave. What a disaster. Bathroom not as clean when they’re busy. toilet had splatters of crap on sear and floor was slippery. also some air freshener wouldn’t hurt. Place is tight space and dark. there are stairs inside to dining room and 16 steps downstairs to go to restroom. so if you’re in a wheelchair, good luck. place doesn’t look like its up to code. atmosphere is not that friendly and dark not enough lighting. mirrors are dirty in dining room. Food no chance to eat. Si eres de el salvador tendrás un servicio de malo a mediocre. Prefieren atender a personas de diferentes etnias. La gente de este establecimiento fue extremadamente grosera. Mi familia entró y ordenó y todos los que nos rodeaban fueron atendidos antes que nosotros después de que ella nos escuchó, tenga en cuenta que nuestro camarero le dijo a su lado que llegaron después de nosotros. 55 minutos después (pedimos 14 pupusas y 1 sopa), mesa al frente y detrás un grupo de 8 personas recibió cada uno sus filetes de arroz, aperitivos de mariscos. Cuando le preguntamos al camarero al respecto, se mostró extremadamente grosero argumentando que intentaba demostrar que tenía razón y que nosotros estábamos equivocados... dijo que los demás vinieron después pero ordenaron primero antes que nosotros... ¡no está bien! en realidad todo lo que tenía que hacer era disculparse por la espera y averiguar cuánto falta para que salga la comida. tenía una cara como miserable…. no estaba contento trabajando allí y la gerente, una señora rubia mayor, ni siquiera se disculpó. Mientras hablaba con ella, nuestro camarero también estaba allí como abogado. La señora realmente parecía que no estaba interesada en nosotros ya que el lugar estaba ocupado debido al desfile salvadoreño. Ella solo dijo que pagáramos nuestras bebidas y nos fuéramos. Qué desastre. El baño no está tan limpio cuando están ocupados. El inodoro tenía salpicaduras de basura y el piso estaba resbaladizo. Además, un poco de ambientador no vendría mal. El lugar es un espacio reducido y oscuro. Hay escaleras adentro que conducen al comedor y 16 escalones abajo para ir al baño. así que si estás en silla de ruedas, buena suerte. El lugar no parece cumplir con el código. El ambiente no es tan amigable y oscuro, no hay suficiente iluminación. Los espejos están sucios en el comedor. Comida sin posibilidad de comer.
Excellent place súper clean food fantastic for family and single people night club is from Friday,Saturday and Sunday nice Spanish and English music Willy the manager nice guy very on point always very seriously service always on point thank you for tremendously crew bartenders and the cookers thanks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caldo De Mariscos
Wish I can leave a 0 star review went in yesterday got one of there signature drinks I finish it and at the bottom there are roaches in my drink stuck with the cinnamon. Very sad place can’t imagine how many more roaches are in there other items. Couldn’t go back to show them because I was far. Please check your food for roaches.
This is a great place to stop and have lunch.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They charge me $20.50 for a piece of boiled meat with tortillas and onions and beans their Google price says $13.50TerribleUpdate your Google prices
Overall a very niche spot. Expect loud karaoke which was entertaining. The food came in extremely large portions but the meat tended to me overcooked. Chewy calamari. Dry chicken in the tacos. And the whole fish though extremely large was also extremely over cooked. I’d say it’s a good place to come if you want a large portion of food at a reasonable price. The pupusas were decent.
Had so much fun during karoake. The people were great; excellent
Atmosphere: 5
Service: 5
Had so much fun during karoake. The people were great; excellent
one star for the horrible ambience, don’t come here if you come with your family and want to share a nice conversation because it will be washed out by the drunks singing karaoke and the 3 different kinds of loud music playing at the same time.