This is a wholesale bakery.They allow some pick-ups in some orders.Very clean place.Professional crew helping you and guiding you all time with everything you need.
Liwer Tipan
Excellent products...
David Jaslow
Great Wholesale Bakery! Everything's Delicious! Makes me fat just looking at it.
Tsubame S.
This bakery wholesaler does not deserve a star. I will give negative Star if I can. I own a Cafe shop in NYC, and I ordered pastries from Tisserie since Cafe opened. order came missing, damaged or incorrect items several times, I did not complain about that. But our customer found hairs from their pastries. I emailed their customer service, no apology, no credit, no response at all. Even worse, they increased minimum on daily order every time we told them that hairs were found in pastries. Thus, we changed our pastry supplier. You think all bad over? No, nightmare had just begun. They kept our shop's keys since they usually delivered in the very early morning. After we switched supplier, we wrote couple emails to have them return the keys, no response at all. And then we called them, I was told they would have driver find the keys and return to us. Called couple times, same thing were told. One or two months later, we had to call their manager. Their manager(David) finally told us that their driver lost our key. He said that there is no address on the key, so there is no problem even if the key is lost, it is very safe. It does not matter if anyone got the key. Well, I was really speechless by his logic. After several arguments and negotiations in calls, manager agreed to reimburse the cost of changing lock when I told him that I got a phone quotation around $ 100. Later, we changed the lock, the actual bill is $160. Because the earliest estimate was $ 100, so we told him to reimburse $ 120, and we would pay the difference and we sent him the receipt of lock changing. Then he became so angry and refused to reimburse any cost. When we asked to talk to business owner, he began to found all excuses to stop us, He interrupted my call couple times when I spoke with someone else in the office. He told us like their boss was out of State, their boss will be away couple month, their boss barely return to office, and at last story, their boss never return to office, and he is on all charge. But after I kept calling their office, he agreed to reimburse $ 120, but to our own drive to New Jersey to pick up the check, they refused to mail it to us even we paid for postage. Couple days later, they agreed to send check to us. But nothing was received, same thing was told couple times when we called to follow up. Manager David even called back and said check already been mailed. But nothing ever received anyway. What a company and manager!!
This is a wholesale bakery.They allow some pick-ups in some orders.Very clean place.Professional crew helping you and guiding you all time with everything you need.
Excellent products...
Great Wholesale Bakery! Everything's Delicious! Makes me fat just looking at it.
This bakery wholesaler does not deserve a star. I will give negative Star if I can. I own a Cafe shop in NYC, and I ordered pastries from Tisserie since Cafe opened. order came missing, damaged or incorrect items several times, I did not complain about that. But our customer found hairs from their pastries. I emailed their customer service, no apology, no credit, no response at all. Even worse, they increased minimum on daily order every time we told them that hairs were found in pastries. Thus, we changed our pastry supplier. You think all bad over? No, nightmare had just begun. They kept our shop's keys since they usually delivered in the very early morning. After we switched supplier, we wrote couple emails to have them return the keys, no response at all. And then we called them, I was told they would have driver find the keys and return to us. Called couple times, same thing were told. One or two months later, we had to call their manager. Their manager(David) finally told us that their driver lost our key. He said that there is no address on the key, so there is no problem even if the key is lost, it is very safe. It does not matter if anyone got the key. Well, I was really speechless by his logic. After several arguments and negotiations in calls, manager agreed to reimburse the cost of changing lock when I told him that I got a phone quotation around $ 100. Later, we changed the lock, the actual bill is $160. Because the earliest estimate was $ 100, so we told him to reimburse $ 120, and we would pay the difference and we sent him the receipt of lock changing. Then he became so angry and refused to reimburse any cost. When we asked to talk to business owner, he began to found all excuses to stop us, He interrupted my call couple times when I spoke with someone else in the office. He told us like their boss was out of State, their boss will be away couple month, their boss barely return to office, and at last story, their boss never return to office, and he is on all charge. But after I kept calling their office, he agreed to reimburse $ 120, but to our own drive to New Jersey to pick up the check, they refused to mail it to us even we paid for postage. Couple days later, they agreed to send check to us. But nothing was received, same thing was told couple times when we called to follow up. Manager David even called back and said check already been mailed. But nothing ever received anyway. What a company and manager!!
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