I recently placed an order online through their menu for 6 whole wings with 2 rolls. During the ordering process, I was prompted to choose a sauce, and I selected honey lemon pepper.
After submitting and paying for my order, I received a phone call from Crown Chicken asking if I had placed an online order. I confirmed and mentioned that I had ordered honey lemon peppe.
However, when I got home and opened my order, I discovered that I had received 6 wing dings instead of whole wings, and the 2 rolls were also missing.
I called the store to clarify the issue and was told that honey lemon pepper is not offered on whole wings. I explained that your online menu did allow me to select that sauce for whole wings, and that’s exactly what I ordered and paid for. The person I spoke to said they weren’t sure why that option was on the menu.
When I asked about the missing rolls, I was told that “rolls don’t come with lemon pepper wings,” even though my order clearly stated 6 whole wings with 2 rolls.
I’m disappointed incorrect order, especially after paying for something that wasn’t fulfilled as described. UPDATE the online menu to reflect what is actually available, and ensure that customers receive what they pay for. I DONT KNOW WHY IS ON THE MENU IS NOT ACCEPTABLE AND BAD FOR YOUR BUSINESS. THE GUY ON THE PHONE DID NOT EVEN CARE WHAT I WAS SAYING. I DO NOT RECOMMEND THIS PLACE AS YOU DO NOT GET WHAT YOU PAID FOR AND THEY DONT FIX THEIR MISTAKE. THEY ONLY CARE ABOUT GETTING YOUR MONEY.
Atmosphere: 1
Food: 1
Service: 1
DJ Steven Ferreri
Chicken is not bad. It just can't get it fresh ever. It sits and then I just heated up years ago was much better
Atmosphere: 2
Food: 1
Service: 2
Joe Help
I’m reporting this place to better business bureau. Do not come here. These are people from another country who take advantage of us. They refused to give me my money back after charging me for the same order 5 times. Then pretended like he didn’t speak English
Atmosphere: 1
Food: 1
Service: 1
Tommy Tommy
This restaurant scammed my friend . His meal was suppose to be $20 but they charged him for the same meal 3x and his meal ended up being $50. The guy refused to give back his money
Smitty sJjsdhx
I just ordered from here and I asked for a cheesesteak. The employee then replied “would you like the combo or just the cheesesteak” I said “just the cheesesteak” when I got there and paid I didn’t realize he charged me for 3 cheesesteaks. He had the nerve to tell me that’s what I asked for . These foreigners come to America to rip us off . Do not trust this place . He then proceeded to use the same excuse he has already used with other customers he’s done this to. He said “the employee is new he doesn’t know what he’s doing” . As I’m checking the rest of the reviews I see the owner has used this same excuse .
Jeremy Gruber
Just dont
Kalianny Gil
I order one combo of 5 pieces of a chicken. The guy at the register instead of double asking and confirming the order charged me for 5 combos of 5 pieces of chicken, taking from me $60.00 mind you I did asked for my order correctly and just like that. When i am telling him the order is wrong he had the audacity to say I already buy it and he denied to fix it and give my order right and my money back. I had to literally fight him for 15 minutes so he does what he is supposed to do right. He was disrespectful , unhelpful and does not do his job right.
Lil Optimistic
The guy here was rude when I asked about pizza said No No we don’t do. The saddest part is that I loved coming here
Madeline Soto
My food is always in time and hot.
Hothead entertainment llc
The cashier was very respectful, and tried to advise me on the menu prices when he noticed I was ordering from the menu individually instead of ordering the meal combos.
terrible. how could you over tax people & serve soggy greasy ass chicken. I give y’all a solid 4/10 . Do better.
M
My wife was charged 30$ for what should have cost 20$ then when I opened the box it was filled with just legs. My wife is now crying because she feels taken advantage of by this establishment, she didn't think she had to watch over the employee to make sure she received the food she ordered or was charged the correct amount.
Atmosphere: 1
Food: 2
Service: 1
Shadi Ben Israel (Judah B&B)
Fish over rice with the white sauce is the best!!!!
Atmosphere: 3
Food: 4
Service: 4
Shadi Ben Israel (Judah B\u0026B)
Fish over rice with the white sauce is the best!!!!
Fouad Sher Badshah
It's a mom & pop fried chicken store with basic decor but my God the friend chicken was heavenly. I couldn't stop eating. I finished my meal and the owner saw how much I was enjoying the chicken so he brought out some extra chicken for me and didn't charge. It was perfectly marinated and perfectly Krispy. Chicken was not dry on the inside. Perfect combination
I recently placed an order online through their menu for 6 whole wings with 2 rolls. During the ordering process, I was prompted to choose a sauce, and I selected honey lemon pepper.
After submitting and paying for my order, I received a phone call from Crown Chicken asking if I had placed an online order. I confirmed and mentioned that I had ordered honey lemon peppe.
However, when I got home and opened my order, I discovered that I had received 6 wing dings instead of whole wings, and the 2 rolls were also missing.
I called the store to clarify the issue and was told that honey lemon pepper is not offered on whole wings. I explained that your online menu did allow me to select that sauce for whole wings, and that’s exactly what I ordered and paid for. The person I spoke to said they weren’t sure why that option was on the menu.
When I asked about the missing rolls, I was told that “rolls don’t come with lemon pepper wings,” even though my order clearly stated 6 whole wings with 2 rolls.
I’m disappointed incorrect order, especially after paying for something that wasn’t fulfilled as described. UPDATE the online menu to reflect what is actually available, and ensure that customers receive what they pay for. I DONT KNOW WHY IS ON THE MENU IS NOT ACCEPTABLE AND BAD FOR YOUR BUSINESS. THE GUY ON THE PHONE DID NOT EVEN CARE WHAT I WAS SAYING. I DO NOT RECOMMEND THIS PLACE AS YOU DO NOT GET WHAT YOU PAID FOR AND THEY DONT FIX THEIR MISTAKE. THEY ONLY CARE ABOUT GETTING YOUR MONEY.
Atmosphere: 1
Food: 1
Service: 1
Chicken is not bad. It just can't get it fresh ever. It sits and then I just heated up years ago was much better
Atmosphere: 2
Food: 1
Service: 2
I’m reporting this place to better business bureau. Do not come here. These are people from another country who take advantage of us. They refused to give me my money back after charging me for the same order 5 times. Then pretended like he didn’t speak English
Atmosphere: 1
Food: 1
Service: 1
This restaurant scammed my friend . His meal was suppose to be $20 but they charged him for the same meal 3x and his meal ended up being $50. The guy refused to give back his money
I just ordered from here and I asked for a cheesesteak. The employee then replied “would you like the combo or just the cheesesteak” I said “just the cheesesteak” when I got there and paid I didn’t realize he charged me for 3 cheesesteaks. He had the nerve to tell me that’s what I asked for . These foreigners come to America to rip us off . Do not trust this place . He then proceeded to use the same excuse he has already used with other customers he’s done this to. He said “the employee is new he doesn’t know what he’s doing” . As I’m checking the rest of the reviews I see the owner has used this same excuse .
Just dont
I order one combo of 5 pieces of a chicken. The guy at the register instead of double asking and confirming the order charged me for 5 combos of 5 pieces of chicken, taking from me $60.00 mind you I did asked for my order correctly and just like that. When i am telling him the order is wrong he had the audacity to say I already buy it and he denied to fix it and give my order right and my money back. I had to literally fight him for 15 minutes so he does what he is supposed to do right. He was disrespectful , unhelpful and does not do his job right.
The guy here was rude when I asked about pizza said No No we don’t do. The saddest part is that I loved coming here
My food is always in time and hot.
The cashier was very respectful, and tried to advise me on the menu prices when he noticed I was ordering from the menu individually instead of ordering the meal combos.
Restaurantji Recommends
terrible. how could you over tax people & serve soggy greasy ass chicken. I give y’all a solid 4/10 . Do better.
My wife was charged 30$ for what should have cost 20$ then when I opened the box it was filled with just legs. My wife is now crying because she feels taken advantage of by this establishment, she didn't think she had to watch over the employee to make sure she received the food she ordered or was charged the correct amount.
Atmosphere: 1
Food: 2
Service: 1
Fish over rice with the white sauce is the best!!!!
Atmosphere: 3
Food: 4
Service: 4
Fish over rice with the white sauce is the best!!!!
It's a mom & pop fried chicken store with basic decor but my God the friend chicken was heavenly. I couldn't stop eating. I finished my meal and the owner saw how much I was enjoying the chicken so he brought out some extra chicken for me and didn't charge. It was perfectly marinated and perfectly Krispy. Chicken was not dry on the inside. Perfect combination
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breast
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