Visiting from another state. Sadly, we don't have Dunkin'. So the friendly young man at the counter was patient with my inquiries about the products. It was a nice experience!
Atmosphere: 5
Food: 4
Service: 5
delaney fisher
this is the slowest dunkin ever! and on top of that they hardly get my drink right when it’s only 3 ingredients! almost every weekday
Dave Cuevas
Some times messes up food order other then that every thing else is pretty good
Atmosphere: 3
Food: 3
Service: 3
Mackenzie Powers
I love it here.
Atmosphere: 5
Food: 5
Service: 5
Rick Schwegel
I received 2 orders of burnt hash browns, bacon, egg and cheese croissant, the croissant was too burnt to eat. Very disappointed!
Food: 1
Sherri Heunemann
I had to ask 2 times to get sugar pumped in my tea. Luckily I was inside
Atmosphere: 4
Food: 4
Service: 3
Charles
Gave this location soooo many chances but they continuously mess up my order. Today i went to pick up my order and there were 3 other cars in line with incorrect orders. Told them i ordered online then they proceeded to charge me at the window. Then when i said i ordered on line there was not one sorry. Then they go and give me the completely wrong order and still gave no apology or anything, if anything they looked annoyed at me for simply trying to pick up my sandwich. After I leave and get home I realize there was also no straw again. This place messes up my order EVERY SINGLE TIME without fail. And by the looks of it I’m not the only one. Rude employees, bad food, and wrong orders. I never complain but I’ve had enough at this point. Would rather drive 20 minutes out of the way than have to deal with them anymore. Do yourself a favor and take the longer drive.
Atmosphere: 1
Food: 1
Service: 1
Lena Giamboy
they have never once gotten an order right and the service is always slow and rude. I’ll drive the extra 15 minutes out of my way to go to the one on
Atmosphere: 1
Food: 1
Service: 1
Jordan West
Went in this location not to long ago and I have to say by far the worst customer service I've ever had!!! I ordered my coffee and when it came up the girl behind the counter, I heard someone call her Lilly, just dropped it on the counter like here. I said there's no need for all that and she replied with all what? I wasn't going to go back and forth with her. I just looked up at the manager and she just gave me a shrug. Like this is what we're doing? Thanks to Lilly and the no name manager I will never be back!
I am totally addicted to their coffee and also I love Dunk n munchkins, especially the jelly ones
Food: 5
Russell Pace
Am I the only one that likes a donut after 12:00. There are never any selection of donuts in the afternoon, or night. Especially pumpkin!!
Anna Einspahr
This Dunkin opened right about the same time we moved to this area so we frequented it a lot in the beginning. The incorrect orders and coffee drinks started right off the bat, large iced coffees that clearly were all cream and syrup and no coffee. Tasty, sure, but not what I was paying for. Especially since we were ordering extra espresso shots. We quickly stopped doing that since it was a waste of money.
Eventually we stopped going here for a while thinking maybe it was just growing pains, since it was a new location. However, every time we have tried in the 2 years since then has been hit or miss at best, and the staff have been unfriendly when presented with their mistakes. I ordered a 10-piece munchkin and saw there were only 8, when I said “there’s only 8 in here” the girl at the window just looked at me and said “ok?” And I had to say “can you please give me two more since it’s a 10-piece?”
Yesterday we tried again and got chai teas and again it was like warm milk that had been adjacent to chai tea. The la croix of chai tea. There was almost no flavor at all. I just dumped it out and took the L for having any faith that this location would be anything other than a huge disappointment.
Take my advice and take the extra few minutes to go to the one across town at 975 Main. The store itself is older and looks dingy but they have always gotten my order right and are not rude about it.
Atmosphere: 1
Food: 1
Service: 1
Beth Malpica
Hours should be extended till 10:00 because it's the only Dunkin donut around Lincoln and Dante area especially now that summer is here and the students are out and many are looking for work. Sometimes they run out of items and don't have for evening hours of operation.
sigh they could do better x
Atmosphere: 3
Food: 2
Service: 2
Visiting from another state. Sadly, we don't have Dunkin'. So the friendly young man at the counter was patient with my inquiries about the products. It was a nice experience!
Atmosphere: 5
Food: 4
Service: 5
this is the slowest dunkin ever! and on top of that they hardly get my drink right when it’s only 3 ingredients! almost every weekday
Some times messes up food order other then that every thing else is pretty good
Atmosphere: 3
Food: 3
Service: 3
I love it here.
Atmosphere: 5
Food: 5
Service: 5
I received 2 orders of burnt hash browns, bacon, egg and cheese croissant, the croissant was too burnt to eat. Very disappointed!
Food: 1
I had to ask 2 times to get sugar pumped in my tea. Luckily I was inside
Atmosphere: 4
Food: 4
Service: 3
Gave this location soooo many chances but they continuously mess up my order. Today i went to pick up my order and there were 3 other cars in line with incorrect orders. Told them i ordered online then they proceeded to charge me at the window. Then when i said i ordered on line there was not one sorry. Then they go and give me the completely wrong order and still gave no apology or anything, if anything they looked annoyed at me for simply trying to pick up my sandwich. After I leave and get home I realize there was also no straw again. This place messes up my order EVERY SINGLE TIME without fail. And by the looks of it I’m not the only one. Rude employees, bad food, and wrong orders. I never complain but I’ve had enough at this point. Would rather drive 20 minutes out of the way than have to deal with them anymore. Do yourself a favor and take the longer drive.
Atmosphere: 1
Food: 1
Service: 1
they have never once gotten an order right and the service is always slow and rude. I’ll drive the extra 15 minutes out of my way to go to the one on
Atmosphere: 1
Food: 1
Service: 1
Went in this location not to long ago and I have to say by far the worst customer service I've ever had!!! I ordered my coffee and when it came up the girl behind the counter, I heard someone call her Lilly, just dropped it on the counter like here. I said there's no need for all that and she replied with all what? I wasn't going to go back and forth with her. I just looked up at the manager and she just gave me a shrug. Like this is what we're doing? Thanks to Lilly and the no name manager I will never be back!
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
I am totally addicted to their coffee and also I love Dunk n munchkins, especially the jelly ones
Food: 5
Am I the only one that likes a donut after 12:00. There are never any selection of donuts in the afternoon, or night. Especially pumpkin!!
This Dunkin opened right about the same time we moved to this area so we frequented it a lot in the beginning. The incorrect orders and coffee drinks started right off the bat, large iced coffees that clearly were all cream and syrup and no coffee. Tasty, sure, but not what I was paying for. Especially since we were ordering extra espresso shots. We quickly stopped doing that since it was a waste of money.
Eventually we stopped going here for a while thinking maybe it was just growing pains, since it was a new location. However, every time we have tried in the 2 years since then has been hit or miss at best, and the staff have been unfriendly when presented with their mistakes. I ordered a 10-piece munchkin and saw there were only 8, when I said “there’s only 8 in here” the girl at the window just looked at me and said “ok?” And I had to say “can you please give me two more since it’s a 10-piece?”
Yesterday we tried again and got chai teas and again it was like warm milk that had been adjacent to chai tea. The la croix of chai tea. There was almost no flavor at all. I just dumped it out and took the L for having any faith that this location would be anything other than a huge disappointment.
Take my advice and take the extra few minutes to go to the one across town at 975 Main. The store itself is older and looks dingy but they have always gotten my order right and are not rude about it.
Atmosphere: 1
Food: 1
Service: 1
Hours should be extended till 10:00 because it's the only Dunkin donut around Lincoln and Dante area especially now that summer is here and the students are out and many are looking for work. Sometimes they run out of items and don't have for evening hours of operation.
Atmosphere: 4
Food: 3
Service: 3
Always fresh coffee and fast service
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