I went to dunkin this morning, and got the turkey wrap with no cheese, and my turkey and egg was thrown in the bag with the wrap , it was even put together properly, very disappointing, I will never go back to this one again!
Atmosphere: 1
Food: 1
Service: 1
Adriel Butts
I arrived with all my little kids. We were having a long day and the staff went above and beyond to be helpful to us. Amazing service! I got two of their names to make sure I thanked them: Julian and Deni
Keah
So let me start off by saying I’ve never had a bad Dunkin’ Donuts experience before the other day. I drive by this place a lot and finally decided to pop in to treat myself. The staff had very low energy or shall I just say morale. I get that they probably were idk ready to clock out or something but man y’all they looked like they wanted to fall over. They were very dry, not very helpful when it came to special needs son to choose a donut flavor. They were acting weird like it was their first day, we couldn’t barely hear a word they were uttering. I tried to get him excited by asking them what flavors were what and pointing towards different ones but they were so miserable he just changed his mind all together. So I said fine can I get a coffee, during this time there were like 20 flies going crazy all us and the donuts. I don’t know maybe the morning shift has a manager on duty and the service is better but this was later on in the day and it was horrible. I never had a bad thing to say about anywhere I’ve gone. I was disappointed especially for my son who I was treating for getting his shots and not crying but dang. It wasn’t a happy experience and I’m glad I didn’t do drive thru because the flies were on everything. Nothing was closed and it’s gross to have a garbage fly landing on your food and your face. I just wanted to leave after that so that’s all. Always go in it’s better safe than sorry.
Atmosphere: 1
Food: 1
Service: 1
Beth Goldstein (Shatora)
I understand they are dealing with the added customers from the temp closing of the Main Rd Dunkin. But it is unacceptable to order a Toasted Bagel and receive a Bagel that watched the toaster run from the outside.
Atmosphere: 1
Food: 1
Service: 2
Roberta Stewart
Stopped by this location on the way to somewhere else! We were served quickly, and the staff was nice
Atmosphere: 4
Food: 4
Service: 4
Mauricio Figueroa
I bought hot caramel macchiato and they gave me somenthing like water and cold this is the second time,bad service
Miranda Ulmer
They let me go for a donut for my daughter I was short and she wanted a donut also they gave her an extra
Atmosphere: 5
Food: 4
Service: 5
Rashadda Hester
The food wasn’t all the way cooked and I asked for a caramel ice coffee and got a regular one. I was the only person in store so how you get my order mess up. But this is the second time and today I’m beyond pist! They are freaking triflin..:
Atmosphere: 1
Food: 1
Service: 1
Natalie Jeanne
I absolutely love my Dunkin. I refuse to go to the Dunkin on Delsea Drive near Sherman Ave. Those girls burn you by handing cups of hot coffee out the window with lids not fastened and then threaten and blame you for it. Chestnut Dunkin staff is ALWAYS friendly. Their service is excellent. The food and drinks are accurate and made well. I appreciate them so much and make a point to let them know-! Good customer service that includes a hello, thank you and a you're welcome still matters greatly to many of us out here.
Kid-friendliness: What kid does not enjoy a donut or box of munchkins? This is the best local Dunkin to visit
Wheelchair accessibility: Absolutely-! In every sense.
Excellent service, don't worry if you don't speak English, most of you understand Spanish.
Parking: Inside the facilities, there is a capacity of about 20 vehicles, but there is always room since most of them can take away the service.
Atmosphere: 4
Food: 4
Service: 5
Angel_ v_mex
Decent
Ali Rodriguez
Really bad service if they going to bring anybody knew they had to make sure these people are able to deal with any type of situation without giving a bad customer service today. I have a really bad experience with a young guy that was not understanding my questions and the directions by his bus and he Nash the bag of donuts from me because he didn’t want to put more donuts in another bag, and then he threw them back to me with no respect I understand that we’re humans and make mistakes but for these type of jobs you have do you have some patience with your customers I will never go again to this facility because is not the first time that the employees treat me wrong and give me a bad service. also, the coffee cups be having flies on it and the donuts and that it is not sanitary
Always nice service and ready to serve
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Everything Stuffed Bagel Minis, Almond Croissant
I went to dunkin this morning, and got the turkey wrap with no cheese, and my turkey and egg was thrown in the bag with the wrap , it was even put together properly, very disappointing, I will never go back to this one again!
Atmosphere: 1
Food: 1
Service: 1
I arrived with all my little kids. We were having a long day and the staff went above and beyond to be helpful to us. Amazing service! I got two of their names to make sure I thanked them: Julian and Deni
So let me start off by saying I’ve never had a bad Dunkin’ Donuts experience before the other day. I drive by this place a lot and finally decided to pop in to treat myself. The staff had very low energy or shall I just say morale. I get that they probably were idk ready to clock out or something but man y’all they looked like they wanted to fall over. They were very dry, not very helpful when it came to special needs son to choose a donut flavor. They were acting weird like it was their first day, we couldn’t barely hear a word they were uttering. I tried to get him excited by asking them what flavors were what and pointing towards different ones but they were so miserable he just changed his mind all together. So I said fine can I get a coffee, during this time there were like 20 flies going crazy all us and the donuts. I don’t know maybe the morning shift has a manager on duty and the service is better but this was later on in the day and it was horrible. I never had a bad thing to say about anywhere I’ve gone. I was disappointed especially for my son who I was treating for getting his shots and not crying but dang. It wasn’t a happy experience and I’m glad I didn’t do drive thru because the flies were on everything. Nothing was closed and it’s gross to have a garbage fly landing on your food and your face. I just wanted to leave after that so that’s all. Always go in it’s better safe than sorry.
Atmosphere: 1
Food: 1
Service: 1
I understand they are dealing with the added customers from the temp closing of the Main Rd Dunkin. But it is unacceptable to order a Toasted Bagel and receive a Bagel that watched the toaster run from the outside.
Atmosphere: 1
Food: 1
Service: 2
Stopped by this location on the way to somewhere else! We were served quickly, and the staff was nice
Atmosphere: 4
Food: 4
Service: 4
I bought hot caramel macchiato and they gave me somenthing like water and cold this is the second time,bad service
They let me go for a donut for my daughter I was short and she wanted a donut also they gave her an extra
Atmosphere: 5
Food: 4
Service: 5
The food wasn’t all the way cooked and I asked for a caramel ice coffee and got a regular one. I was the only person in store so how you get my order mess up. But this is the second time and today I’m beyond pist! They are freaking triflin..:
Atmosphere: 1
Food: 1
Service: 1
I absolutely love my Dunkin. I refuse to go to the Dunkin on Delsea Drive near Sherman Ave. Those girls burn you by handing cups of hot coffee out the window with lids not fastened and then threaten and blame you for it. Chestnut Dunkin staff is ALWAYS friendly. Their service is excellent. The food and drinks are accurate and made well. I appreciate them so much and make a point to let them know-! Good customer service that includes a hello, thank you and a you're welcome still matters greatly to many of us out here.
Kid-friendliness: What kid does not enjoy a donut or box of munchkins? This is the best local Dunkin to visit
Wheelchair accessibility: Absolutely-! In every sense.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Iced Macchiato, Donuts
Restaurantji Recommends
Great coffee
Excellent service, don't worry if you don't speak English, most of you understand Spanish.
Parking: Inside the facilities, there is a capacity of about 20 vehicles, but there is always room since most of them can take away the service.
Atmosphere: 4
Food: 4
Service: 5
Decent
Really bad service if they going to bring anybody knew they had to make sure these people are able to deal with any type of situation without giving a bad customer service today. I have a really bad experience with a young guy that was not understanding my questions and the directions by his bus and he Nash the bag of donuts from me because he didn’t want to put more donuts in another bag, and then he threw them back to me with no respect I understand that we’re humans and make mistakes but for these type of jobs you have do you have some patience with your customers I will never go again to this facility because is not the first time that the employees treat me wrong and give me a bad service. also, the coffee cups be having flies on it and the donuts and that it is not sanitary
Atmosphere: 1
Food: 1
Service: 1
I love their Boston Creme!!
Food: 5
Service: 3
Loading...