Applebee's Grill + Bar

My family and I went here yesterday (8/23). We ordered boneless wings, a kids Mac and cheese meal with mozzarella sticks and two burgers. Our server, Kaitlyn, seemed very sweet initially when she asked for our drink orders but then she began to neglect our table. At first, we thought she might have just been swamped with work, but I watched as she passed our table multiple times and checked up on other tables on more than one occasion, checking to see if they needed drinks and clearing their tables. My husband actually had to get up and get us our silverware and plates because she never brought us any. Then, because it was dimly lit in the restaurant, I didn’t notice how pink my burger was until I was more than halfway done my burger. My husband then asked another worker to get the manager. The manager came to our table and asked if I at least found the meal enjoyable. It sounded like a trap question, but I honestly answered “yes”. Not really a fair question. If I were eating a burger in a dimly lit restaurant and it tasted enjoyable until I found something like a toenail in it, of course the burger would be enjoyable up until that moment. In his defense, he didn’t have attitude when addressing my concerns and he did wind up taking my burger off of the check, so I’m grateful for that. Overall, the rest of my family enjoyed their food so I would say this was just an okay experience despite what happened with the server.

Atmosphere: 4

Food: 4

Service: 3

The bartender is always great late nights. Attentive and is a cool vibe. Good food, affordable as it can be these days. Good place to unwind after a shift. Nice happy hour after 9pm which is awesome.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Boneless Wings

Overall the experience was solidly positive. Kalei L. is very pleasant /professional as a Server whom kept me informed & quickly replaced my not so hot fries. The Meal Deal is an excellent value with endless fries , the burger was cooked to perfection & very juicy on a fresh bun. The Manager even came to check that I was okay and was very open to some solid suggestions for feedback
I appreciate the willingness to constantly improve upon your skills

Thank you
Sabrina P.
Cherry Hill NJ

Atmosphere: 4

Food: 4

Service: 4

Great experience. Great waiter and atmosphere was calm and pleasant!

Atmosphere: 5

Food: 5

Service: 5

Went for happy hour.

Atmosphere: 4

Food: 4

Service: 5

Food is always consistently good and service generally is as well, although it depends who you get. Most servers are quick and efficient, thorough and friendly. Management is attentive. The biggest drawback here is the frequency with which Child Help shows up. So tired of seeing these people all the time.

Atmosphere: 4

Food: 5

Service: 4

Good food.
Good prices.

Atmosphere: 4

Food: 4

Service: 4

I was very pleased with my food and service I apologized to the Manager for the misunderstanding of my order. Thank you again 😊

Atmosphere: 5

Food: 5

Service: 5

I ordered it to go so no stars for atmosphere. I'm a little biased as I always thought Applebee's is above decent. Food was good as always

Food: 4

Service: 4

We ordered all you can eat special for $15.99. It was very good. My grandchildren ate well and enjoyed their dinner. 😊

Atmosphere: 5

Food: 5

Service: 5

Ordered from Doordash (which in it's self is a total rip off) food was a big waste. Under cooked and seemed like it sat out waiting for pickup.

Food: 1

Luv it there❣️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Boneless Wings, Crispy Chicken Tender Salad

The food is not how it used to be ,no flavor.It was horrible.

Atmosphere: 3

Food: 2

Service: 5

Have dined here twice and the food and service were great both times. Will continue to come here!

Atmosphere: 5

Food: 5

Service: 5

Took my daughter and grandson here today after his doctor appointment. It was the first time we've taken him out as he's only a few months old. The place was clean and pretty empty. We had a nice lunch ,our server was a real sweet heart. And the baby didn't fuss once.

Atmosphere: 5

Food: 4

Service: 5