Went there today with some friends and had a horrible experience. We wanted to get some hot food and the employee at the front had to call the owner to come in and cook the food. The owner came in and was all pissed off that she was woken up from her nap and had to cook. She cooked our food and then didn't give it to us and ran out of there. The employee gave us our food and it was still cold and undercooked. Don't go to this place.
Billy M.
They don't serve kids cones. Yes kids will drop cones but come on. Bizarre policy. The loop hole is obvious which makes the policy just super strange. Also styrofoam containers are not great and ice cream is mediocre. Better customer service would like the mediocre ice cream seem better (pro tip from life long ice cream fan).
Frank B.
If I could rate this establishment a zero I would. The ownership is rude and arrogant to in town customers. Read the reviews before or (instead) of going. Its a great spot geographically it's a shame that this location is an example of terrible service.
Frank
If you want to demonstrate how to lose local customers this place is a case study. After having visited for ice cream maybe a dozen times, I was with my 7 year old granddaughter today and the owner let me know that it’s too bad that a 7 year old can’t decide on a flavor, she absolutely could not have a teaspoon taste because she should know what X flavor tastes like. I used this as a teachable moment and told my granddaughter that you should never give your money to any business that makes it as difficult as possible to do business with them
Atmosphere: 3
Food: 3
Service: 1
Alden K.
Cute little place. Kind of an odd little spot, seems like a nice spot to take your kids, teens, parents, whoever. Friendly employees with tons of patience.
Steven Wojtowicz
Great local spot. Extremely friendly owner/staff. You can’t beat the breakfast sandwiches. Meat, 2 eggs, cheese on a round roll for $4.25. Also great for lunch and homemade ice cream.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg & Cheese
Glenn Volk
Best ham & egg sandwich I've had in a long time
Ilana Walter
Really lovely spot. This is my son’s favorite place to come and see the great model train setup. Really friendly and kind staff and a true neighborhood gem.
Matt J.
I want to like this place but the woman (owner?) that works this place is legit mean. She is rude and treats customers horribly. She was so rude to my young daughter it was heartbreaking. Can't recommend this place.
matthewjN6898KU
I want to like this place but the woman (owner?) that works this place is legit mean. She is rude and treats customers horribly. She was so rude to my young daughter it was heartbreaking. Can't recommend this place.
I loved going to eat @ The Whistle Stop with My Daughter Aimee, & My Grandbabies, Owen Joseph & Eva Rose Mangan. We always enjoyed the ladies who owned it. The food was delicious, the special of the day meal was yummy, & My Grandbabies loved when the train would come through!! The last time I ate there was about 1 1/2 years ago. My Daughter Aimee was pretty much a regular there with Owen!! I will always remember the memories of eating @ The Whistle Stop. I love the ladies who run it & will miss them!!Love Owen's Grammy, Pat Mastromonico & Aimee's Mom, Pat Labazzetta/MastromonicoP.S.-Aimee & My Grandbabies have moved away from Waldwick to go & live in Colorado.
Jeffrey Buco
Toy train setup and proximity to train station is great and stimulating for the kids!
Annie Delgado
This is my sons absolute favorite place! He’s autistic and loves loves ice cream so if he ever has a crummy day this is the place to take him. He loves to see the train displays. The owner Tami is so nice and understanding of my son! We love the whistle stop!
William Wiley
All of the employees were very friendly and knowledgeable.
john p
Excellent ice cream. One of a kind ice cream shop. The small children will love the train setup outside.
Went there today with some friends and had a horrible experience. We wanted to get some hot food and the employee at the front had to call the owner to come in and cook the food. The owner came in and was all pissed off that she was woken up from her nap and had to cook. She cooked our food and then didn't give it to us and ran out of there. The employee gave us our food and it was still cold and undercooked. Don't go to this place.
They don't serve kids cones. Yes kids will drop cones but come on. Bizarre policy. The loop hole is obvious which makes the policy just super strange. Also styrofoam containers are not great and ice cream is mediocre. Better customer service would like the mediocre ice cream seem better (pro tip from life long ice cream fan).
If I could rate this establishment a zero I would. The ownership is rude and arrogant to in town customers. Read the reviews before or (instead) of going. Its a great spot geographically it's a shame that this location is an example of terrible service.
If you want to demonstrate how to lose local customers this place is a case study. After having visited for ice cream maybe a dozen times, I was with my 7 year old granddaughter today and the owner let me know that it’s too bad that a 7 year old can’t decide on a flavor, she absolutely could not have a teaspoon taste because she should know what X flavor tastes like. I used this as a teachable moment and told my granddaughter that you should never give your money to any business that makes it as difficult as possible to do business with them
Atmosphere: 3
Food: 3
Service: 1
Cute little place. Kind of an odd little spot, seems like a nice spot to take your kids, teens, parents, whoever. Friendly employees with tons of patience.
Great local spot. Extremely friendly owner/staff. You can’t beat the breakfast sandwiches. Meat, 2 eggs, cheese on a round roll for $4.25. Also great for lunch and homemade ice cream.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg & Cheese
Best ham & egg sandwich I've had in a long time
Really lovely spot. This is my son’s favorite place to come and see the great model train setup. Really friendly and kind staff and a true neighborhood gem.
I want to like this place but the woman (owner?) that works this place is legit mean. She is rude and treats customers horribly. She was so rude to my young daughter it was heartbreaking. Can't recommend this place.
I want to like this place but the woman (owner?) that works this place is legit mean. She is rude and treats customers horribly. She was so rude to my young daughter it was heartbreaking. Can't recommend this place.
Restaurantji Recommends
I loved going to eat @ The Whistle Stop with My Daughter Aimee, & My Grandbabies, Owen Joseph & Eva Rose Mangan. We always enjoyed the ladies who owned it. The food was delicious, the special of the day meal was yummy, & My Grandbabies loved when the train would come through!! The last time I ate there was about 1 1/2 years ago. My Daughter Aimee was pretty much a regular there with Owen!! I will always remember the memories of eating @ The Whistle Stop. I love the ladies who run it & will miss them!!Love Owen's Grammy, Pat Mastromonico & Aimee's Mom, Pat Labazzetta/MastromonicoP.S.-Aimee & My Grandbabies have moved away from Waldwick to go & live in Colorado.
Toy train setup and proximity to train station is great and stimulating for the kids!
This is my sons absolute favorite place! He’s autistic and loves loves ice cream so if he ever has a crummy day this is the place to take him. He loves to see the train displays. The owner Tami is so nice and understanding of my son! We love the whistle stop!
All of the employees were very friendly and knowledgeable.
Excellent ice cream. One of a kind ice cream shop. The small children will love the train setup outside.