Interaction Timestamp: 04/21/24 @6:40PM. I walked in and immediately the woman working behind the counter in the pink assumed I was an Uber Eats Driver and proceeded to read out an order to me. Once I said “no, I’m not with Uber Eats” she rudely said “what do you want?” As she made my burrito a few things stuck out to me. One, she didn’t state what different meats and options there were as she moved the food through the tables. She would stare until I asked, what do you have? Or what else is there? Secondly, she was putting the absolute bare minimum amount of food on my burrito. I watched her purposefully put half a spoonful of chicken, pico de gallo, onions etc. I had to ask her for another spoonful, to which she added more without charging me in the end (meaning she knew she was being disrespectful with the portions). Once I checked out I asked for the receipt and she gave me the copy that didn’t include her name. This experience was by far the worst customer service I’ve ever experienced while getting food. The Uber driver comment made no sense to me, as I haven’t been to this location in well over a year. Additionally, I’m a black customer and she didn’t ask any of the following white customers if they were working for Uber Eats. Overall, this was a very poor customer experience/journey. I won’t be returning to this location.
Atmosphere: 1
Food: 3
Service: 1
Enamul Hoque
I love the Moes food very delicious and staff are very nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos, Salad, Quesadilla
Alyssa Puccio
Adriana is the best! She’s the reason we go to Moe’s every Monday.
Atmosphere: 5
Food: 5
Service: 5
Gamer Red
Do not go to Moe's as a matter of fact you should consider yourself unwelcome here. Not only do these people not start with saying welcome to Moe's but they make sure you never come back by making sure the air in the restaurant smells of sewage and the food is nowhere near the quality or quantity that you get at other locations. I cannot believe the difference between this mode and one only 10 minutes away from this location this is absolutely awful and I truly believe corporate needs to get involved because they definitely have a sewage problem. Also the one girl that works there looks a little bit like Eeyore.
Atmosphere: 1
Food: 1
Service: 1
Bri
Portions are so skimpy it’s sad!Don’t waste your time here just go to QDOBA!!!The staff also could use some customer service lessons, both women were rude and unfriendly.
Atmosphere: 3
Food: 1
Service: 1
meet parekh
They didnt have poblano crema sauce, on top of that they dont carry fresh tomatoes or anything. Tasting the ingredients I am skeptical about freshness as well. And they dont have corn as well. The worst part is that I asked for kids size cup as I am limiting calories and they told me that kids cup will only be given to person aging 12 and below. Really worst moe’s I have visited so far.And worst thing is I also saw them taking out basket from garbage. Which is really making me question the hygiene of this place.
Atmosphere: 1
Food: 1
Service: 1
Yolanda Vence
Excellent service ?
Atmosphere: 5
Food: 4
Service: 5
Manrose Sohi
Hours edited by business on Google were wrong, I am standing outside while there closed lol
Varun T.
Moe's is a phenomenal experience at an extremely affordable price point. I had a bowl with Tofu and a side of tortilla chips with the unsweetened iced tea. Upon request, they refilled my tortilla chips for free. I would highly recommend this establishment and franchise to anyone in the area who wants the most bang for their buck and tasty pleasure sensations.
Kamal B.
Went there after a long day of work for a quick take-out order and pickup. Ordered bowl and burrito inside the restaurant. It appears they don't want customers. Serving was substandard, attitude was horrible, cleanliness leaves a lot to be desired. I would avoid stepping a foot in this establishment. They need a lesson in food business and customer service. AVOID AT ALL COST!!!!
Sad to say this location changed from great to awful.- The portion sizing dramatically dropped-I was told they no longer give out water cups with meals and they wanted me to buy bottled water-no salsas are available at the salsa bar-rude staff
Hyramflyer
Our food matched other Moe's so we were happy with that. However, they're still living in COVID world. Plastic screens up, masks, and NO sweet tea. What? That's ludicrous. And no salsa bar. SERIOUS? The food was fine but they did not have some of the fresh ingredients we expect at Moe's. We'll probably find our Moe-fix elsewhere.
Jonathan Bollback
Our food matched other Moe's so we were happy with that. However, they're still living in COVID world. Plastic screens up, masks, and NO sweet tea. What? That's ludicrous. And no salsa bar. SERIOUS? The food was fine but they did not have some of the fresh ingredients we expect at Moe's. We'll probably find our Moe-fix elsewhere.
b w
With no salsa bar, this place is the worst Moe's location I've been to
Scott M.
Went this past Thursday and was the only patron at the time. The server was kind and the burrito was a decent size, not as large at chipotle or qudoba but fine. I had the tofu and it was great, I will be going back again.
Interaction Timestamp: 04/21/24 @6:40PM. I walked in and immediately the woman working behind the counter in the pink assumed I was an Uber Eats Driver and proceeded to read out an order to me. Once I said “no, I’m not with Uber Eats” she rudely said “what do you want?” As she made my burrito a few things stuck out to me. One, she didn’t state what different meats and options there were as she moved the food through the tables. She would stare until I asked, what do you have? Or what else is there? Secondly, she was putting the absolute bare minimum amount of food on my burrito. I watched her purposefully put half a spoonful of chicken, pico de gallo, onions etc. I had to ask her for another spoonful, to which she added more without charging me in the end (meaning she knew she was being disrespectful with the portions). Once I checked out I asked for the receipt and she gave me the copy that didn’t include her name. This experience was by far the worst customer service I’ve ever experienced while getting food. The Uber driver comment made no sense to me, as I haven’t been to this location in well over a year. Additionally, I’m a black customer and she didn’t ask any of the following white customers if they were working for Uber Eats. Overall, this was a very poor customer experience/journey. I won’t be returning to this location.
Atmosphere: 1
Food: 3
Service: 1
I love the Moes food very delicious and staff are very nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos, Salad, Quesadilla
Adriana is the best! She’s the reason we go to Moe’s every Monday.
Atmosphere: 5
Food: 5
Service: 5
Do not go to Moe's as a matter of fact you should consider yourself unwelcome here. Not only do these people not start with saying welcome to Moe's but they make sure you never come back by making sure the air in the restaurant smells of sewage and the food is nowhere near the quality or quantity that you get at other locations. I cannot believe the difference between this mode and one only 10 minutes away from this location this is absolutely awful and I truly believe corporate needs to get involved because they definitely have a sewage problem. Also the one girl that works there looks a little bit like Eeyore.
Atmosphere: 1
Food: 1
Service: 1
Portions are so skimpy it’s sad!Don’t waste your time here just go to QDOBA!!!The staff also could use some customer service lessons, both women were rude and unfriendly.
Atmosphere: 3
Food: 1
Service: 1
They didnt have poblano crema sauce, on top of that they dont carry fresh tomatoes or anything. Tasting the ingredients I am skeptical about freshness as well. And they dont have corn as well. The worst part is that I asked for kids size cup as I am limiting calories and they told me that kids cup will only be given to person aging 12 and below. Really worst moe’s I have visited so far.And worst thing is I also saw them taking out basket from garbage. Which is really making me question the hygiene of this place.
Atmosphere: 1
Food: 1
Service: 1
Excellent service ?
Atmosphere: 5
Food: 4
Service: 5
Hours edited by business on Google were wrong, I am standing outside while there closed lol
Moe's is a phenomenal experience at an extremely affordable price point. I had a bowl with Tofu and a side of tortilla chips with the unsweetened iced tea. Upon request, they refilled my tortilla chips for free. I would highly recommend this establishment and franchise to anyone in the area who wants the most bang for their buck and tasty pleasure sensations.
Went there after a long day of work for a quick take-out order and pickup. Ordered bowl and burrito inside the restaurant. It appears they don't want customers. Serving was substandard, attitude was horrible, cleanliness leaves a lot to be desired. I would avoid stepping a foot in this establishment. They need a lesson in food business and customer service. AVOID AT ALL COST!!!!
Restaurantji Recommends
Sad to say this location changed from great to awful.- The portion sizing dramatically dropped-I was told they no longer give out water cups with meals and they wanted me to buy bottled water-no salsas are available at the salsa bar-rude staff
Our food matched other Moe's so we were happy with that. However, they're still living in COVID world. Plastic screens up, masks, and NO sweet tea. What? That's ludicrous. And no salsa bar. SERIOUS? The food was fine but they did not have some of the fresh ingredients we expect at Moe's. We'll probably find our Moe-fix elsewhere.
Our food matched other Moe's so we were happy with that. However, they're still living in COVID world. Plastic screens up, masks, and NO sweet tea. What? That's ludicrous. And no salsa bar. SERIOUS? The food was fine but they did not have some of the fresh ingredients we expect at Moe's. We'll probably find our Moe-fix elsewhere.
With no salsa bar, this place is the worst Moe's location I've been to
Went this past Thursday and was the only patron at the time. The server was kind and the burrito was a decent size, not as large at chipotle or qudoba but fine. I had the tofu and it was great, I will be going back again.