Never cooks their food, gets an attitude when you ask them to cook it, and then gives you less of the item when you ask for it to be recooked. I would avoid going here at all costs. Don’t waste your money like we did for weeks dealing with this.
Atmosphere: 1
Food: 1
Service: 1
J Ar
I've been getting my morning coffee here for 9 years. Very very occasionally I'll get a coffee that needs to be remade...lately since the blonde girl has been making the coffee I have to get remade a lot. She looks miserable, I've heard her twice now tell her coworkers she's going to walk out on them. Everyone else is great. I have always loved this Dunkin but now when I see the blonde girl is there I walk right back out cause I know my coffee isn't going to taste good.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Iced Latte
Bob M.
Prices went up again, I guess they're importing donuts now. Had to wait in line for 7 minutes in the drive thru. When I got my food the donuts were crunchy, not fresh, and the coffee had very little sugar, I ordered extra extra. I will be finding an alternative to Dunkin.
Food: 3
Service: 2
ɢᴏᴅ ᴏɴʏxx
We get there at 5:30 and almost every single food option was available and kept telling us the oven was off and order taker was ultimately rude so therefore we decided to go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
The Tyree Foster
I really enjoy this particular location. The customer service is really impeccable. A major shoutout to McKenzie at this specific location (right next to Kohls). McKenzie is always such a friendly and kind person as I’ve been served by her before. She doesn’t know that today I had previously been waiting in line at the other Dunkin location across the street next to the Starbucks on 42 and no one there ever acknowledged me in the drive thru to take my order. So I left empty handed and came over to this location even though it was on the other side of the road, opposite of the direction I was traveling. McKenzie immediately lifted my spirits just by simply greeting me and on top of that even offered an incredible accommodation to me when I inquired about the pumpkin donut which happened to be sold out. You truly never know how you can be the one to positively impact someone’s day just by simply being attentive and friendly. I didn’t even expect her to go above and beyond as I was just happy to be served, and she did so much more for me! Thanks McKenzie! I hope you are recognized at work in all ways possible, for being an outstanding employee!
Atmosphere: 5
Food: 5
Service: 5
Maryellen Fullington
Friendly and clean
Atmosphere: 5
Food: 5
Service: 5
Bianca Rodriguez
They wouldn’t let me use reward offers even though it says it can be used in store kept telling me it was online only and that I needed to read the sign but the sign literally says they do mobile orders and doesn’t say anything about reward offers, and i had To send back my sandwich bc they burned it after i asked Them not to.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Egg and Cheese
Michael Keating
Clean facility, fast service, friendly staff
Parking: Lots of parking never a problem finding a spot
Wheelchair accessibility: Wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Lauren DollarSign-Helmet
Asked very specific questions about products and prices. Got overcharged for some garbage I didn't consume because the girl at the window nor any other human present in the store count void my order or issue a refund for the correct price. Do not recommend. Also check prices since large signs indicating a specific price were not honored.
Bob Cahill
Not much to report on a drive through experience.Time to order 3 minTime to pick up 3 minutesThe order was correct, and the bagel sandwich good.
Went to this dunkin the other day and tried to odear a large hot coffee. The lady informed me that they were out of every size hot cups lids. This is unacceptable how could that even be a thing every size hot lids. I got more the vibe they didn't want to do there jobs. Sad days this is the world we live in now. Do not
Atmosphere: 1
Food: 4
Service: 1
Christie J
When u pull up and they confirm ur order and it’s ALWAYS PERFECT…that’s ur DD. Love the girls there every morning and owner present daily. Thats my Dunkin ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pumpkin Muffin, Iced Latte, Hash Browns, Caramel Iced Macchiato, Bagel Bites with Barely Any Cream Cheese, Mini Stuffed Bagel with Cream Cheese, Munchkins Donut Hole Treats, Donuts
Johnny Rowin
I paid $4 stale toast.They also made my coffee wrong, twice in a row!
Atmosphere: 1
Food: 1
Service: 2
Ian Diaz
This is the 3rd time in two months that the coffee here is watered down compared to other locations. I won't be back and drive the extra mile to another location. Get it together
Never cooks their food, gets an attitude when you ask them to cook it, and then gives you less of the item when you ask for it to be recooked. I would avoid going here at all costs. Don’t waste your money like we did for weeks dealing with this.
Atmosphere: 1
Food: 1
Service: 1
I've been getting my morning coffee here for 9 years. Very very occasionally I'll get a coffee that needs to be remade...lately since the blonde girl has been making the coffee I have to get remade a lot. She looks miserable, I've heard her twice now tell her coworkers she's going to walk out on them. Everyone else is great. I have always loved this Dunkin but now when I see the blonde girl is there I walk right back out cause I know my coffee isn't going to taste good.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Iced Latte
Prices went up again, I guess they're importing donuts now. Had to wait in line for 7 minutes in the drive thru. When I got my food the donuts were crunchy, not fresh, and the coffee had very little sugar, I ordered extra extra. I will be finding an alternative to Dunkin.
Food: 3
Service: 2
We get there at 5:30 and almost every single food option was available and kept telling us the oven was off and order taker was ultimately rude so therefore we decided to go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
I really enjoy this particular location. The customer service is really impeccable. A major shoutout to McKenzie at this specific location (right next to Kohls). McKenzie is always such a friendly and kind person as I’ve been served by her before. She doesn’t know that today I had previously been waiting in line at the other Dunkin location across the street next to the Starbucks on 42 and no one there ever acknowledged me in the drive thru to take my order. So I left empty handed and came over to this location even though it was on the other side of the road, opposite of the direction I was traveling. McKenzie immediately lifted my spirits just by simply greeting me and on top of that even offered an incredible accommodation to me when I inquired about the pumpkin donut which happened to be sold out. You truly never know how you can be the one to positively impact someone’s day just by simply being attentive and friendly. I didn’t even expect her to go above and beyond as I was just happy to be served, and she did so much more for me! Thanks McKenzie! I hope you are recognized at work in all ways possible, for being an outstanding employee!
Atmosphere: 5
Food: 5
Service: 5
Friendly and clean
Atmosphere: 5
Food: 5
Service: 5
They wouldn’t let me use reward offers even though it says it can be used in store kept telling me it was online only and that I needed to read the sign but the sign literally says they do mobile orders and doesn’t say anything about reward offers, and i had To send back my sandwich bc they burned it after i asked Them not to.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Egg and Cheese
Clean facility, fast service, friendly staff
Parking: Lots of parking never a problem finding a spot
Wheelchair accessibility: Wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Asked very specific questions about products and prices. Got overcharged for some garbage I didn't consume because the girl at the window nor any other human present in the store count void my order or issue a refund for the correct price. Do not recommend. Also check prices since large signs indicating a specific price were not honored.
Not much to report on a drive through experience.Time to order 3 minTime to pick up 3 minutesThe order was correct, and the bagel sandwich good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bagels
Restaurantji Recommends
Always ?
Atmosphere: 5
Food: 5
Service: 5
Went to this dunkin the other day and tried to odear a large hot coffee. The lady informed me that they were out of every size hot cups lids. This is unacceptable how could that even be a thing every size hot lids. I got more the vibe they didn't want to do there jobs. Sad days this is the world we live in now. Do not
Atmosphere: 1
Food: 4
Service: 1
When u pull up and they confirm ur order and it’s ALWAYS PERFECT…that’s ur DD. Love the girls there every morning and owner present daily. Thats my Dunkin ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pumpkin Muffin, Iced Latte, Hash Browns, Caramel Iced Macchiato, Bagel Bites with Barely Any Cream Cheese, Mini Stuffed Bagel with Cream Cheese, Munchkins Donut Hole Treats, Donuts
I paid $4 stale toast.They also made my coffee wrong, twice in a row!
Atmosphere: 1
Food: 1
Service: 2
This is the 3rd time in two months that the coffee here is watered down compared to other locations. I won't be back and drive the extra mile to another location. Get it together
Atmosphere: 4
Food: 3
Service: 5
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