I ordered on doordash and both the box and bag came open. Naturally, I called the store to see what that was about because I don’t know the dasher and anyone could’ve done anything to my food. The manager was very aggressive, had a nasty attitude and kept talking over me. I wanted to come in the store and he wanted me to get a refund from doordash, I tried explaining that doordash refunds take 5-7 days to be processed. He then says “Well I’m not giving you a free order.” I told him that since it was his fault that he should. He tried being smart and asked a rhetorical question and when I answered he hung up when he knew he was in the wrong.
Atmosphere: 1
Food: 1
Service: 1
Aubrey McCarty
Customer service has excellent!!!!
Atmosphere: 5
Food: 5
Service: 5
Joseph Rozier
They blocked my number when I tried canceling an order so I couldn’t
Jillian Pettit
The team of women running the store today were awesome. They were mobbed and running behind, yet still providing superb service and above-satisfactory pretzels.
Leona Candolora
Too much is salt to added to pretty. Not good for almost of seniors that live here
Atmosphere: 5
Food: 5
Service: 5
Susan Crowell
Awesome pretzels! We stop whenever we're in town!
Atmosphere: 5
Food: 5
Service: 5
S Hu
Nicest location I've ever seen. The company's prices have skyrocketed for years, but this one almost feels worth it.
Food: 5
Service: 5
V L
I just left I bought a pretzel. After the young man handed me the pretzel I let him know that the pretzel felt hard. He walked away hand me another one. No acknowledgment....at all , which was very rude. I asked for the free spicy mustard. I was told there was no bottle to fill it up with. After paying for a small mustard which was .75 and a pretzel and no offer to throw in the mustard I left. You'll get a tip when you learn customer service.. I won't be back for a while... needless to say.
Atmosphere: 5
Food: 1
Service: 1
NoahRx8
More than 4 hours after opening there were workers inside on their phones, doors were locked, lights were on, and they wouldnt answer the phone..
Atmosphere: 4
Food: 5
Service: 1
Connie Hanafy
I LOVE this location! I can’t say enough positive things about it. Extremely clean, accommodating, patient, fresh and DELICIOUS! I had the best experience with Mason and Yazmehene. They helped me to make a hungry Girl Scout troop of over 22 girls extremely happy for their meeting! 100/10 recommend! And for any Burlington County people now living near this location ….THEY HAVE BOOST SLUSHYS!!! RUN DONT WALK TO THIS STORE!
Parking: Right out side of the entrance. Easily accessible.
Kid-friendliness: Very patient with a few indecisive kiddos! Much appreciated!
Wheelchair accessibility: I am a below the knee amputee and parking was a breeze for me at this location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Dip, Boost, Rivet Shaker
The Manager has no people skills. If you want to wait in a long line and then leave with no food because the manager doesn’t know how to check a $100 bill then this place is great for you . Also as soon as you walk in the door - watch your step .
Atmosphere: 1
Food: 1
Service: 1
Denise Petaccio
This location is so much better then then Willamstown one. I rather come to this one.
I ordered on doordash and both the box and bag came open. Naturally, I called the store to see what that was about because I don’t know the dasher and anyone could’ve done anything to my food. The manager was very aggressive, had a nasty attitude and kept talking over me. I wanted to come in the store and he wanted me to get a refund from doordash, I tried explaining that doordash refunds take 5-7 days to be processed. He then says “Well I’m not giving you a free order.” I told him that since it was his fault that he should. He tried being smart and asked a rhetorical question and when I answered he hung up when he knew he was in the wrong.
Atmosphere: 1
Food: 1
Service: 1
Customer service has excellent!!!!
Atmosphere: 5
Food: 5
Service: 5
They blocked my number when I tried canceling an order so I couldn’t
The team of women running the store today were awesome. They were mobbed and running behind, yet still providing superb service and above-satisfactory pretzels.
Too much is salt to added to pretty. Not good for almost of seniors that live here
Atmosphere: 5
Food: 5
Service: 5
Awesome pretzels! We stop whenever we're in town!
Atmosphere: 5
Food: 5
Service: 5
Nicest location I've ever seen. The company's prices have skyrocketed for years, but this one almost feels worth it.
Food: 5
Service: 5
I just left I bought a pretzel. After the young man handed me the pretzel I let him know that the pretzel felt hard. He walked away hand me another one. No acknowledgment....at all , which was very rude. I asked for the free spicy mustard. I was told there was no bottle to fill it up with. After paying for a small mustard which was .75 and a pretzel and no offer to throw in the mustard I left. You'll get a tip when you learn customer service.. I won't be back for a while... needless to say.
Atmosphere: 5
Food: 1
Service: 1
More than 4 hours after opening there were workers inside on their phones, doors were locked, lights were on, and they wouldnt answer the phone..
Atmosphere: 4
Food: 5
Service: 1
I LOVE this location! I can’t say enough positive things about it. Extremely clean, accommodating, patient, fresh and DELICIOUS! I had the best experience with Mason and Yazmehene. They helped me to make a hungry Girl Scout troop of over 22 girls extremely happy for their meeting! 100/10 recommend! And for any Burlington County people now living near this location ….THEY HAVE BOOST SLUSHYS!!! RUN DONT WALK TO THIS STORE!
Parking: Right out side of the entrance. Easily accessible.
Kid-friendliness: Very patient with a few indecisive kiddos! Much appreciated!
Wheelchair accessibility: I am a below the knee amputee and parking was a breeze for me at this location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Dip, Boost, Rivet Shaker
Restaurantji Recommends
The Manager has no people skills. If you want to wait in a long line and then leave with no food because the manager doesn’t know how to check a $100 bill then this place is great for you . Also as soon as you walk in the door - watch your step .
Atmosphere: 1
Food: 1
Service: 1
This location is so much better then then Willamstown one. I rather come to this one.
My son loves the bunny pretzels
My son loves the bunny pretzels
Clean, fast service and great food.
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