They just served me raw chicken. Just got a bowl 30 mins ago, ate half of it just to find out that the chicken is raw. I tried calling to warn them about what they’re serving, but of course you can never ever reach a person. This is wildly unacceptable and I want a refund ASAP. Unbelievable.
Atmosphere: 1
Food: 1
Service: 1
Rachel Holtz
I sometimes stop at this location on my commute home from work, and there is almost always something missing from my pickup order. The most recent time, they gave me an online order with a completely different name on both bowls. I started to drive away, then noticed the mistake, and came back to get the correct order. My food had already been picked up by someone else, so they had to make it again. I did not want to stand there and watch the gentleman making my food because he should know how to do his job, but when I got home after a 20‑minute drive, I noticed the guac was missing from a bowl (which is an extra charge) and other ingredients were missing from my burrito. Maybe I should have watched him make my food. It is very disappointing to work a 10+ hour shift, look forward to a filling meal, and find that the order is wrong yet again.
Atmosphere: 1
Service: 1
Melanie Alvarado
Nothing is ever available here Chicken is cold, you ask for freshly meat and they look at you weird as if you have to get whats available. No spoons no straws? First and last time ill go here. From reading the reviews this is an ongoing thing in this location
Atmosphere: 1
Food: 1
Service: 1
Anthony Jimenez
Hands down top 5 worst chipotle in the tri-state area. They never have rice!
Atmosphere: 1
Food: 1
Service: 1
James Petrozzo
Why mark food as ready for pickup when it isn't and then give me attitude when I ask where it is?
Atmosphere: 3
Food: 1
Service: 1
J. Katherine A.
I came in on Tuesday around 8pm for dinner and ordered the protein bowl. Unfortunately, the chicken was very cold and there were no vegetables available at the time. Overall, it was disappointing and not what I expected for a dinner order.
Atmosphere: 1
Food: 1
Service: 1
Arnold Cabrera
Came in here asked a question if they have any avaliable and even the demeanor of the employees is not welcoming.
Atmosphere: 1
Food: 1
Service: 1
Anthony Ronquillo
I had a terrible experience here. Every time I come during lunch or dinner, they never have anything available. This is a consistent issue and clearly shows poor management. A restaurant should not be constantly out of food during peak hours.
On top of that, around 10 PM—when the restaurant clearly closes at 11 PM—one of the staff members tried to kick us out and yelled at customers in the restaurant. His behavior was aggressive, unprofessional, and completely unacceptable. No one should be spoken to like that, especially when the restaurant was still open.
This place seriously needs new management. Between the lack of food and how customers are treated, it’s obvious things are not being run properly. Something needs to change.
Atmosphere: 1
Food: 3
Joe Debaene
Staff is nice but they said management wont let them give out water cups. had no vinaigrette for my bowl, handed me a fork because they didnt have any out presumably to save money, what a penny pinching joke of a location
Atmosphere: 1
Food: 1
Service: 1
Tania Rodrigues-Soares
30 minutes waiting on food is ridiculous. There's 3 total employees. Do better!
The crew is unhappy and it's expressed to customers. It's not the first time I see them this way. They seemed annoyed, frustrated - either management is lacking the ability to create teamwork or the workers are disregarding management or they simply hate it
Service: 2
Daniel Figueroa
yostin and johnathan were great.
Atmosphere: 5
Food: 5
Service: 5
Bruno Lolno
The place is a mess, they don’t clean up. Flies everywhere. The workers don’t even know how to wrap a damn burrito correctly 😂
Atmosphere: 1
Food: 2
Service: 3
I S
Dirty inside. Second pick up order that ingredients are skimp. Bowl is just rice and tomato’s basically.
Atmosphere: 1
Food: 1
Service: 1
S. Rajigadoo
Didn’t have half the ingredients I wanted for my bowl. To top it off had no water bottles and wouldn’t even give a cup for me to fill from the tap. Ridiculous and careless service, will not be coming back.
They just served me raw chicken. Just got a bowl 30 mins ago, ate half of it just to find out that the chicken is raw. I tried calling to warn them about what they’re serving, but of course you can never ever reach a person. This is wildly unacceptable and I want a refund ASAP. Unbelievable.
Atmosphere: 1
Food: 1
Service: 1
I sometimes stop at this location on my commute home from work, and there is almost always something missing from my pickup order. The most recent time, they gave me an online order with a completely different name on both bowls. I started to drive away, then noticed the mistake, and came back to get the correct order. My food had already been picked up by someone else, so they had to make it again. I did not want to stand there and watch the gentleman making my food because he should know how to do his job, but when I got home after a 20‑minute drive, I noticed the guac was missing from a bowl (which is an extra charge) and other ingredients were missing from my burrito. Maybe I should have watched him make my food. It is very disappointing to work a 10+ hour shift, look forward to a filling meal, and find that the order is wrong yet again.
Atmosphere: 1
Service: 1
Nothing is ever available here
Chicken is cold, you ask for freshly meat and they look at you weird as if you have to get whats available. No spoons no straws? First and last time ill go here. From reading the reviews this is an ongoing thing in this location
Atmosphere: 1
Food: 1
Service: 1
Hands down top 5 worst chipotle in the tri-state area. They never have rice!
Atmosphere: 1
Food: 1
Service: 1
Why mark food as ready for pickup when it isn't and then give me attitude when I ask where it is?
Atmosphere: 3
Food: 1
Service: 1
I came in on Tuesday around 8pm for dinner and ordered the protein bowl. Unfortunately, the chicken was very cold and there were no vegetables available at the time. Overall, it was disappointing and not what I expected for a dinner order.
Atmosphere: 1
Food: 1
Service: 1
Came in here asked a question if they have any avaliable and even the demeanor of the employees is not welcoming.
Atmosphere: 1
Food: 1
Service: 1
I had a terrible experience here. Every time I come during lunch or dinner, they never have anything available. This is a consistent issue and clearly shows poor management. A restaurant should not be constantly out of food during peak hours.
On top of that, around 10 PM—when the restaurant clearly closes at 11 PM—one of the staff members tried to kick us out and yelled at customers in the restaurant. His behavior was aggressive, unprofessional, and completely unacceptable. No one should be spoken to like that, especially when the restaurant was still open.
This place seriously needs new management. Between the lack of food and how customers are treated, it’s obvious things are not being run properly. Something needs to change.
Atmosphere: 1
Food: 3
Staff is nice but they said management wont let them give out water cups. had no vinaigrette for my bowl, handed me a fork because they didnt have any out presumably to save money, what a penny pinching joke of a location
Atmosphere: 1
Food: 1
Service: 1
30 minutes waiting on food is ridiculous. There's 3 total employees. Do better!
Restaurantji Recommends
The crew is unhappy and it's expressed to customers. It's not the first time I see them this way. They seemed annoyed, frustrated - either management is lacking the ability to create teamwork or the workers are disregarding management or they simply hate it
Service: 2
yostin and johnathan were great.
Atmosphere: 5
Food: 5
Service: 5
The place is a mess, they don’t clean up. Flies everywhere. The workers don’t even know how to wrap a damn burrito correctly 😂
Atmosphere: 1
Food: 2
Service: 3
Dirty inside. Second pick up order that ingredients are skimp. Bowl is just rice and tomato’s basically.
Atmosphere: 1
Food: 1
Service: 1
Didn’t have half the ingredients I wanted for my bowl. To top it off had no water bottles and wouldn’t even give a cup for me to fill from the tap. Ridiculous and careless service, will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
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