My favorite Dunkin, by far. Plenty of parking and you don't have to worry about the parking ticket sharks like on Front St. in Plainfield. Best part is the staff. They're always friendly, respectful, and helpful. It's a pleasant experience during your busy morning routine.
Atmosphere: 5
Food: 5
Service: 5
Joann
This is the most disgustingly ran Dunkin’ Donuts location with the worst staff imaginable , I don’t even know how the owner allows this type of staff !!! I placed an order for pick up , the same order I drink almost everyday , and had an employee pick it up for me because I was unable to leave work and I had put extra ice in the mobile Order and the order came with ZERO ice. I called and spoke to someone lady who hung up on my face, I called again , and she wouldn’t tell me her name and all I simply asked for was a refund because I was NOT going to drink it, she tried telling me the espresso melts ice which im aware of and I drink the SAME thing every day almost … with extra ice… and it does NOT melt like that , it has NEVER melted like that. She hung up in my face AGAIN and admitted that she just hung up, this is BUSINESS that is being ran by staff who don’t give a DAMN about any issues or complaints , I didn’t wait all day to drink A coffee for this outcome. I wish I can treat people the way I’ve been treated at that horrible location more than once actually, I would have lost my job ! I constantly have issues there and avoid giving them my money when I don’t need to but this is the last time , I’ve thrown away so much money there and all to get treated like garbage over a simple coffee that was made completely wrong
Jo W (Jojo)
I don’t know who this lady’s name is and I wish I got it but this has to be by far the worst experience I’ve ever had, and she had the nerve to give me an attitude. I asked for a simple drink a black cold brew with extra cookie butter foam on top , I received it with barely any foam and when I asked her to give me a little more she told me I needed to change my order. When I mentioned to her that I asked for extra from to begin with. She grabs my cup all annoyed and over fills the cup and gives me back the lid and I couldn’t even close my drink from the over flow all over the cup. Of course I got upset and asked if she can change my cup so she grabbed my cup didn’t even change it, cleaned it, gives me a different lid and then fills up the foam even more on top to be spiteful…. I threw the entire order out and walked out. Teach your staff how to treat customers with respect and simply be vigilant with the orders!!! I come here every morning and twice a day sometimes I will never go there again. This occured 12/16 3:30 pm!!
Service: 1
Ron deFigueiredo
It's a Dunkin donuts
Atmosphere: 3
Food: 4
Service: 4
Sarwat Hasan
It was a quick stop and service was good
Atmosphere: 5
Food: 5
Service: 5
Anthony Celentano
Decent parking with excellent interior.
Atmosphere: 5
Food: 5
Service: 4
A Foster
I asked for a refresher with no ice because i dont want to use their ice machine ( ice machines are the lead cause of food poisoning) they want to charge an extra $1.50 for requesting no ice .
Staff is very rushed regarding the customers its no good
Atmosphere: 1
Food: 3
Service: 2
Patricia Stryker
Parking lot is very tricky
Atmosphere: 3
Food: 4
Service: 3
DDBR Watchung Watchung
I like everything was good with the Food and Drink
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Ice Cream
Noori Kay
Always quick and ready pickup for online orders. Lots of parking and area kept clean. Even when i order in store, the staff is knowledgeable and patient when my kids are deciding which donuts they want. The seating in the back is my favorite and just has a different vibe that takes me back in time.
It’s a decent spot but the creepy old guy with the mask that stalks you and constantly panhandles from all unsuspecting customers really ruins the place. I saw him take money from two different parties in less than 5 minutes of being there. After that walks up to me to ask for more money. Also seen him straight up steal from the store. Not sure what’s going on with the whole situation but you might want to address it.
Atmosphere: 1
Food: 2
Service: 5
Lili Aleman
It's not worth buying prepared drinks. They don't teach you how to make them right. It's a waste of money. When you come to try your drink, it's money wasted.
V
Excellent staff team. Courteous, efficient, accurate.
Atmosphere: 4
Food: 5
Service: 5
Donna Mat
The location and area are clean. I just ordered a large black cold brew with no ice and got charged an extra $1.50 for no ice. There was no warning about this extra charge either. Whenever I order an ice coffee, I get more ice than coffee with no discount, so yes I feel a little salty but the coffee was good.
My favorite Dunkin, by far. Plenty of parking and you don't have to worry about the parking ticket sharks like on Front St. in Plainfield. Best part is the staff. They're always friendly, respectful, and helpful. It's a pleasant experience during your busy morning routine.
Atmosphere: 5
Food: 5
Service: 5
This is the most disgustingly ran Dunkin’ Donuts location with the worst staff imaginable , I don’t even know how the owner allows this type of staff !!! I placed an order for pick up , the same order I drink almost everyday , and had an employee pick it up for me because I was unable to leave work and I had put extra ice in the mobile Order and the order came with ZERO ice. I called and spoke to someone lady who hung up on my face, I called again , and she wouldn’t tell me her name and all I simply asked for was a refund because I was NOT going to drink it, she tried telling me the espresso melts ice which im aware of and I drink the SAME thing every day almost … with extra ice… and it does NOT melt like that , it has NEVER melted like that. She hung up in my face AGAIN and admitted that she just hung up, this is BUSINESS that is being ran by staff who don’t give a DAMN about any issues or complaints , I didn’t wait all day to drink A coffee for this outcome. I wish I can treat people the way I’ve been treated at that horrible location more than once actually, I would have lost my job ! I constantly have issues there and avoid giving them my money when I don’t need to but this is the last time , I’ve thrown away so much money there and all to get treated like garbage over a simple coffee that was made completely wrong
I don’t know who this lady’s name is and I wish I got it but this has to be by far the worst experience I’ve ever had, and she had the nerve to give me an attitude. I asked for a simple drink a black cold brew with extra cookie butter foam on top , I received it with barely any foam and when I asked her to give me a little more she told me I needed to change my order. When I mentioned to her that I asked for extra from to begin with. She grabs my cup all annoyed and over fills the cup and gives me back the lid and I couldn’t even close my drink from the over flow all over the cup. Of course I got upset and asked if she can change my cup so she grabbed my cup didn’t even change it, cleaned it, gives me a different lid and then fills up the foam even more on top to be spiteful…. I threw the entire order out and walked out. Teach your staff how to treat customers with respect and simply be vigilant with the orders!!! I come here every morning and twice a day sometimes I will never go there again. This occured 12/16 3:30 pm!!
Service: 1
It's a Dunkin donuts
Atmosphere: 3
Food: 4
Service: 4
It was a quick stop and service was good
Atmosphere: 5
Food: 5
Service: 5
Decent parking with excellent interior.
Atmosphere: 5
Food: 5
Service: 4
I asked for a refresher with no ice because i dont want to use their ice machine ( ice machines are the lead cause of food poisoning) they want to charge an extra $1.50 for requesting no ice .
Staff is very rushed regarding the customers its no good
Atmosphere: 1
Food: 3
Service: 2
Parking lot is very tricky
Atmosphere: 3
Food: 4
Service: 3
I like everything was good with the Food and Drink
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Ice Cream
Always quick and ready pickup for online orders. Lots of parking and area kept clean. Even when i order in store, the staff is knowledgeable and patient when my kids are deciding which donuts they want. The seating in the back is my favorite and just has a different vibe that takes me back in time.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good donuts
It’s a decent spot but the creepy old guy with the mask that stalks you and constantly panhandles from all unsuspecting customers really ruins the place. I saw him take money from two different parties in less than 5 minutes of being there. After that walks up to me to ask for more money. Also seen him straight up steal from the store. Not sure what’s going on with the whole situation but you might want to address it.
Atmosphere: 1
Food: 2
Service: 5
It's not worth buying prepared drinks. They don't teach you how to make them right. It's a waste of money. When you come to try your drink, it's money wasted.
Excellent staff team. Courteous, efficient, accurate.
Atmosphere: 4
Food: 5
Service: 5
The location and area are clean. I just ordered a large black cold brew with no ice and got charged an extra $1.50 for no ice. There was no warning about this extra charge either. Whenever I order an ice coffee, I get more ice than coffee with no discount, so yes I feel a little salty but the coffee was good.
Atmosphere: 5
Service: 4
Loading...