The people don’t even give you the things you wanted do not go here you are gonna get ripped off💀💀
Mikaela w
food is good and generally well packed. picking up the order is a bit of a pain as the employees do not come over when you first get there.
Atmosphere: 3
Food: 5
Service: 3
Kristy Rayburn
Says it opens at 10:45, they told me they having a delayed opening, it's not snowing, get to work on time.
Un known
I had a free entre and proceeded to charge me 7 dollars. Workers are always rude, the chicken is cold and bland, dirty. Don't waste time going to this chipotle go to the other wayne location.
Atmosphere: 1
Food: 1
Service: 1
Jayavijayan Shanmugam
Always serve like they are short of food. Rice sides and sauce all very little in my bowl. This one at willowbrook mall I always see they do this.
Atmosphere: 4
Food: 3
Service: 1
Aleksander Josifoski
Very rude older woman, cashier doesn't speak English, no cups for water, no change to return to the customers. Absolute joke! Just close this place!
Atmosphere: 1
Food: 1
Service: 1
Nicholas Alberto
The women who was working mobile order the day of this review should never be employed anywhere. Just because of how rude and obnoxious she is, is the reason why I’m driving an extra 20 minutes to a different chipotle. Hiring people like this is an absolute joke.
Atmosphere: 1
Food: 1
Service: 1
lowlahs world
I came here around 12:30 it was calm but the people there really hate their job. When it came down to my total I was just starred at. Like are u going to tell me my total or not…my bf had to tell me the total looking at their screen. I asked for water cups the girl had a big attitude and then they say they don’t have water cups like what? And for the food I just feel like chipotle over all likes to cheap out on their servings. Those Spanish girls there did not make me feel welcome they couldn’t either A. SPEAK ENGLISH, or B. DINDNT WANT TO SPEAK AT ALL. Y work in this type of industry if you aren’t going to do your job correctly?
Atmosphere: 4
Food: 4
Service: 1
Dylan DeNero
Chipotle is definitely one of my go-to spots when I want something quick, filling, and customizable. I always appreciate how you can build your meal exactly the way you want it, whether you’re in the mood for a burrito, a bowl, or tacos. The ingredients usually taste fresh, especially the rice, beans, and veggies, and the portions are generous enough that you never walk out hungry. The chicken and steak are consistently good, though every once in a while the meat can be a bit dry, which is part of why I’d give it four stars instead of five. The staff is usually friendly and pretty fast even when the line gets long, and the place is usually clean and organized. The guac is pricier than I’d like, but it’s always tasty, and the chips with queso are a solid add-on. Overall, Chipotle stays reliable, flavorful, and convenient — a strong 4-star experience every time.
Tile inside chipotle is broken. A trip hazard and place is not clean.
Atmosphere: 1
Food: 3
Service: 1
O Ok
Worse experience ever, the cashier was very rude and aggressive! The sever accidentally put sour cream on my plate when I did not ask for it as I am allergic to it. When they tried to remove the sour cream with the spoon, I kindly told her that I cannot have it. So the cashier yelled at me and my friend and argued that she heard me say it ( I did not). When we made it to the cashier, she was talking very rudely and yelling at us “anything else!!!!”. She was even rushing me when I was taking out my Apple pay. When I asked for chips, she slammed the bag of chips on the table counter. She yelled at us, talked to us, and treated us like we were animals. Never again.
Ellen Delgado
Terrible experience!!! Sunday not enough employees, the manager on the phone the whole time, ruge line , ppl leaving ,waiting on the line about 25 minutes, no chicken ! Staff no polite, FOH poor service and the cashier very rude! TERRIBLE MANAGEMENT!!!!
The people don’t even give you the things you wanted do not go here you are gonna get ripped off💀💀
food is good and generally well packed. picking up the order is a bit of a pain as the employees do not come over when you first get there.
Atmosphere: 3
Food: 5
Service: 3
Says it opens at 10:45, they told me they having a delayed opening, it's not snowing, get to work on time.
I had a free entre and proceeded to charge me 7 dollars. Workers are always rude, the chicken is cold and bland, dirty. Don't waste time going to this chipotle go to the other wayne location.
Atmosphere: 1
Food: 1
Service: 1
Always serve like they are short of food. Rice sides and sauce all very little in my bowl. This one at willowbrook mall I always see they do this.
Atmosphere: 4
Food: 3
Service: 1
Very rude older woman, cashier doesn't speak English, no cups for water, no change to return to the customers. Absolute joke! Just close this place!
Atmosphere: 1
Food: 1
Service: 1
The women who was working mobile order the day of this review should never be employed anywhere. Just because of how rude and obnoxious she is, is the reason why I’m driving an extra 20 minutes to a different chipotle. Hiring people like this is an absolute joke.
Atmosphere: 1
Food: 1
Service: 1
I came here around 12:30 it was calm but the people there really hate their job. When it came down to my total I was just starred at. Like are u going to tell me my total or not…my bf had to tell me the total looking at their screen. I asked for water cups the girl had a big attitude and then they say they don’t have water cups like what? And for the food I just feel like chipotle over all likes to cheap out on their servings. Those Spanish girls there did not make me feel welcome they couldn’t either A. SPEAK ENGLISH, or B. DINDNT WANT TO SPEAK AT ALL. Y work in this type of industry if you aren’t going to do your job correctly?
Atmosphere: 4
Food: 4
Service: 1
Chipotle is definitely one of my go-to spots when I want something quick, filling, and customizable. I always appreciate how you can build your meal exactly the way you want it, whether you’re in the mood for a burrito, a bowl, or tacos. The ingredients usually taste fresh, especially the rice, beans, and veggies, and the portions are generous enough that you never walk out hungry. The chicken and steak are consistently good, though every once in a while the meat can be a bit dry, which is part of why I’d give it four stars instead of five. The staff is usually friendly and pretty fast even when the line gets long, and the place is usually clean and organized. The guac is pricier than I’d like, but it’s always tasty, and the chips with queso are a solid add-on. Overall, Chipotle stays reliable, flavorful, and convenient — a strong 4-star experience every time.
Atmosphere: 3
Food: 4
Service: 3
Unclean, no utensils, long lines even mid week
Restaurantji Recommends
Tile inside chipotle is broken. A trip hazard and place is not clean.
Atmosphere: 1
Food: 3
Service: 1
Worse experience ever, the cashier was very rude and aggressive! The sever accidentally put sour cream on my plate when I did not ask for it as I am allergic to it. When they tried to remove the sour cream with the spoon, I kindly told her that I cannot have it. So the cashier yelled at me and my friend and argued that she heard me say it ( I did not). When we made it to the cashier, she was talking very rudely and yelling at us “anything else!!!!”. She was even rushing me when I was taking out my Apple pay. When I asked for chips, she slammed the bag of chips on the table counter. She yelled at us, talked to us, and treated us like we were animals. Never again.
Terrible experience!!! Sunday not enough employees, the manager on the phone the whole time, ruge line , ppl leaving ,waiting on the line about 25 minutes, no chicken ! Staff no polite, FOH poor service and the cashier very rude!
TERRIBLE MANAGEMENT!!!!
Atmosphere: 1
Food: 1
Service: 1
Always great
Atmosphere: 5
Food: 5
Service: 5
It's a normal Level place for food
Atmosphere: 3
Food: 3
Service: 3
Loading...