I placed an order yesterday for two turtle buns& one caramel pecan. Then i asked the cashier to switch one of the turtle buns to the center of buns. The cashier asked me if i want the difference refunded and i said yes, she starts saying it's only a $1 difference and not that much, i got really annoyed of her suggesting i shouldn't care about getting my dollar back after i have left her a tip. So i told her to get me the difference refunded and she yelled saying who wants this turtle bun and literally the entire staff went to the back to eat it. She called the rude manager to process the refund and instead of her apologizing she started saying that they are the same price only 80cents difference, again suggesting that it's too hard to refund me and i should NOT care about getting the money back. She was extremely rude and gave me my order without utensils and was missing the Caramel bun. Like instead of her trying to fix the situation the cashier put them in she started blaming it on me changing my order!! She had an attitude and was just throwing the bags in our faces. When i told her my order was missing a bun she was like show me the receipt like i'm lying. She was very disrespectful and rude and no apology was given. After we left we had no utensils in the bags i want back to ask them for it they were all eating and talking about us including the manager. What kind of manager encourages the employees to talk about customers that they work for? This manager needs some training and needs to fix her attitude i will be sending this to corporate as well they need to get that team replaced as soon as possible
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cinnamon Roll, Classic Cinnamon Roll with Walnuts, Caramel Pecanbon, Center of the Roll
Kyannah Millar
I asked for a large classic roll but looks more like a minibon to me and was charged alsmot 8$
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Cinnamon Roll
Jane Sh
Excellent service, delicious cinnaignons and coffee
Atmosphere: 5
Food: 5
Service: 5
Marisol Barbosa
When I asked for fresh Cinnabon, the girl from the register, gave an attitude, just becuase I did not like the one on display., There were very dried and cold.
Atmosphere: 1
Food: 5
Service: 1
Robin Sanabria
Should change the time to 11. The google time says it opens at 10am. But the man refused to open until 11.However he actively has served 3 men coffee and completed the purchase. At 10:16am
Service: 1
Cy C.
Stop changing the recipe. This locations cinnabons are always dry and layers are super thin.Keep it consistent people!
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Cinnamon Roll
Dunia Ramadan
Carlosssss is the best!!!
Shift Calderone
Same as bfore
Frank Pedicini
The Spanish guy wouldn’t serve me it was 1050 but there was a lady sitting down eating the cinnamon bun and She didn’t look like a worker. Will never go back again.
Rhosarie
I always get the one fresh out from the oven!!!! Get one!!! You’ll love it!!!!
Service is horrible I just left there 8/29 at 3:04!!!! Me and 2 other customers stood on line and when it came time for us to order the cashier walked away and we were completely ignored for about 5 minutes!!!! You will never get my business AGAIN!!!!!?
MyOpinionMatters
My mobile order didn’t work for some reason and I received an email. I tried calling the store as the email told me to but it doesn’t not work. The email gave me the same number as google here and it is not a working number. Unfortunate.
Shaun McNamara
Subpar service and stale cinnamon buns.
Atmosphere: 1
Service: 1
Damian Beaton
Best location in NJ. Always consistent and always fresh and they don't skimp on the frosting like most others.
I placed an order yesterday for two turtle buns& one caramel pecan. Then i asked the cashier to switch one of the turtle buns to the center of buns. The cashier asked me if i want the difference refunded and i said yes, she starts saying it's only a $1 difference and not that much, i got really annoyed of her suggesting i shouldn't care about getting my dollar back after i have left her a tip. So i told her to get me the difference refunded and she yelled saying who wants this turtle bun and literally the entire staff went to the back to eat it. She called the rude manager to process the refund and instead of her apologizing she started saying that they are the same price only 80cents difference, again suggesting that it's too hard to refund me and i should NOT care about getting the money back. She was extremely rude and gave me my order without utensils and was missing the Caramel bun. Like instead of her trying to fix the situation the cashier put them in she started blaming it on me changing my order!! She had an attitude and was just throwing the bags in our faces. When i told her my order was missing a bun she was like show me the receipt like i'm lying. She was very disrespectful and rude and no apology was given. After we left we had no utensils in the bags i want back to ask them for it they were all eating and talking about us including the manager. What kind of manager encourages the employees to talk about customers that they work for? This manager needs some training and needs to fix her attitude i will be sending this to corporate as well they need to get that team replaced as soon as possible
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cinnamon Roll, Classic Cinnamon Roll with Walnuts, Caramel Pecanbon, Center of the Roll
I asked for a large classic roll but looks more like a minibon to me and was charged alsmot 8$
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Cinnamon Roll
Excellent service, delicious cinnaignons and coffee
Atmosphere: 5
Food: 5
Service: 5
When I asked for fresh Cinnabon, the girl from the register, gave an attitude, just becuase I did not like the one on display., There were very dried and cold.
Atmosphere: 1
Food: 5
Service: 1
Should change the time to 11. The google time says it opens at 10am. But the man refused to open until 11.However he actively has served 3 men coffee and completed the purchase. At 10:16am
Service: 1
Stop changing the recipe. This locations cinnabons are always dry and layers are super thin.Keep it consistent people!
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Cinnamon Roll
Carlosssss is the best!!!
Same as bfore
The Spanish guy wouldn’t serve me it was 1050 but there was a lady sitting down eating the cinnamon bun and She didn’t look like a worker. Will never go back again.
I always get the one fresh out from the oven!!!! Get one!!! You’ll love it!!!!
Restaurantji Recommends
Service is horrible I just left there 8/29 at 3:04!!!! Me and 2 other customers stood on line and when it came time for us to order the cashier walked away and we were completely ignored for about 5 minutes!!!! You will never get my business AGAIN!!!!!?
My mobile order didn’t work for some reason and I received an email. I tried calling the store as the email told me to but it doesn’t not work. The email gave me the same number as google here and it is not a working number. Unfortunate.
Subpar service and stale cinnamon buns.
Atmosphere: 1
Service: 1
Best location in NJ. Always consistent and always fresh and they don't skimp on the frosting like most others.
Always a Christmas treat.
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