Dunkin'
Valley Ridge Shopping Center, 572 Valley Rd, Wayne
(973) 696-3430
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Very clean place. Fast service. Everything was fresh and tasted great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Donuts
Very nice place , excellent coffee , service and staff
Good service for your usual
Atmosphere: 4
Food: 4
Service: 4
Good service coffee is always fresh.
Atmosphere: 5
Food: 5
Service: 5
The short lady who works here makes me feel bad because the service is so bad. She yells at the customer and is so rude. I keep going to this store and I ordered it today, but it came late and the ice melted a little, so I asked if she could do it again and said I would pay again, but she started yelling at me. She got angry and yelled at me, saying this was your fault, not ours. It shouldn't be done like this in service.
Over 40mins for a mobile order to be ready. I know this place takes usually 10+mins for a mobile orders, but 40 mins is unacceptable
Atmosphere: 1
Food: 1
Service: 1
I may not know the Manager's name but I know him by face. Can you please tell your employees to be more courteous, especially the girls. For some reason, this one girl in particular is very impudent. When she is at the register, she's too impatient and when she's making the food and drinks, it seems like she could care less about how the product would come out. Worst part is this is all during downtime hours since I try to avoid going there during rush hours. Getting my order wrong and a bad service by her is not cool. The men that works here is I think the reason why this branch is still in businesses. They know how to talk and offers good service.
Atmosphere: 3
Food: 3
Service: 3
I so want this location to be good - perfect location. But this place is in a constant state of chaos. Always a delay. Always confusion. Always something wrong with a register. Workers are always yelling. Tables and floor aren’t clean.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Donuts
A regular old dunkin but orders can take very long to come.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Donuts
Like their pumpkin spice coffee
Restaurantji Recommends
Dunkin Donuts on Valley Road in Wayne Nj was such terrible service. We ordered a coffee Coolatta and some other items. We were standing there waiting and the young man behind the asked what we were waiting for …. We told him and handed us the coolatta that was already a melting mush. He said that’s the way it should look I was like seriously it doesn’t. Can we get a new one since it was just sitting there because he said he thought he handed it to us which he didn’t which is why we were waiting. The employee continue to yell at my husband in front of my three children saying you don’t know what it should look like you don’t work here do you? Are you my father? Meanwhile two older men we assume the managers just stood there and let this young man continue to scream at us. Totally rude and uncalled for. We will never return and I will make sure everyone is is aware also! Not only that we can’t even see the store number, survey number or employee information because they know how many more complaints they will get
Dunkin Donuts on Valley Road in Wayne Nj was such terrible service. We ordered a coffee Coolatta and some other items. We were standing there waiting and the young man behind the asked what we were waiting for …. We told him and handed us the coolatta that was already a melting mush. He said that’s the way it should look I was like seriously it doesn’t. Can we get a new one since it was just sitting there because he said he thought he handed it to us which he didn’t which is why we were waiting. The employee continue to yell at my husband in front of my three children saying you don’t know what it should look like you don’t work here do you? Are you my father? Meanwhile two older men we assume the managers just stood there and let this young man continue to scream at us. Totally rude and uncalled for. We will never return and I will make sure everyone is is aware also! Not only that we can’t even see the store number, survey number or employee information because they know how many more complaints they will get
The workers are very nice and so are the old guys that sit in here and chat every
Atmosphere: 5
Food: 5
Service: 5
Hadn't had a donut in years. Ordered 2 jelly donuts for 3.60. They were stale. So stale. No more dunking for
Atmosphere: 3
Food: 1
Service: 4
Good coffee
Atmosphere: 3
Food: 3
Service: 3
Loading...