Very slow service even when there are little to no customers and very rude!! Every time I go to this location. I placed a mobile order and waited 15 minutes for my order. Everybody was coming and going and I'm still standing there. When I finally went up to him and asked him about my order. He pulled it out from the side and slammed it on the counter in front of me. The food Which I have ordered from other Dunkin' Donuts locations before, was not good at this location
Issa Palacio
poor customer service
Service: 1
Dani
I asked for a large iced black coffee and they said they had no iced coffee. Why don’t they have coffee at a coffee shop??
VJ Sen
3rd time they messed up my coffee .
Atmosphere: 3
Food: 2
Service: 1
vendor chick
I'm seldom in this location but the last time I was here, I used the Dunkin app where you would purchase a MED or LG coffee and get your doughnut for a buck... I was charged regular price... happened today, got a LG iced and the doughnut came up regular price. This place itself is a phenomenal dunkin (it really is a 5 star dunkin) BUT I don't understand why prices don't adjust according when scanned. I didn't notice until I'm a distance away and I'm not going to hold up a line in the store for a .59 cent discrepancy..I have manners, people like myself have to get to work ???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Yeliz Surmeli
poor customer service
qaadirah Sealy
Horrible service! I pay for food and I get to the location and they tell me they didn’t receive my order. I show them my receipt proving that I paid for food and instead of making my food they tell me they cannot do anything and I would have to pay for my food again!!! This is how they treat a regular who buys from them everyday! Ridiculous! Would give them zero stars if I could.
Service: 1
Nocturnus Make-up
Stopped in the morning to pick up breakfast. Guy was rude. I would rate the customer service here -0 on a scale from 1 to 10. That was my first and last visit to that location.
Dina D
Hands down my favorite Dunkin! I’ll go out of my way to come here. Multiple locations closer to me that are always disappointing. Thank you for always being consistent and perfect.
E S
unmotivated staff. online orders are mixed up because anyone can just take it without showing the receipt
Watered down coffee really left a nasty taste in m mouth…
H K
not the best
Corey
What takes soooooo Long? This place is the worst. Lazy employees standing around when there's a line. I'm sick of wasting my time. I would give it zero stars if I could. It's gotten worse, not better
Jonathan Tan
this is the second time that it has happened.I ordered a cold brew with no ice, but they still put ice in it.I understand they are busy, so I didn't bother with telling them since they will throw it away and make a new one.
Brianna Arredondo
They don’t even deserve 1 star. Whenever I place an order online I would wait 10 minutes before going. When I go to the store to pick it up ITS STILL NOT DONE. I would have to wait an additional 5-10 minutes for them to make my order when it shouldn’t be like that. It should be done BEFORE I even arrive. That is why I ORDER ONLINE!!!They are horrible and very very slow. They also look miserable and look like they don’t enjoy their jobs
Very slow service even when there are little to no customers and very rude!! Every time I go to this location. I placed a mobile order and waited 15 minutes for my order. Everybody was coming and going and I'm still standing there. When I finally went up to him and asked him about my order. He pulled it out from the side and slammed it on the counter in front of me. The food Which I have ordered from other Dunkin' Donuts locations before, was not good at this location
poor customer service
Service: 1
I asked for a large iced black coffee and they said they had no iced coffee. Why don’t they have coffee at a coffee shop??
3rd time they messed up my coffee .
Atmosphere: 3
Food: 2
Service: 1
I'm seldom in this location but the last time I was here, I used the Dunkin app where you would purchase a MED or LG coffee and get your doughnut for a buck... I was charged regular price... happened today, got a LG iced and the doughnut came up regular price. This place itself is a phenomenal dunkin (it really is a 5 star dunkin) BUT I don't understand why prices don't adjust according when scanned. I didn't notice until I'm a distance away and I'm not going to hold up a line in the store for a .59 cent discrepancy..I have manners, people like myself have to get to work ???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
poor customer service
Horrible service! I pay for food and I get to the location and they tell me they didn’t receive my order. I show them my receipt proving that I paid for food and instead of making my food they tell me they cannot do anything and I would have to pay for my food again!!! This is how they treat a regular who buys from them everyday! Ridiculous! Would give them zero stars if I could.
Service: 1
Stopped in the morning to pick up breakfast. Guy was rude. I would rate the customer service here -0 on a scale from 1 to 10. That was my first and last visit to that location.
Hands down my favorite Dunkin! I’ll go out of my way to come here. Multiple locations closer to me that are always disappointing. Thank you for always being consistent and perfect.
unmotivated staff. online orders are mixed up because anyone can just take it without showing the receipt
Restaurantji Recommends
Watered down coffee really left a nasty taste in m mouth…
not the best
What takes soooooo Long? This place is the worst. Lazy employees standing around when there's a line. I'm sick of wasting my time. I would give it zero stars if I could. It's gotten worse, not better
this is the second time that it has happened.I ordered a cold brew with no ice, but they still put ice in it.I understand they are busy, so I didn't bother with telling them since they will throw it away and make a new one.
They don’t even deserve 1 star. Whenever I place an order online I would wait 10 minutes before going. When I go to the store to pick it up ITS STILL NOT DONE. I would have to wait an additional 5-10 minutes for them to make my order when it shouldn’t be like that. It should be done BEFORE I even arrive. That is why I ORDER ONLINE!!!They are horrible and very very slow. They also look miserable and look like they don’t enjoy their jobs
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