Best customer service at this location, super helpful!
Ali Memeti
Always love going to Whole Foods, always have what I’m looking for and it’s the organic that I’m interested in.
Bill C
Where: Valley Ridge Shopping Center 560 Valley Rd, Wayne, NJ What: Classic - Lettuce, tomato, onions, pickles, special sauce, American cheese. Comments: Something went wrong... My daughter and her family couldn't wait to get to the much anticipated opening of Whole Foods in our town. They visited the store just two days after it opened on Saturday, September 17th and they were gushing over the burgers, saying how they are better than Shake Shacks! Sampling the new burger in town was on my mind for weeks until I finally arrived there on Wednesday, Oct., 14th. My son-in-law is a food service director by profession, and he and my daughter are both professional chefs. My son-in-law was so excited about the burger that he described it to me down to the smallest detail. (BTW, he ordered both the grass fed patty and the WFM blend patty and rated the blend better tasting, and with a better texture than the grass fed). Lastly, he told me; "even the bun was perfect, it was a toasted potato bun with a perfect burger-to-bun ratio". His description does not match the burger bun I was served... not even close. I was served the... "ut oh, we ran out of burger buns, go get some brioche rolls from the bakery to get us through the night" buns. Now, I can't prove this is what happened, but check out the autopsy shot below, showing the oversized, (horribly dry) roll I was served. It sucked every bit of moisture out of what could have been a great burger experience. I'm not going to belabor this, but the person taking my order really should've told me of the apparent substitution in order to give me (the customer) a chance to decide if I was okay with it or not. I pray this is not Whole Foods new choice of burger bun. Sadly, this burger only rates a 6/10 on the BC rating scale. Everyone's entitled to a bad day so stay tuned for my next review of the burger, because I will (of course), give the WF burger a second try.
William C
Where: Valley Ridge Shopping Center 560 Valley Rd, Wayne, NJ What: Classic - Lettuce, tomato, onions, pickles, special sauce, American cheese. Comments: Something went wrong... My daughter and her family couldn't wait to get to the much anticipated opening of Whole Foods in our town. They visited the store just two days after it opened on Saturday, September 17th and they were gushing over the burgers, saying how they are better than Shake Shacks! Sampling the new burger in town was on my mind for weeks until I finally arrived there on Wednesday, Oct., 14th. My son-in-law is a food service director by profession, and he and my daughter are both professional chefs. My son-in-law was so excited about the burger that he described it to me down to the smallest detail. (BTW, he ordered both the grass fed patty and the WFM blend patty and rated the blend better tasting, and with a better texture than the grass fed). Lastly, he told me; "even the bun was perfect, it was a toasted potato bun with a perfect burger-to-bun ratio". His description does not match the burger bun I was served... not even close. I was served the... "ut oh, we ran out of burger buns, go get some brioche rolls from the bakery to get us through the night" buns. Now, I can't prove this is what happened, but check out the autopsy shot below, showing the oversized, (horribly dry) roll I was served. It sucked every bit of moisture out of what could have been a great burger experience. I'm not going to belabor this, but the person taking my order really should've told me of the apparent substitution in order to give me (the customer) a chance to decide if I was okay with it or not. I pray this is not Whole Foods new choice of burger bun. Sadly, this burger only rates a 6/10 on the BC rating scale. Everyone's entitled to a bad day so stay tuned for my next review of the burger, because I will (of course), give the WF burger a second try.
Dawn Stanley
the store is cold amd robotic feeling , food staff and customer service staff sucks , the food is not fresh , i ordered something from the hot foods bar and the employee who served it to me to go ,gave it to me in foil that and left it mostly opened amd wrinkly ,when I went to customer service, they did nothing about it ,also the food handler was cross contaminating his gloves ,thisbwas my 1st and last time ever shopping to whole foods in wayne , I will stick with my whole foods in Paramus
Pamela Sinforosa Philipp
Beautiful clean store, produce looked good, baked goods wow, easy to navigate, overall good experience. will definitely be back!!
I love this place Incredible food
Best customer service at this location, super helpful!
Always love going to Whole Foods, always have what I’m looking for and it’s the organic that I’m interested in.
Where: Valley Ridge Shopping Center 560 Valley Rd, Wayne, NJ What: Classic - Lettuce, tomato, onions, pickles, special sauce, American cheese. Comments: Something went wrong... My daughter and her family couldn't wait to get to the much anticipated opening of Whole Foods in our town. They visited the store just two days after it opened on Saturday, September 17th and they were gushing over the burgers, saying how they are better than Shake Shacks! Sampling the new burger in town was on my mind for weeks until I finally arrived there on Wednesday, Oct., 14th. My son-in-law is a food service director by profession, and he and my daughter are both professional chefs. My son-in-law was so excited about the burger that he described it to me down to the smallest detail. (BTW, he ordered both the grass fed patty and the WFM blend patty and rated the blend better tasting, and with a better texture than the grass fed). Lastly, he told me; "even the bun was perfect, it was a toasted potato bun with a perfect burger-to-bun ratio". His description does not match the burger bun I was served... not even close. I was served the... "ut oh, we ran out of burger buns, go get some brioche rolls from the bakery to get us through the night" buns. Now, I can't prove this is what happened, but check out the autopsy shot below, showing the oversized, (horribly dry) roll I was served. It sucked every bit of moisture out of what could have been a great burger experience. I'm not going to belabor this, but the person taking my order really should've told me of the apparent substitution in order to give me (the customer) a chance to decide if I was okay with it or not. I pray this is not Whole Foods new choice of burger bun. Sadly, this burger only rates a 6/10 on the BC rating scale. Everyone's entitled to a bad day so stay tuned for my next review of the burger, because I will (of course), give the WF burger a second try.
Where: Valley Ridge Shopping Center 560 Valley Rd, Wayne, NJ What: Classic - Lettuce, tomato, onions, pickles, special sauce, American cheese. Comments: Something went wrong... My daughter and her family couldn't wait to get to the much anticipated opening of Whole Foods in our town. They visited the store just two days after it opened on Saturday, September 17th and they were gushing over the burgers, saying how they are better than Shake Shacks! Sampling the new burger in town was on my mind for weeks until I finally arrived there on Wednesday, Oct., 14th. My son-in-law is a food service director by profession, and he and my daughter are both professional chefs. My son-in-law was so excited about the burger that he described it to me down to the smallest detail. (BTW, he ordered both the grass fed patty and the WFM blend patty and rated the blend better tasting, and with a better texture than the grass fed). Lastly, he told me; "even the bun was perfect, it was a toasted potato bun with a perfect burger-to-bun ratio". His description does not match the burger bun I was served... not even close. I was served the... "ut oh, we ran out of burger buns, go get some brioche rolls from the bakery to get us through the night" buns. Now, I can't prove this is what happened, but check out the autopsy shot below, showing the oversized, (horribly dry) roll I was served. It sucked every bit of moisture out of what could have been a great burger experience. I'm not going to belabor this, but the person taking my order really should've told me of the apparent substitution in order to give me (the customer) a chance to decide if I was okay with it or not. I pray this is not Whole Foods new choice of burger bun. Sadly, this burger only rates a 6/10 on the BC rating scale. Everyone's entitled to a bad day so stay tuned for my next review of the burger, because I will (of course), give the WF burger a second try.
the store is cold amd robotic feeling , food staff and customer service staff sucks , the food is not fresh , i ordered something from the hot foods bar and the employee who served it to me to go ,gave it to me in foil that and left it mostly opened amd wrinkly ,when I went to customer service, they did nothing about it ,also the food handler was cross contaminating his gloves ,thisbwas my 1st and last time ever shopping to whole foods in wayne , I will stick with my whole foods in Paramus
Beautiful clean store, produce looked good, baked goods wow, easy to navigate, overall good experience. will definitely be back!!
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