If I could I would give zero stars. I ordered 2 drinks turned out she only rang me for one. Usually other Starbucks would allow me to skip the line because it wasn’t my bad, it was her bad! They said I would have to go back on line. Rude staff with no empathy.
Atmosphere: 1
Food: 1
Service: 1
S M
I asked for a small glass of water for my little kid and the lady was rude and said I had to buy it? When I asked her something else she just walked away. And the store was empty. So she wasn’t busy. Just plain rude. Wow. Even water now is a money business for Starbucks. Terrible. Shame on you Starbucks as a business to do that and make everything a money making business. No customer service.
Service: 1
Marianne Koch
I could understand if I went there during their peak hours. I was there around 10:00 and service was slow and one of the item was missed. They made good on the missed item, but that was another wait time
Atmosphere: 3
Food: 3
Service: 3
elijah mcglown
Terrible service, and the barista didn’t even shake my refreshers at all. When i asked him to remake it he just poured the contents into the shaker and shook it twice rather than 10 times. I am not satisfied. He was also not in the correct clothing , hoodie on with no apron or nametag. Won’t be returning smh.
Atmosphere: 1
Food: 1
Service: 1
Sara Rodriguez
The crew did not work together they showed no organization, causing service to be slow and with no attention to customer service.
Atmosphere: 3
Food: 3
Service: 2
Marcos Lopez
Coffee was extraordinary and was delicious I had the Cafe Americano 4x the espresso of regular cup of coffee usually I buy Carmel Latte. Today was new day
Atmosphere: 4
Food: 5
Service: 5
Amanda Berenguer
I just wanna say the 3 girls working there Sunday night 11/24/24 are very nice and I see that they work so hard, I got there right before they closed and saw how busy it got. They did what they had to, to push out everyone’s drinks and it was so smooth. Very hardworking people ! Great service.
Atmosphere: 5
Food: 4
Service: 5
Frank Tichenor
15 minutes waiting for a latte then it comes out half full for 7 bucks. FU Starbucks!
Andrea Gualpa
I asked the guy per favor of he can give me a straw and he throw it at me front of other customers.
Service: 1
Sona Murgai
The folks at the counter are rude!! As other reviews for this outlet have shared the same, I suggest that the staff at this starbucks outlet needs to be trained in basic customer service and politeness. Have not experienced this anywhere else.
HORRIBLE SERVICE. Looks like the staff is not getting any training there. Not only i spent 25 minutes waiting but they managed to mess up my order twice. Staff doesn’t even listen to you
Atmosphere: 1
Food: 1
Service: 1
Raymere Edwards
The Customer Service at the newly open one is bad. They don't even put your name on your Coffee. They put your stuff together. Also you still can't get a receipt for your purchase. This location needs better management.
Atmosphere: 5
Food: 5
Service: 1
Scott H
25 minutes for a black coffee. Staff all on their phones and talking to each other, while staring at crowd waiting. 1 slowly making drinks and other 3 standing around.
K-Drama Things
THE WORST CUSTOMER SERVICE EVER!!!! so the sb here just re-opened after closing for months. we ordered thru the app and respectfully asked for cream and stevia on the side bc there were no options in the app. then the guy who wears black glasses, has curly hair, and wears a white tshirt told us that we should ask for it in the cashier next time. without even knowing that we ordered thru the app?? all the staff are also chit chatting with each other even though they clearly have a rush and have a lot of drinks to do.
If I could I would give zero stars. I ordered 2 drinks turned out she only rang me for one. Usually other Starbucks would allow me to skip the line because it wasn’t my bad, it was her bad! They said I would have to go back on line. Rude staff with no empathy.
Atmosphere: 1
Food: 1
Service: 1
I asked for a small glass of water for my little kid and the lady was rude and said I had to buy it? When I asked her something else she just walked away. And the store was empty. So she wasn’t busy. Just plain rude. Wow. Even water now is a money business for Starbucks. Terrible. Shame on you Starbucks as a business to do that and make everything a money making business. No customer service.
Service: 1
I could understand if I went there during their peak hours. I was there around 10:00 and service was slow and one of the item was missed. They made good on the missed item, but that was another wait time
Atmosphere: 3
Food: 3
Service: 3
Terrible service, and the barista didn’t even shake my refreshers at all. When i asked him to remake it he just poured the contents into the shaker and shook it twice rather than 10 times. I am not satisfied. He was also not in the correct clothing , hoodie on with no apron or nametag. Won’t be returning smh.
Atmosphere: 1
Food: 1
Service: 1
The crew did not work together they showed no organization, causing service to be slow and with no attention to customer service.
Atmosphere: 3
Food: 3
Service: 2
Coffee was extraordinary and was delicious I had the Cafe Americano 4x the espresso of regular cup of coffee usually I buy Carmel Latte. Today was new day
Atmosphere: 4
Food: 5
Service: 5
I just wanna say the 3 girls working there Sunday night 11/24/24 are very nice and I see that they work so hard, I got there right before they closed and saw how busy it got. They did what they had to, to push out everyone’s drinks and it was so smooth. Very hardworking people ! Great service.
Atmosphere: 5
Food: 4
Service: 5
15 minutes waiting for a latte then it comes out half full for 7 bucks. FU Starbucks!
I asked the guy per favor of he can give me a straw and he throw it at me front of other customers.
Service: 1
The folks at the counter are rude!!
As other reviews for this outlet have shared the same, I suggest that the staff at this starbucks outlet needs to be trained in basic customer service and politeness. Have not experienced this anywhere else.
Atmosphere: 4
Food: 4
Service: 1
Restaurantji Recommends
the baristas are so kind!
Atmosphere: 5
Food: 5
Service: 5
HORRIBLE SERVICE. Looks like the staff is not getting any training there. Not only i spent 25 minutes waiting but they managed to mess up my order twice. Staff doesn’t even listen to you
Atmosphere: 1
Food: 1
Service: 1
The Customer Service at the newly open one is bad. They don't even put your name on your Coffee. They put your stuff together. Also you still can't get a receipt for your purchase. This location needs better management.
Atmosphere: 5
Food: 5
Service: 1
25 minutes for a black coffee. Staff all on their phones and talking to each other, while staring at crowd waiting. 1 slowly making drinks and other 3 standing around.
THE WORST CUSTOMER SERVICE EVER!!!! so the sb here just re-opened after closing for months. we ordered thru the app and respectfully asked for cream and stevia on the side bc there were no options in the app. then the guy who wears black glasses, has curly hair, and wears a white tshirt told us that we should ask for it in the cashier next time. without even knowing that we ordered thru the app?? all the staff are also chit chatting with each other even though they clearly have a rush and have a lot of drinks to do.
Atmosphere: 1
Food: 4
Service: 1
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