Whoever H is thank you so much! I’m 39 weeks pregnant and not an avid coffee drinker but I called the store and told them I placed a DoorDash order and I just wanted EXTRAAAAA CARAMEL and icee coffee lol. He made it himself and with so much love . Totally recommend <3
Silvana M
There is a older lady in the mornings, her attitude is unbelievable. She looks like she doesnt want to be there . They should hire people with better attitude. Very bad service. 👎
Food: 3
Service: 1
Cassie
This was my go to starbucks up until this morning. I had ordered a chestnut praline cream and when I arrived to pick up my order, they had made me a Frappuccino. When I told them the order was wrong, they told me that if I had read the label on the cup that it said Frappuccino, which it did not. And they then proceed to tell me that I ordered the drink wrong, which is incorrect because I reordered my previous order on the app, which was a chestnut praline creme. Customer service is sub par, to say the least, and this is unfortunately not the first time they have messed up my order :(
Atmosphere: 4
Food: 3
Service: 2
Jes R
I ordered a vanilla chai latte and when i went to drink it the label says "no chai" under vanilla syrup so I was basically given hot water and steamed milk with a splash of vanilla. Who in the world would pay $7.50 for water with milk? And if they didn't have chai for some reason CANCEL THE ORDER I'm sick and all i wanted was something hot to drink I am extremely frustrated and of course you can't get them on a phone. So annoyed.
V
I ordered my drink a few minutes ahead through the mobile app for drive-thru pickup, anticipating a line. When I arrived, there wasn’t a line, so I informed the employee at the speaker that I had a pickup order. I was directed to the pickup window, where I was met with a comment that I should have given more time for my order to be prepared.
As someone who also works in the service industry, I understand how demanding it can be, and I always strive to be patient, polite, and to show appreciation for the staff. That’s why I was taken aback by the tone and implication that my actions were inconsiderate. I apologized for the inconvenience, thanked the staff, and went on my way.
While I understand that timing and order flow can be challenging, I felt the way this was communicated could have been more respectful. If I had ordered at the speaker, the preparation time would have been the same or even less.
Atmosphere: 1
Food: 4
Service: 1
Jessy Amane
Great outdoor seating area ans spacious inside.
Atmosphere: 5
Service: 5
Dillon
If you're coming here to try and get some work done, forget it. They like to blast Disney musicals over the speakers at this location, at the expense of everyone else. May as well just play Baby Shark and drive out your customers even faster. No wonder it's empty inside...
Also the older blonde lady arrogantly said "You're welcome" before I even had the chance to thank her... Automatic no tip for that. Rude and obnoxious employees. Shame!
At least there's gender neutral bathrooms! Thank God.
Atmosphere: 1
Service: 1
Fernando
It has a drive-thru :)
Atmosphere: 5
Food: 5
Service: 5
cecilia ballardo bernal
Bad attention or greeting
Daniella Mandara
absolutely love this location, every morning i drive from waneque to wayne for this specific location. makes drinks properly and sweet staff (morning staff)
Excellent service, nice and cool environment , lovely music , extremely delicious coffee
Atmosphere: 5
Food: 5
Service: 5
Karen Goldsmith
Updated:
The shorter, older woman with curly hair is really impolite. She constantly interrupts you with snide remarks, even while you're trying to give your order. She then becomes irrational and says, "You have an attitude." Every single comment about her being rude is correct. Also, the food and drinks are horrible.
Atmosphere: 2
Food: 2
Service: 1
Tony Ortiz
"Emma" the batista is always on point with my vanilla latte, always great service
Whoever H is thank you so much! I’m 39 weeks pregnant and not an avid coffee drinker but I called the store and told them I placed a DoorDash order and I just wanted EXTRAAAAA CARAMEL and icee coffee lol. He made it himself and with so much love . Totally recommend <3
There is a older lady in the mornings, her attitude is unbelievable. She looks like she doesnt want to be there . They should hire people with better attitude. Very bad service. 👎
Food: 3
Service: 1
This was my go to starbucks up until this morning. I had ordered a chestnut praline cream and when I arrived to pick up my order, they had made me a Frappuccino. When I told them the order was wrong, they told me that if I had read the label on the cup that it said Frappuccino, which it did not. And they then proceed to tell me that I ordered the drink wrong, which is incorrect because I reordered my previous order on the app, which was a chestnut praline creme. Customer service is sub par, to say the least, and this is unfortunately not the first time they have messed up my order :(
Atmosphere: 4
Food: 3
Service: 2
I ordered a vanilla chai latte and when i went to drink it the label says "no chai" under vanilla syrup so I was basically given hot water and steamed milk with a splash of vanilla. Who in the world would pay $7.50 for water with milk? And if they didn't have chai for some reason CANCEL THE ORDER I'm sick and all i wanted was something hot to drink I am extremely frustrated and of course you can't get them on a phone. So annoyed.
I ordered my drink a few minutes ahead through the mobile app for drive-thru pickup, anticipating a line. When I arrived, there wasn’t a line, so I informed the employee at the speaker that I had a pickup order. I was directed to the pickup window, where I was met with a comment that I should have given more time for my order to be prepared.
As someone who also works in the service industry, I understand how demanding it can be, and I always strive to be patient, polite, and to show appreciation for the staff. That’s why I was taken aback by the tone and implication that my actions were inconsiderate. I apologized for the inconvenience, thanked the staff, and went on my way.
While I understand that timing and order flow can be challenging, I felt the way this was communicated could have been more respectful. If I had ordered at the speaker, the preparation time would have been the same or even less.
Atmosphere: 1
Food: 4
Service: 1
Great outdoor seating area ans spacious inside.
Atmosphere: 5
Service: 5
If you're coming here to try and get some work done, forget it. They like to blast Disney musicals over the speakers at this location, at the expense of everyone else. May as well just play Baby Shark and drive out your customers even faster. No wonder it's empty inside...
Also the older blonde lady arrogantly said "You're welcome" before I even had the chance to thank her... Automatic no tip for that. Rude and obnoxious employees. Shame!
At least there's gender neutral bathrooms! Thank God.
Atmosphere: 1
Service: 1
It has a drive-thru :)
Atmosphere: 5
Food: 5
Service: 5
Bad attention or greeting
absolutely love this location, every morning i drive from waneque to wayne for this specific location. makes drinks properly and sweet staff (morning staff)
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It has a drive-thru :)
Atmosphere: 5
Food: 5
Service: 5
Excellent service, nice and cool environment , lovely music , extremely delicious coffee
Atmosphere: 5
Food: 5
Service: 5
Updated:
The shorter, older woman with curly hair is really impolite. She constantly interrupts you with snide remarks, even while you're trying to give your order. She then becomes irrational and says, "You have an attitude." Every single comment about her being rude is correct. Also, the food and drinks are horrible.
Atmosphere: 2
Food: 2
Service: 1
"Emma" the batista is always on point with my vanilla latte, always great service
Atmosphere: 5
Food: 5
Service: 5
What Starbucks don't participate in Nurses Week?!
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