quite literally the WORST starbucks i’ve ever been to. i already don’t have the biggest liking towards the franchise, but the fact that every time i have walked into this store they haven’t been able to simply do their jobs CORRECTLY.. baffles me. literally TERRIBLE.
Vinny Morello
Great consistency
Atmosphere: 5
Food: 5
Service: 5
david
Got food poisoning from a hot chocolate, was painfully sick for the next 12 hours immediately after consuming. Never coming here again
Vicki J O'Grady Longo
Great spot for a cup of coffee! Or a flat white! Or a latte
Atmosphere: 5
Food: 5
Service: 5
Dr. Erdal OZKAYA
Your usual Starbucks
Atmosphere: 4
Food: 4
Service: 4
Marybeth Paz
We went at 3:30 in the morning for the bear cup drop, but by the time the store opened at 4:30, they were already bought by employees. When you’re first at the store and first on line, this is absolutely ridiculous. Also to be told that there were no more like they hadn’t just sold them to the employees . We saw it. Wow! False advertising in my opinion. To say the employees say they don’t have anymore bear cups while watching them buy it in front of you is bad customer service.
Service: 1
Wen
Subject: Unacceptable Service Experience
I recently visited this location with my niece, and we had an extremely disappointing experience. We stood at the counter for over 10 minutes — and we were the only customers there — yet not a single employee acknowledged us or offered to help.
One staff member was organizing cookies while others stood around talking instead of serving us. When two new customers walked in, they were helped right away while we were still waiting.
This experience felt disrespectful and discriminatory. No customer should be ignored or treated as less important. Management needs to take this seriously and hold the staff accountable — it’s unacceptable for employees to ignore customers and fail to do their jobs.
I hope proper action is taken so that future customers don’t experience the same lack of professionalism and courtesy.
Atmosphere: 1
Food: 1
Service: 1
Cindy Shinn
I went here this morning and ordered three drinks at the DT, when I got to the window I realized I forgot to order a muffin. I asked the guy at the window if he could add a muffin to which he immediately responded to me no we cant do that, its policy. Mind you I hadn't paid yet nor were my drinks ready. I told him its just a muffin you can't grab it real quick and again he told me the same thing, then I asked to speak to his manager and she again told me the same thing, I admit I was frustrated because now we are going on two minutes where my drinks still weren't ready, I had not paid, and we are still talking about a muffin that they could have grabbed me in 20 seconds. The manager tells me she didnt appreciate MY attitude 🤷♀️ and finally got my miracle muffin for me. I did tell her not to speak to me about my attitude. Its so unprofessional to speak to a customer that way. If you are in customer service then just do the right thing I was not asking for a breakfast sandwich or another drink which might have took some time. I was asking for a ready made item and with a little human decency this did not even have to be an issue. Not my first time having an issue here. Do better wayne drive through team. No one wants to deal with that on a Sunday morning!
Service: 1
Red Hawk Tech
Slow drive thru service. Average 10 minutes every day for a hot coffee and breakfast sandwich. Other than that, the staff are awesome and so is everything else. The only ding is the speed of the drive thru.
Atmosphere: 5
Food: 5
Service: 3
RAIDA NAZ
Just 1 person working for busy drive-thru and inside. Very slow service. Wanted a brownie which they didn’t have available, which cafe doesn’t have a brownie that too in a day? And also wanted order salted caramel mocha which wasn’t available too. I asked them to make one of the cold drinks in decaf because i am pregnant, they said it wont be possible. Not coming back in this location!
Oder a caramel ribbon crunch frapp and it was nasty it tasted like ice water no caramel did not taste like nothing and took long to receive my order waste of money
Food: 1
Mick Haley
It’s 6:30am. Site says open at 6 am. But no one is taking orders, this is my dilemma, Starbucks, can you hire me so I can show you customer service with punctuality?
Sarah
There was a deal for free cold foam and I asked to confirm this. Yet they still charged me for cold foam. On top of that there was barely any coffee in the actual drink. I paid $9 for a couple sips
quite literally the WORST starbucks i’ve ever been to. i already don’t have the biggest liking towards the franchise, but the fact that every time i have walked into this store they haven’t been able to simply do their jobs CORRECTLY.. baffles me. literally TERRIBLE.
Great consistency
Atmosphere: 5
Food: 5
Service: 5
Got food poisoning from a hot chocolate, was painfully sick for the next 12 hours immediately after consuming. Never coming here again
Great spot for a cup of coffee! Or a flat white! Or a latte
Atmosphere: 5
Food: 5
Service: 5
Your usual Starbucks
Atmosphere: 4
Food: 4
Service: 4
We went at 3:30 in the morning for the bear cup drop, but by the time the store opened at 4:30, they were already bought by employees. When you’re first at the store and first on line, this is absolutely ridiculous. Also to be told that there were no more like they hadn’t just sold them to the employees . We saw it. Wow! False advertising in my opinion.
To say the employees say they don’t have anymore bear cups while watching them buy it in front of you is bad customer service.
Service: 1
Subject: Unacceptable Service Experience
I recently visited this location with my niece, and we had an extremely disappointing experience. We stood at the counter for over 10 minutes — and we were the only customers there — yet not a single employee acknowledged us or offered to help.
One staff member was organizing cookies while others stood around talking instead of serving us. When two new customers walked in, they were helped right away while we were still waiting.
This experience felt disrespectful and discriminatory. No customer should be ignored or treated as less important. Management needs to take this seriously and hold the staff accountable — it’s unacceptable for employees to ignore customers and fail to do their jobs.
I hope proper action is taken so that future customers don’t experience the same lack of professionalism and courtesy.
Atmosphere: 1
Food: 1
Service: 1
I went here this morning and ordered three drinks at the DT, when I got to the window I realized I forgot to order a muffin. I asked the guy at the window if he could add a muffin to which he immediately responded to me no we cant do that, its policy. Mind you I hadn't paid yet nor were my drinks ready. I told him its just a muffin you can't grab it real quick and again he told me the same thing, then I asked to speak to his manager and she again told me the same thing, I admit I was frustrated because now we are going on two minutes where my drinks still weren't ready, I had not paid, and we are still talking about a muffin that they could have grabbed me in 20 seconds. The manager tells me she didnt appreciate MY attitude 🤷♀️ and finally got my miracle muffin for me. I did tell her not to speak to me about my attitude. Its so unprofessional to speak to a customer that way. If you are in customer service then just do the right thing I was not asking for a breakfast sandwich or another drink which might have took some time. I was asking for a ready made item and with a little human decency this did not even have to be an issue. Not my first time having an issue here. Do better wayne drive through team. No one wants to deal with that on a Sunday morning!
Service: 1
Slow drive thru service. Average 10 minutes every day for a hot coffee and breakfast sandwich. Other than that, the staff are awesome and so is everything else. The only ding is the speed of the drive thru.
Atmosphere: 5
Food: 5
Service: 3
Just 1 person working for busy drive-thru and inside. Very slow service. Wanted a brownie which they didn’t have available, which cafe doesn’t have a brownie that too in a day? And also wanted order salted caramel mocha which wasn’t available too. I asked them to make one of the cold drinks in decaf because i am pregnant, they said it wont be possible. Not coming back in this location!
Atmosphere: 4
Food: 3
Service: 1
Restaurantji Recommends
Always get my coffee perfect and super nice
Good coffee overpriced.
Atmosphere: 3
Food: 3
Service: 3
Oder a caramel ribbon crunch frapp and it was nasty it tasted like ice water no caramel did not taste like nothing and took long to receive my order waste of money
Food: 1
It’s 6:30am. Site says open at 6 am. But no one is taking orders, this is my dilemma, Starbucks, can you hire me so I can show you customer service with punctuality?
There was a deal for free cold foam and I asked to confirm this. Yet they still charged me for cold foam. On top of that there was barely any coffee in the actual drink. I paid $9 for a couple sips
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