Very unprofessional. Waited at the front to be seated but we were ignored. We will never go back there again. Very terrible customer service.and the host is very untidy.
Atmosphere: 1
Service: 1
XK M-A
Amazing place with amazing food and service, 10 out of 10. Would absolutely go again.
Atmosphere: 5
Food: 5
Service: 5
Thomas R. Ortiz
Getting expensive to eat here.
Atmosphere: 4
Food: 4
Service: 3
Ayesha Dowsey
Ordered the Jamaican jerk shrimp to go more chicken then shrimp chicken was not supposed to be in the meal
Atmosphere: 3
Food: 1
Service: 3
John
Yeah this totally melted in the microwave all this and a cheesecake small slice $31. The cheesecake was also dissapointing and very dried up what happened to this company ???
Food: 3
Service: 3
cedric n
Deserts galore... cheesecake's are plentiful...service was good and exceptional
Atmosphere: 5
Food: 5
Service: 5
Hunter White
Why offer curbside if nobody brings it out?
Atmosphere: 2
Food: 3
Service: 1
Maria Lopes-Anastasi
The food tasted good but an hour later I was sick. Not eat the salmon.
The food and service are exceptional at this location! Bella was our server and she was very kind and attentive. I ordered the steak medallions and the steak was cooked perfectly medium. I will be returning to this location.
Atmosphere: 5
Food: 5
Service: 5
Dannie Flowers
Had some kind of grill chicken sandwich, was not to happy with it. Think I ordered the wrong thing this time. Over all I have had some really good meals at Cheesecake Factory ( Menlo Park)
Atmosphere: 3
Food: 2
Service: 4
courtney nicholson-james
They had me my mom and son wait from 620 pm until 710 to get a water and menu we got a salad and flat bread to split we didn’t get out until 810 the grilled chicken was ice cold and took forever talked to the manager Cole who basically said we should have said something at the begining how when the food come towards the end he offered us a piece of cheesecake that was just thrown in the box again warm not good we went to speak with him again and he was defensive and changed his name to the general managers as his we said your name is Cole he said no it’s not I eat at the Cheesecake Factory every time I come to the states and thia was thw worst experience I’ve had in the last 10 years very annoyed
Atmosphere: 1
Food: 1
Service: 1
Joyce Warner
My waiter was awesome and very accommodating! My family and I had an excellent time!
The fish was tender and flavorful.
Very unprofessional. Waited at the front to be seated but we were ignored. We will never go back there again. Very terrible customer service.and the host is very untidy.
Atmosphere: 1
Service: 1
Amazing place with amazing food and service, 10 out of 10. Would absolutely go again.
Atmosphere: 5
Food: 5
Service: 5
Getting expensive to eat here.
Atmosphere: 4
Food: 4
Service: 3
Ordered the Jamaican jerk shrimp to go more chicken then shrimp chicken was not supposed to be in the meal
Atmosphere: 3
Food: 1
Service: 3
Yeah this totally melted in the microwave all this and a cheesecake small slice $31. The cheesecake was also dissapointing and very dried up what happened to this company ???
Food: 3
Service: 3
Deserts galore... cheesecake's are plentiful...service was good and exceptional
Atmosphere: 5
Food: 5
Service: 5
Why offer curbside if nobody brings it out?
Atmosphere: 2
Food: 3
Service: 1
The food tasted good but an hour later I was sick. Not eat the salmon.
Atmosphere: 3
Food: 1
Service: 2
The food was very delicious
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food and service are exceptional at this location! Bella was our server and she was very kind and attentive. I ordered the steak medallions and the steak was cooked perfectly medium. I will be returning to this location.
Atmosphere: 5
Food: 5
Service: 5
Had some kind of grill chicken sandwich, was not to happy with it. Think I ordered the wrong thing this time. Over all I have had some really good meals at Cheesecake Factory ( Menlo Park)
Atmosphere: 3
Food: 2
Service: 4
They had me my mom and son wait from 620 pm until 710 to get a water and menu we got a salad and flat bread to split we didn’t get out until 810 the grilled chicken was ice cold and took forever talked to the manager Cole who basically said we should have said something at the begining how when the food come towards the end he offered us a piece of cheesecake that was just thrown in the box again warm not good we went to speak with him again and he was defensive and changed his name to the general managers as his we said your name is Cole he said no it’s not I eat at the Cheesecake Factory every time I come to the states and thia was thw worst experience I’ve had in the last 10 years very annoyed
Atmosphere: 1
Food: 1
Service: 1
My waiter was awesome and very accommodating! My family and I had an excellent time!
Atmosphere: 5
Food: 5
Service: 5
Great service and great food
Atmosphere: 5
Food: 5
Service: 5
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