My family and I have attempted to order takeout from Yardhouse Willbrook location.
A little bit of background, my family’s average take out order is An average of $250. The last four attempts We’ve had overcooked food, Undercooked food, Missing item, And poor Service time. Today was no different- We order $250 worth of takeout was told to arrive at 6:15 and the double park. We did, At 6:24 we reminded them that we are outside, At 6:35 we asked to hold up, We called from the car again at 6:47 and was told waiting on chicken things And finally at 6:58 I interrupted. Please understand it wasn’t just the waiting, It was that no one cared, No one said park the car come in have a drink maybe an appetiter. They just let me wait! In the past, they’ve offered a discount card or two. Rejected the card The adjustment to the bill I wanted It right. The order to be right, The pick up time to be honored, And the staff have to be Courteous. I will stay away And keep my $250 bill moving forward. I asked my card not be charged- my family and I had cereal for dinner instead. Yardhouse - Sucks!
Atmosphere: 1
Food: 1
Service: 1
Julia Cupo
Went to yard house tonight . Great place but no atmosphere for the holidays . Every Restaurant you go to is decorated & fun .It's no joy , fun, why would you stop decorating your place . People enjoy the Xmas Decor & it's makes people feel more festive & want to drink , eat & enjoy .Big mistake not to decorate.
Atmosphere: 2
Food: 5
Service: 5
Patrick Buster
Love this location. Never had a bad experience at Yard house from NJ all the way to Texas.
Garrett
My wife and my daughter were all VERY HAPPY and pleased. The service was top notch. The food was all excellent. The wings were incredible. The yard of beer is crazy. This is definitely my new favorite place to come to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Yamilet Martinez
The beers were very cold 10 out of 10, the food goes without saying we ordered roast beef tacos 10 out of 10. Steak bowl 10 out of 10 pizza for my daughter and delicious and good and the chicken wings omg. I really recommend it with closed eyes. The attention was the best, the waiter was Miguel and he was very attentive and helpful, he helps you with what you need and he always comes and tells you that if you are okay, other restaurants should have a waiter like him.
Atmosphere: 5
Service: 5
Jamar Jones
Great food and ambiance, just very long wait times.
Atmosphere: 4
Food: 5
Service: 3
Rahul Gandhi
Simple dinner
Dena H.
We came in here for a quick bite and ordered nachos and drinks. The nachos were okay, they were a little too much on the tomatoe side with the sauce which we weren’t a fan of.
Atmosphere: 5
Food: 4
Service: 5
S C
Great food and service! Julia was an excellent server and I appreciated the birthday dessert!!
Atmosphere: 5
Food: 5
Service: 5
Christine Martinetti
Can't say enough good things about this place. Great family atmosphere. Food and service is always wonderful.
Dietary restrictions: Many gluten free options as well as dairy free
Kid-friendliness: Very kid friendly. Great kids menu
The Yard House in Wayne isn't just a restaurant--it's a happy hour destination that perfectly balances energetic atmosphere with good food and drink offerings. From the moment you walk in, you're greeted by an electric ambiance
The space hits that sweet spot between sports bar excitement and modern restaurant sophistication. Multiple TVs, while the sprawling bar area creates a social, welcoming environment. It's the kind of place where after-work crowds mix seamlessly with casual diners, creating a dynamic and inclusive atmosphere.
Whether you're unwinding after work, catching up with friends, or just looking to enjoy some top-notch food and drinks at a great price, this spot delivers.
Ps. Service can be slow during peak hours
Cheers to those perfect post-work moments
Atmosphere: 5
Food: 5
Service: 3
Dan San
Not fresh draft beer. Had better elsewhere. Food is best not compared. Oily type of Street fare without the taste, which is hard to do imo.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Ahi Tuna, Chicken Wings
David Gomez
Took a while to get seated, then felt rushed.
Atmosphere: 4
Food: 3
Service: 3
Joseph Dachisen
Visited the Willowbrook NJ location. Our server, Manny, was phenomenal. Could not ask for a better overall experience. Give that man a promotion.
Atmosphere: 5
Food: 5
Service: 5
Kyannah Millar
I never thought I’d have to write a bad review for this place. I’ve ordered takeout from here many times without issues, but yesterday was different. I called to order a pepperoni pizza, waited the usual 15 minutes, and then went in to pick it up.
When I walked in, a woman at the front greeted me and asked if someone was helping me. I told her I had called in a takeout order. She acknowledged it, carried some boxes to the kitchen, and left me waiting, which I didn’t mind at first.
However, the problem started when her colleague came to the front and began helping people who arrived after me, completely ignoring that I was standing right there. I thought this was rude, so I waited to see if she’d acknowledge me, but she continued to help a total of three other customers who came in after me.
After about 8 minutes, the first woman returned—without my food. The whole time, I assumed she had gone to get my order. She still didn’t say anything, so I continued waiting. Then, a small family walked in behind me, and she immediately greeted them, asking where they’d like to sit, while I was still right there.
At this point, I interrupted her to tell her that the entire experience had been unacceptable and that they could keep my food. She responded that she had asked earlier if someone was helping me, and I had told her yes. I was honestly shocked—how could she think someone else was helping me when she was the only person I’d spoken to?
About an hour later, I received a call from the restaurant asking if I was still coming to pick up my food. I politely explained the situation and let them know I would no longer be dining or ordering from them.
My family and I have attempted to order takeout from Yardhouse Willbrook location.
A little bit of background, my family’s average take out order is An average of $250. The last four attempts We’ve had overcooked food, Undercooked food, Missing item, And poor Service time. Today was no different- We order $250 worth of takeout was told to arrive at 6:15 and the double park. We did, At 6:24 we reminded them that we are outside, At 6:35 we asked to hold up, We called from the car again at 6:47 and was told waiting on chicken things And finally at 6:58 I interrupted. Please understand it wasn’t just the waiting, It was that no one cared, No one said park the car come in have a drink maybe an appetiter. They just let me wait! In the past, they’ve offered a discount card or two. Rejected the card The adjustment to the bill I wanted It right. The order to be right, The pick up time to be honored, And the staff have to be Courteous. I will stay away And keep my $250 bill moving forward. I asked my card not be charged- my family and I had cereal for dinner instead. Yardhouse - Sucks!
Atmosphere: 1
Food: 1
Service: 1
Went to yard house tonight . Great place but no atmosphere for the holidays . Every Restaurant you go to is decorated & fun .It's no joy , fun, why would you stop decorating your place . People enjoy the Xmas Decor & it's makes people feel more festive & want to drink , eat & enjoy .Big mistake not to decorate.
Atmosphere: 2
Food: 5
Service: 5
Love this location. Never had a bad experience at Yard house from NJ all the way to Texas.
My wife and my daughter were all VERY HAPPY and pleased. The service was top notch. The food was all excellent. The wings were incredible. The yard of beer is crazy. This is definitely my new favorite place to come to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
The beers were very cold 10 out of 10, the food goes without saying we ordered roast beef tacos 10 out of 10. Steak bowl 10 out of 10 pizza for my daughter and delicious and good and the chicken wings omg. I really recommend it with closed eyes. The attention was the best, the waiter was Miguel and he was very attentive and helpful, he helps you with what you need and he always comes and tells you that if you are okay, other restaurants should have a waiter like him.
Atmosphere: 5
Service: 5
Great food and ambiance, just very long wait times.
Atmosphere: 4
Food: 5
Service: 3
Simple dinner
We came in here for a quick bite and ordered nachos and drinks. The nachos were okay, they were a little too much on the tomatoe side with the sauce which we weren’t a fan of.
Atmosphere: 5
Food: 4
Service: 5
Great food and service! Julia was an excellent server and I appreciated the birthday dessert!!
Atmosphere: 5
Food: 5
Service: 5
Can't say enough good things about this place. Great family atmosphere. Food and service is always wonderful.
Dietary restrictions: Many gluten free options as well as dairy free
Kid-friendliness: Very kid friendly. Great kids menu
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The Yard House in Wayne isn't just a restaurant--it's a happy hour destination that perfectly balances energetic atmosphere with good food and drink offerings. From the moment you walk in, you're greeted by an electric ambiance
The space hits that sweet spot between sports bar excitement and modern restaurant sophistication. Multiple TVs, while the sprawling bar area creates a social, welcoming environment. It's the kind of place where after-work crowds mix seamlessly with casual diners, creating a dynamic and inclusive atmosphere.
Whether you're unwinding after work, catching up with friends, or just looking to enjoy some top-notch food and drinks at a great price, this spot delivers.
Ps. Service can be slow during peak hours
Cheers to those perfect post-work moments
Atmosphere: 5
Food: 5
Service: 3
Not fresh draft beer. Had better elsewhere.
Food is best not compared. Oily type of Street fare without the taste, which is hard to do imo.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Ahi Tuna, Chicken Wings
Took a while to get seated, then felt rushed.
Atmosphere: 4
Food: 3
Service: 3
Visited the Willowbrook NJ location. Our server, Manny, was phenomenal. Could not ask for a better overall experience. Give that man a promotion.
Atmosphere: 5
Food: 5
Service: 5
I never thought I’d have to write a bad review for this place. I’ve ordered takeout from here many times without issues, but yesterday was different. I called to order a pepperoni pizza, waited the usual 15 minutes, and then went in to pick it up.
When I walked in, a woman at the front greeted me and asked if someone was helping me. I told her I had called in a takeout order. She acknowledged it, carried some boxes to the kitchen, and left me waiting, which I didn’t mind at first.
However, the problem started when her colleague came to the front and began helping people who arrived after me, completely ignoring that I was standing right there. I thought this was rude, so I waited to see if she’d acknowledge me, but she continued to help a total of three other customers who came in after me.
After about 8 minutes, the first woman returned—without my food. The whole time, I assumed she had gone to get my order. She still didn’t say anything, so I continued waiting. Then, a small family walked in behind me, and she immediately greeted them, asking where they’d like to sit, while I was still right there.
At this point, I interrupted her to tell her that the entire experience had been unacceptable and that they could keep my food. She responded that she had asked earlier if someone was helping me, and I had told her yes. I was honestly shocked—how could she think someone else was helping me when she was the only person I’d spoken to?
About an hour later, I received a call from the restaurant asking if I was still coming to pick up my food. I politely explained the situation and let them know I would no longer be dining or ordering from them.
Atmosphere: 2
Food: 4
Service: 1
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