Dunkin'
235 NJ-73, West Berlin
(856) 768-4488
Recent Reviews
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Hands down best location in South Jersey. I have been coming here almost every morning for probably a year now, maybe even close to two. Never a bad order, customer service is outstanding, location is very clean. I see other negative reviews and i am shocked. The AM staff has everything on point. I have even stopped a few times in the afternoon and again perfect on everything! I go out of my way just to stop here because it makes all the difference!
Atmosphere: 5
Food: 5
Service: 5
Very friendly and helpful man waited on us.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
I've had a wonderful experience in the morning. The one girl who works the window is super nice and sweet and even gave my dog a munchkin. I just tried going there today. I waiting at the drive thru for a few minutes; I kept saying hello hello ... nothing . Honked my horn... nothing. I pull up to go inside and a girl waves her hand at me to not come in. They close at 7. It was 6:40 when I got there. I understand they need to close but there are 20 minutes. That is plenty of time to get me my cold brew. Unbelievable. At least tell me through the drive thru you're closing early instead of ignoring me. Very unprofessional and rude.
Service: 1
I go here all the time when I have a vehicle they make my coffee
Atmosphere: 5
Food: 5
Service: 5
Workers are the rudest people and don’t even understand or try to understand you I mobile ordered something a head of time and paid already they were confused and made me pay again and kept saying check the receipt then they made my coffee awful and didn’t add sweetener DO NOT GO HERE
This was the worst service I've ever seen at a drive thru. The worker on the speaker was so salty and rude for no reason. Don't catch me ever coming back to this Dunkin.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Iced Latte
This place is always closing early. Pay that man an hour extra to clean up and keep food AVAILABLE till 8pm closing time. This is ridiculous and I'm definitely reporting to corporate or business bureau. My coffee wasn't even good either. Every other Dunkin makes it right except this one because they be in a rush. Don't like it. I was hungry. Didn't even offer a donut as he seen I was upset already, wanted to argue with me over customer service SATISFACTION.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Iced Latte, Bagels, Wake
I stop at Dunkin at 7 PM. The sign says it’s close at 8 PM and he refused to let me in.
Service: 1
Zero stars. Doors were locked. Drive thru only. Could not get service. 2 people were staffing the place. It took 15 minutes + and I still couldn't get my
Atmosphere: 1
Service: 1
Guy refused to give me my card when I asked twice for it, he was trying to charge me for something extra that I did not get(whipped cream) the mamanager comes over to help the situation and said to give card back( he was nice) the other guy was laughing in my face about it too. Now I have a charge on my card for the order twice, and not just the extra he claimed I owed. Also one time saw a hair in my coffee, and their place is dirty. Indian guy at the window taking the money is rude, and one time tried not giving me change because he tried putting it in the tip jar, I said no that’s $5, I’d like it back please.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great Coffee
Watered down coffee every time I go! Every single time! Stop stretching the coffee! Yuck!
Ok Dunkin not the worst not the best
Worst service and food of any DD on earth, horrific!
They very ignorant
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