Pancheros Mexican Grill - West Berlin

The food is amazing, I recommend it 10 out of 10 for everything. This the best service I've gotten. Amazing food, amazing workers, amazing atmosphere

Atmosphere: 5

Food: 5

Service: 5

The staff is very friendly and the quality of the food is delicious. I recommend this restaurant, very delicious.

Atmosphere: 5

Food: 5

Service: 5

Good Service friendly staff, and reasonable prices, the managers are very friendly.

Atmosphere: 5

Food: 5

Service: 5

Some of the best burritos around, super awesome staff and great environment!

Atmosphere: 5

Food: 5

Service: 5

Staff pleasant, food good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Nice dining room. The service can be slow because the pickup and delivery orders are made in the same line as the in person orders. Food has always been fresh in my experience, and the prices are a bit lower than other locations I frequent.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Burrito Bowl, Queso

Picked up my online order ($25) for a burrito and bowl. Returned home to find no protein in either of the items and half the ingredients missing. Called back for a refund, was met with extreme hostility, was told to DRIVE my order back for them to check and get my refund. Then the guy hung up. Called back and the dude was screaming for literally no reason. Awful service and will NEVER return.

Atmosphere: 1

Food: 1

Service: 1

First timer here. My wife and I got the chicken bowl. She got hers with the pinto beans, and I got the black beans. I tasted hers and immediately regretted my decision. NOT that the black beans were bad by any means! I enjoyed my meal, dgmw. But it was something about those pinto beans that took her bowl to the next lvl! What is it? Idk but I know I'm getting that every time now. Thanks for the meal!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Better than Chipotle any day!

Atmosphere: 4

Food: 5

Service: 5

I can’t stay out this place one of my favorite places to go to.. if I can go here everyday I will the service is nice and friendly..

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl, Quesadilla

Consistency in taste. Timeliness in service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Came here with my friend and I believe the woman who served was Maggy and she was really sweet and was smiling the whole time. Great customer service.

Atmosphere: 5

Food: 5

Service: 5

Don't know if it's changed owners but the food is aweful and such a small amount anymore . The last 2 times I was there the food tasted aweful and bland. Will never go there again. The girls didn't speak English. So they didn't understand when I asked a few questions.

Good food, I wish they had brown rice. Guacamole is best here.

Atmosphere: 4

Food: 4

Service: 4

Charged me for a chicken bowl when I got a chicken burrito. Charged me seperatly for a side of queso which was $4 but when I got it on the burrito there was no charge? Makes no sense. Employees barely speak english and the guy ringing everyone up has no idea what he's doing and has no sense of customer service what so ever.

Atmosphere: 4

Food: 4

Service: 1