I dislike it when no crowd, no li e and wgen you want to change your order and mode of payment order taker would say I cannot change it. I wish I cancelled my order. This is sheer laziness. The order taker needs to be sent.back to the training room.
Service: 1
Keith Roberts
Ok so I have been going to this DD for years, but the service has gotten markedly worse in the last year or so. They consistantly mess up my orders, which are not complcated to begin with. Doughtnuts with no sprinkles? Yep, got 'em with sprinkles. Egg & cheese wake up wrap? Yep, got it with bacon. Boston Creme doughnut, yep, got a vanilla creme. You get the picture. Coffee orders are even worse. 8 of the last 10 times I've ordered coffee here they have messed it up. The latest one (today) I ordered with 4 creme 3 sugar, got with 0 cream 0 sugar. Come on man! I was the only customer in the store at that time and they still screwed it up. Think I am done going here as of today.
Atmosphere: 3
Food: 3
Service: 1
Lulu lee
I went here a few times and let me tell you the old hispanic lady (she has to be 70) taking the orders has an absolutely disgusting attitude! She was very disrespectful. She yells at the costumers over little things and obviously has a very short temper. I also had asked to use the bathroom after I paid for a bacon egg and cheese croissant with a coffee and they said I couldn’t because the bathroom floor was wet??? What is that??? The worker was also mopping the floor while people were taking their orders. An absolute joke. Extremely unprofessional service! Do not come here!!!
Atmosphere: 1
Food: 1
Service: 1
Joseph Abano
Coffee tastes a bit off. Also found it weird how they said they can’t do half and half in my coffee? I asked the lady if it’s because they ran out but said “it’s made with whole milk” ? Not the end of the world but kinda odd
Nick Ishigami
As soon as there is multiple orders at once they don’t know what to do and mess things up on seemingly every order.
Service: 1
Trish S
I love Dunkin’ but this one the service is just horrible. They have already messed up my order multiple times. And whenever I walk in for a pup cup the short hair lady stares at me as though I committed a crime.
Atmosphere: 5
Food: 3
Service: 1
Caroline Courtney
If I just need a beverage at an off-peak time, everything is fine. When things get busy and I order coffee AND food, then it gets chaotic. Waited far too long for some cold hash browns with my lukewarm coffee at 1pm on a Monday.
Atmosphere: 3
Food: 4
Service: 3
C Me (Ronnie)
Worker is rude as hell and didn’t even make my drink correctly and had gotten pissed and starting screaming when I told her it was wrong…someone hire new management at this place asap
Atmosphere: 1
Food: 1
Service: 1
Helmut Kamm
Ripped off by the cashier, avoid this location, rude and not too smart. Manager and cashier have no clue how the app works. Like I said go to another Dunkin location and you'll lower your BP.
Service: 1
samer elkhouly
The staff were very courteous and a drink ordered by us was changed cordially
Manager is always on her phone and is very rude. Workers are incompetent and can't make food correctly. They put my cup of hashbrowns with cheese and bacon upside down so it leaked everywhere. My hot chocolate wasn't very got and had no taste.
Atmosphere: 4
Food: 3
Service: 1
Richelle Aleeah
i don’t know whats been going on in this dunkin lately but everytime i come here it’s worse each and every time. very rude employees. slow service and they don’t care about what they’re serving their customers AT ALL.
Atmosphere: 1
Food: 1
Service: 1
Jada Gammon
disgusting. my tea tasted like it had been sitting out for days. everytime i find myself at this dunkin it gets worse every time. this is unacceptable and it smells like something died in there. DO NOT COME TO THIS DUNKIN!!!!
Atmosphere: 1
Food: 1
Service: 1
Michael Brick
The girl behind the counter was just nasty. If she were my employees... She wouldn't be my employee.
Atmosphere: 1
Food: 2
Service: 1
Thomas Saccurato
You go to pick up your order there is an item missing they don't tell you about it and don't ask you if you want something else. Bad customer service!!!
I dislike it when no crowd, no li e and wgen you want to change your order and mode of payment order taker would say I cannot change it. I wish I cancelled my order. This is sheer laziness. The order taker needs to be sent.back to the training room.
Service: 1
Ok so I have been going to this DD for years, but the service has gotten markedly worse in the last year or so. They consistantly mess up my orders, which are not complcated to begin with. Doughtnuts with no sprinkles? Yep, got 'em with sprinkles. Egg & cheese wake up wrap? Yep, got it with bacon. Boston Creme doughnut, yep, got a vanilla creme. You get the picture. Coffee orders are even worse. 8 of the last 10 times I've ordered coffee here they have messed it up. The latest one (today) I ordered with 4 creme 3 sugar, got with 0 cream 0 sugar. Come on man! I was the only customer in the store at that time and they still screwed it up. Think I am done going here as of today.
Atmosphere: 3
Food: 3
Service: 1
I went here a few times and let me tell you the old hispanic lady (she has to be 70) taking the orders has an absolutely disgusting attitude! She was very disrespectful. She yells at the costumers over little things and obviously has a very short temper. I also had asked to use the bathroom after I paid for a bacon egg and cheese croissant with a coffee and they said I couldn’t because the bathroom floor was wet??? What is that??? The worker was also mopping the floor while people were taking their orders. An absolute joke. Extremely unprofessional service! Do not come here!!!
Atmosphere: 1
Food: 1
Service: 1
Coffee tastes a bit off. Also found it weird how they said they can’t do half and half in my coffee? I asked the lady if it’s because they ran out but said “it’s made with whole milk” ? Not the end of the world but kinda odd
As soon as there is multiple orders at once they don’t know what to do and mess things up on seemingly every order.
Service: 1
I love Dunkin’ but this one the service is just horrible.
They have already messed up my order multiple times.
And whenever I walk in for a pup cup the short hair lady stares at me as though I committed a crime.
Atmosphere: 5
Food: 3
Service: 1
If I just need a beverage at an off-peak time, everything is fine. When things get busy and I order coffee AND food, then it gets chaotic. Waited far too long for some cold hash browns with my lukewarm coffee at 1pm on a Monday.
Atmosphere: 3
Food: 4
Service: 3
Worker is rude as hell and didn’t even make my drink correctly and had gotten pissed and starting screaming when I told her it was wrong…someone hire new management at this place asap
Atmosphere: 1
Food: 1
Service: 1
Ripped off by the cashier, avoid this location, rude and not too smart.
Manager and cashier have no clue how the app works.
Like I said go to another Dunkin location and you'll lower your BP.
Service: 1
The staff were very courteous and a drink ordered by us was changed cordially
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Manager is always on her phone and is very rude. Workers are incompetent and can't make food correctly. They put my cup of hashbrowns with cheese and bacon upside down so it leaked everywhere. My hot chocolate wasn't very got and had no taste.
Atmosphere: 4
Food: 3
Service: 1
i don’t know whats been going on in this dunkin lately but everytime i come here it’s worse each and every time. very rude employees. slow service and they don’t care about what they’re serving their customers AT ALL.
Atmosphere: 1
Food: 1
Service: 1
disgusting. my tea tasted like it had been sitting out for days. everytime i find myself at this dunkin it gets worse every time. this is unacceptable and it smells like something died in there. DO NOT COME TO THIS DUNKIN!!!!
Atmosphere: 1
Food: 1
Service: 1
The girl behind the counter was just nasty. If she were my employees... She wouldn't be my employee.
Atmosphere: 1
Food: 2
Service: 1
You go to pick up your order there is an item missing they don't tell you about it and don't ask you if you want something else.
Bad customer service!!!
Service: 1
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