Frank's Trattoria (West Caldwell)

This place deserves 0 stars or less! I ordered on door dash the food came DISGUSTING. The chicken came with sauce leaking from the bag and the pasta was a different sauce than what was on the chicken. I called the restaurant and spoke with JOHNNY & EDDIE who both argued with me that “well what do you want me to do he’s just a pizza guy” come in I’ll make you pasta. Then he said I’ll refund you and I call the next day and the story was completely opposite. He said the managers and bosses do deliveries and kept lying after lying! Eddie said it’s best to order pizza from somewhere else. They both should be ashamed at how they spoke to a customer. Food was disgusting and the service was even WORSE! SOOOOOOOO BAD I WOULD NEVER GO HERE EVER AGAIN! First and last time!!!!!

Atmosphere: 1

Food: 1

Service: 1

Cheesesteak was soooo good! The chicken Marsala pizza with peppers and sun dried tomatoes was soooo good! We will be back!

Atmosphere: 5

Food: 5

Service: 5

Quick service. Friendly staff. Delicious food.

Atmosphere: 5

Food: 5

Service: 5

$8.75 for two slices, one plain and one with chicken. I don’t mind paying for good food but this was mediocre at best. Would not return.

Food sucks and very expensive. $9 for two plain slices. When I asked if that was the correct price, the cashier confirmed. I can almost buy a whole pizza for that price down the road.

Atmosphere: 1

Food: 1

Service: 1

Food is not good but the thing that bothered me most is how rude these people are, sad part is this is becoming the norm around this area, as a customer you should be treated wit respect, not a hello, not a thank you, just nasty attitude like their food.

Atmosphere: 1

Food: 1

Service: 1

22 bucks for 2 slices and Italian sub!? Rip off!

Atmosphere: 3

Food: 3

Service: 3

The other day I ordered, Frank’s Trattoria (West Caldwell), for lunch. I got their Pepperoni, Chicken Parmesan, & Plain Slice’s. From the toppings and the cheese(s), to the sauce. This place was phenomenal! Their pep & plain slices were a solid 9/10. Excellent flavor, and great texture!! the Chicken Parm slice was extremely sub par though. Was really disappointed. But the pep and plain slices GREATLY impacts my total score. The person who took my order was very rude. I asked if I could leave a tip, they vehemently expressed that they ‘do not need tips, they’ll be ok.’ Their pepperoni and plain pizza was really, really good. Like borderline top 5. Excellent pep slice, excellent pizza. I’d highly recommend this place to anyone looking for really good pizza, and happen to be in the, West Caldwell area. Just don’t expect the best service.

Atmosphere: 4

Food: 5

Service: 2

Excellent food.Good staff.

Atmosphere: 3

Food: 4

Service: 3

Good atmosphere, downside would have to be the consistent 30+ min wait for anything other than a slice of pizza. Also ordered a cheesteak and magically recieved mushrooms inside which im allergic too. Would not recommend.

Atmosphere: 5

Food: 2

Service: 2

Food is good as well as the service.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Shrimp Fra Diavolo

This place is so good! Order these guys on Slice about 2 times/week. Love the new private room they just built and the renovation has completely changed the vibe of this pizzeria. Check out this spot — it won’t disappoint!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Plain Slice

This establishment catered my baby shower, and the food, service, and hospitality exceeded my expectations. So happy to have found a place like this to share my baby shower memory with. Thank you!

Food: 5

Service: 5

Best NY style pizza! Truly delicious! Other pizzerias cannot compete!

Atmosphere: 5

Food: 5

Service: 5

Great food and friendly staff.

Atmosphere: 1

Food: 1

Service: 1